Gorgias Helpdesk vs SupplySide

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money. From our mobile app, you can: Provide Customer Service On Every CRM Channel - Manage conversations from email, live chat, phone, and social in one helpdesk - See the full customer live chat and message history across different channels in one view - Provide support for multiple stores Cut Customer Support Time In Half - Respond instantly with live chat - See customer support details and orders right next to the ticket - Respond in one click using pre-made templates - Use Macros (variables like order status, shipping date, etc.) to pre-fill answers Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

SupplySide events bring together the global community of supplement, food and beverage industry professionals. From suppliers and manufacturers to CPG brands and service providers, these events are designed to drive business forward, build meaningful connections and spark innovation across the entire supply chain. At every SupplySide event, attendees and exhibitors experience unmatched networking, discover cutting-edge ingredient and product innovations, and collaborate with partners to move ideas from concept to market. Whether focused on global trends or regional growth, SupplySide events are where business gets done and the future of the industry takes shape. This digital companion is designed to streamline your event experience and serve as your go-to resource for everything onsite. By downloading the mobile app, you can: Navigate effortlessly: Access the exhibitor list and interactive floor plan to move efficiently throughout the venue. Stay organized: Explore the full schedule and add sessions to your personalized agenda so you don’t miss out on key events. Connect strategically: Use matchmaking features to connect with potential partners and foster valuable business relationships and collaborations.