Comparison

Gorgias Helpdesk vs Excel Formula Generator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gorgias Helpdesk

Manage customer support across email, live chat, phone, and social media from a single mobile interface. Streamline ticket management, view customer history, and respond instantly with templates and macros to save time and money.

Highlights
  • Unified inbox for all channels
  • View customer history across channels
  • Respond instantly with templates
  • Use macros for quick answers
  • Support for multiple stores
  • Access customer order details
Features
Read full description

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money. From our mobile app, you can: Provide Customer Service On Every CRM Channel - Manage conversations from email, live chat, phone, and social in one helpdesk - See the full customer live chat and message history across different channels in one view - Provide support for multiple stores Cut Customer Support Time In Half - Respond instantly with live chat - See customer support details and orders right next to the ticket - Respond in one click using pre-made templates - Use Macros (variables like order status, shipping date, etc.) to pre-fill answers Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

About

Excel Formula Generator

Features
Read full description

Stop wrestling with Excel and Google Sheets formulas. Formulify turns plain English into ready-to-paste formulas in seconds, so you can finish your work instead of fighting with syntax. Whether you are a student, analyst, accountant, marketer, or small business owner, Formulify removes the guesswork from spreadsheets. Just describe what you want in your own words and get a clean, working formula with a clear explanation of how it works. WHAT YOU CAN DO Generate formulas from plain English for Excel, Google Sheets, and Numbers Explain any formula in simple language so you actually learn what it does Fix broken formulas and resolve common errors like #REF, #VALUE, #N/A, and #DIV/0 Convert formulas between Excel and Google Sheets syntax Build advanced lookups, conditionals, date math, text parsing, and array formulas Generate and explain regular expressions for data cleanup Format and clean messy data with the built-in formatting tools Save your favorite formulas to your personal library Browse your full history and reuse past results with one tap Snap a photo of a formula or screenshot to instantly get help POWERFUL FUNCTION COVERAGE VLOOKUP, XLOOKUP, INDEX/MATCH, SUMIF, SUMIFS, COUNTIF, COUNTIFS, IF, IFS, IFERROR, FILTER, SORT, UNIQUE, TEXTJOIN, CONCAT, LEFT, RIGHT, MID, FIND, SEARCH, SUBSTITUTE, ARRAYFORMULA, QUERY, IMPORTRANGE, pivot table helpers, date and time math, financial functions, and many more. DESIGNED FOR SPEED Clean, distraction-free interface built for mobile Instant results with a single tap Copy formulas to your clipboard ready for any spreadsheet Works offline for saved formulas and history PRO SUBSCRIPTION Upgrade to Formulify Pro for unlimited formula generations, advanced AI models, image-to-formula scanning, and priority access to new features. Subscription options: Monthly: 4.99 USD per month Yearly: 29.99 USD per year (best value, save over 50 percent) Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your App Store account settings after purchase. Privacy Policy: https://docs.google.com/document/d/1Y0ffMhqmxex6FlJ9pftfjRYVGnrlj8lXDi2ofdrqNe4/edit?usp=sharing Terms of Use (EULA): https://docs.google.com/document/d/18_joVvTvej6JwCL4usDbe-C-D2et6hSzQapPRc5IwcI/edit?usp=sharing

Screenshots

Gorgias Helpdesk4 screens
Excel Formula Generator3 screens

Verdict

The call

The clearest difference is price: Gorgias Helpdesk at Free against Excel Formula Generator's $5.99. Gorgias Helpdesk also leads on in-app purchases (none vs 2). On ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Gorgias Helpdesk is free to download; Excel Formula Generator costs $5.99 up front. Excel Formula Generator sells 2 in-app purchases, starting at $4.99 per month. Gorgias Helpdesk asks for nothing beyond the download.

Scorecard2 real differences · 8 level
Gorgias Helpdesk versus Excel Formula Generator: the parameters behind the verdict, then further details
ParameterGorgias HelpdeskExcel Formula Generator
PriceFree — better$5.99
Rating1.6 (77 ratings) — better—
Positive reviews2.9% of reviews—
Number of ratings77 — better—
Update frequencyMonthly—
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreemium—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size38 MB40 MB
Age rating4+4+
DeveloperGorgias Inc.Brittney Pilarcik

Bugs and requests

Gorgias Helpdesk

Reported bugs

17 issues
  • Text input cursor jumps around during typing
  • Words get scrambled or autocorrected incorrectly
  • Keyboard inserts random words while typing
  • Unexpected logouts every few hours or days
  • Authentication verification loops that don't resolve
Show 12 more
  • Push notifications not triggering
  • App crashes on login or when opening messages
  • Text field scrolling issues
  • Tickets close unexpectedly when closing app
  • Voice-to-text cuts out after one or two words
  • Keyboard covers text input field
  • iPad app doesn't support landscape mode
  • Face ID login crashes app
  • Slow app performance and responsiveness
  • Login information not saved between sessions
  • Macros not functioning on mobile
  • Email signature not populating automatically

Requested features

14 requests
  • iPad landscape mode orientation support
  • Google Sign-In authentication option
  • Photo upload from phone gallery
  • Working push notifications for new messages
  • Search functionality for tickets and conversations
Show 9 more
  • Easy internal note creation
  • Macro support on mobile
  • Better autocorrect/predictive text handling with toggle option
  • Phone call functionality (previously available)
  • Automatic email signature population
  • Face ID login support
  • Ticket closing functionality from within ticket view
  • Better keyboard management to show text being typed
  • Feature parity with desktop version

Excel Formula Generator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Gorgias Helpdesk

No in-app purchases

2 purchases

Excel Formula Generator

Subscriptions2
  • Monthly Subscription$4.991 Month
  • Yearly Premium$29.991 Year

Questions

Is Gorgias Helpdesk free?
Gorgias Helpdesk is free to download, with no in-app purchases.
Is Excel Formula Generator free?
Excel Formula Generator costs $5.99, and also offers in-app purchases.
Do Gorgias Helpdesk or Excel Formula Generator have ads?
Neither Gorgias Helpdesk nor Excel Formula Generator shows ads.

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