Thai Airways vs Pullman Personal Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Thai Airways
Book flights, manage reservations, and access exclusive deals. Earn and redeem loyalty points, check flight status, and personalize your travel experience. Enjoy seamless booking and in-app services for a smooth journey.
- Explore deals and promotions
- Book flights and manage reservations
- Earn and spend loyalty miles
- Real-time flight status notifications
- In-app check-in and boarding pass
- Book ancillary travel services
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Discover the all-new THAI mobile app experience. Effortlessly explore deals and promotions, book flights, manage your check-in and reservation and earn and spend Royal Orchid Plus miles. With the new design, we will regularly enhance the app with new features to deliver the Smooth as Silk experience our travellers expect. In this first release we are starting with: * A new home screen showing your upcoming trips, a count-down to your check-in, promotions and fare deals and your Royal Orchid Plus membership status. * Intuitive flight booking for your next vacation, business trip or short getaway and now you can pay with cash + miles too! * Simple management of your booking, seat and meal selection and the ability to book special service requests with ease. * Real-time notifications for flight status, booking changes, fare deals, promotions and more. * Book a car, a hotel, travel insurance and other services to ensure your trip is a seamless experience (applicable for select markets). * Check-in as early as 24 hours prior to departure and download your boarding pass. * Access onboard magazines and preview inflight entertainment, all from the app. * Biometric sign-in to ensure secure and convenient access to your bookings, past trips and Royal Orchid Plus membership information. * Help and assistance whenever you need it, through our dedicated customer service features and virtual assistant. Welcome onboard and experience the Royal Orchid Service
Pullman Personal Assistant
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This exclusive mobile concierge application let you Experience the Pullman Lifestyle where you can connect, get alerts and browse with ease our distinctive dining options, menus and entertainment venues, indulge in the resort facilities including our Spa or invigorate your body, mind & soul with yoga, exercise or cultural activities designed by our Lifestyle team. Giving you easy access to everything you need at your fingertip. Download the app today to experience the incredible benefits of Pullman Hotels & Resorts. Pullman Hotels & Resorts Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travelers who have wide connections and enjoy combining work and pleasure. Located in the world's most vibrant global cities and most sought-after tourist destinations, Pullman 5-star hotels and resorts welcome modern-day adventurers, nomads and explorers, traveling on their own or with like-minded companions and associates, for business or pleasure.
Screenshots
Verdict
The clearest difference is device support: Thai Airways at 4 against Pullman Personal Assistant's 2. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 26, 2026 and October 7, 2026 respectively.
| Parameter | Thai Airways | Pullman Personal Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (226 ratings) — better | — |
| Positive reviews | 15.0% of reviews | — |
| Number of ratings | 226 — better | — |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 161 MB | 76 MB |
| Age rating | 4+ | 4+ |
| Developer | Thai Airways International | HANDIGO COMPANY LIMITED |
Bugs and requests
Thai Airways
Reported bugs
5 issues- Online check-in not working
- Cannot log in to ROP account
- Booking process often fails or gets stuck
- Passenger details cannot be updated
- App crashes when trying to search for flights
Requested features
5 requests- Ability to manage Royal Orchid Plus (ROP) account within the app
- Implement e-tickets and Apple Wallet integration
- Add multi-city booking option
- Provide gate information and flight status updates
- Support for multiple languages including Japanese
Pullman Personal Assistant
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Thai Airways
No in-app purchases
Pullman Personal Assistant
No in-app purchases
Questions
Is Thai Airways free?
Is Pullman Personal Assistant free?
Do Thai Airways or Pullman Personal Assistant have ads?
Which is updated more often, Thai Airways or Pullman Personal Assistant?
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