311SA

311SA

311SA

122 ratings
65 reviews
Free

Details

  • Released
  • Updated
  • July 2, 2018
  • December 3, 2025

Features

311SA screenshot #1 for iPhone
311SA screenshot #2 for iPhone
311SA screenshot #3 for iPhone
311SA screenshot #4 for iPhone
311SA screenshot #5 for iPhone
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About

Report non-emergency community issues like potholes and graffiti. Track the progress of your reports in real-time and earn points and rewards for civic engagement. Connect with your city and fellow residents through a social feed.

Report non-emergency issues
Track report progress in real-time
Earn points and rewards
Engage with city updates
Share issues on social media
Vote up urgent issues
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What's New in 311SA

3.1.20

December 3, 2025

Thanks for using 311SA! This update includes performance enhancements and stability improvements to give you a smoother experience when reporting issues in your community.

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User reviews

Crashes 24/7

I have never successfully used the app without a crash

Needs basic categories

Can we get a category for broken playground equipment? I had to file things in electrical to make a report.

And the app support button is a broken link.

Vague categories and unresponsive app

I haven't had this app 1 day, and it's stuck on a screen as I've been trying to report a stoplight timing issue. It was cumbersome to get to the actual details of reporting, and now the app has stopped progressing forward in the program. Bleh. With a city of 3 million ppl, this app should be better programmed.
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Good concept, poor execution.

Had used the previous version with success. Attempted to sign up with a new account on this new version of the 311 app, and unable to get past the 6-digit code confirmation. Despite entering the correct code, receiving “incorrect code” errors, even after having new codes resent.
Can’t even get signed in to use the actual app now.
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Signup doesn’t work

The process to validate a code sent via email is not working

Developer apps

FAQ

What does the 311SA app do?

The 311SA app allows users to report non-emergency issues within their community, such as potholes or graffiti. It also enables users to monitor the progress of their reports, earn points and rewards for engagement, and interact with a social feed of city updates.

How can I report an issue using the app?

To report an issue, you can snap a photo of the problem, select the relevant issue type from a list of 311 service requests, and submit it to the city. The app facilitates easy reporting by guiding you through these steps.

Is the 311SA app free to use?

Yes, the 311SA app is completely free to download and use. There are no in-app purchases or ads mentioned, indicating a free service for users.

What kind of rewards can I get?

By engaging with your city through the app, you can earn points and reach new levels of engagement. These points and rewards are part of the app's gamified approach to civic participation.

Can I see the status of my reported issues?

Yes, the app allows you to monitor the progress of your reports in real-time. You will receive updates as the city addresses and fixes the reported issues, keeping you informed throughout the process.