Gorgias Helpdesk vs Clockwork

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money. From our mobile app, you can: Provide Customer Service On Every CRM Channel - Manage conversations from email, live chat, phone, and social in one helpdesk - See the full customer live chat and message history across different channels in one view - Provide support for multiple stores Cut Customer Support Time In Half - Respond instantly with live chat - See customer support details and orders right next to the ticket - Respond in one click using pre-made templates - Use Macros (variables like order status, shipping date, etc.) to pre-fill answers Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

Clockwork is a focused time tracking and invoicing app built for freelancers and independent consultants who want less admin and more billable hours. TRACK EVERY BILLABLE MINUTE - One-tap timer with pause and resume - Manual time entry for retroactive logging - Organize by client, project, and tags - Set hourly rates and project budgets - Live Activities and Dynamic Island support for real-time tracking - Lock Screen visibility so you never forget you’re running the clock TURN TIME INTO PROFESSIONAL INVOICES - Create invoices directly from tracked time - 5 invoice templates with customizable themes - Group line items by project, date, tag, or entry - Track invoice status from Draft to Issued to Paid - Add business details, tax rates, and notes FITS INTO YOUR EXISTING WORKFLOW - Send time entries to Airtable, Google Sheets, or Notion - Auto-sync when you stop a timer - Custom field mapping to match your schema - Export CSV files for universal compatibility NATIVE BY DESIGN - Home Screen widgets to start timers in one tap - Weekly hours at a glance - Siri Shortcuts for voice control - Secure iCloud sync across your devices YOUR DATA STAYS YOURS - No account required - No external servers - Data securely stored on your device and in iCloud FREE TO START. PAY ONCE TO UPGRADE. - Unlimited projects and clients - All invoice templates - Remove invoice watermark - Custom tags - Airtable, Google Sheets, and Notion integrations - Multiple business profiles