Comparison

Lenovo vs Documented

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lenovo

Access comprehensive support for your Lenovo devices, including PCs, tablets, and data centers. Find solutions, check warranty status, troubleshoot issues, locate service providers, and track repairs. You can also explore and purchase Lenovo products directly through the app.

Highlights
  • Device support and troubleshooting
  • Warranty status checker
  • Service provider lookup
  • Repair status tracking
  • Product shopping and exploration
  • Lenovo ID account management
Features
Read full description

Your ‘One-Stop’ Lenovo app Lenovo app brings you support for your Lenovo PC, tablet, and data center products. Find solutions, view your warranty status, troubleshoot and optimize your Lenovo products, find your nearest service provider, check your repair status, and more. Lenovo app can be installed on any iOS device. Service • Use our Service Provider Lookup feature to find your nearest service provider’s contact and location information. Then use the app to open a service ticket (available for select countries and products). • Check your product repair status (available for select countries, PC products only). • Check your Lenovo device’s warranty status, and update your warranty end date by scanning proof of purchase documentation and submitting to our agents (available for select countries and products). • Chat with one of our knowledgeable agents from within the app (India only). • Find solution articles and videos to help you use your device more effectively and troubleshoot problems. • Access Lenovo’s Support website and Community Forums. Shop • Now you can explore, search, and purchase Lenovo products in your app! • Check our picks of Lenovo products and special campaigns. • Explore all Lenovo products by categories, brands, and series. • Filter and sort by product specs to easily find exactly the product you need. • Browse a list of bestsellers and sales. • The shopping feature is only available in limited countries and regions. We're now working hard to expand it to more regions. My account • Log in with Lenovo ID to access your unified Lenovo account. • Your history orders and shopping cart. • Your saved products from Lenovo’s Support website. • Manage your Lenovo profile, wallet, and address book.

About

Documented

Features
Read full description

Documented helps homeowners and landlords take control of everything they own — from appliances and electronics to furniture, tools, and fixtures. Stop scrambling for receipts, warranty cards, and serial numbers when you need them most. Documented keeps everything in one secure, beautifully organised place. WHAT YOU CAN DO CATALOGUE YOUR ASSETS Add every item in your home with photos, brand, model, serial number, purchase price, retailer, and room. Take photos directly or choose from your library. Scan barcodes directly from the app. FIND MANUALS INSTANTLY Search for product manuals via the web, ChatGPT, or ManualsLib — right from the asset. Save the manual link for instant access next time. FIND CUSTOMER SERVICE Locate the right customer service number for any brand in your country. One tap to call directly from the app. WARRANTY TRACKING Never miss a warranty expiry again. Documented tracks every warranty and sends you reminders at 90, 30, and 7 days before expiry. SERVICE TRACKING Schedule and track service dates for any asset. Documented reminds you when a service is due — whether it's your boiler, appliances, or any item that needs regular maintenance. MULTIPLE PROPERTIES Manage assets across multiple properties — unlock unlimited properties with a one-time purchase. Each property has its own currency and country settings, with support for any currency or country worldwide. PDF EXPORT Generate a full asset register report for any property — grouped by room, with configurable fields. Choose exactly what to include. Perfect for insurance purposes. ICLOUD SYNC Your data syncs securely across all your Apple devices via iCloud. Everything stays private — we never see your data. FACE ID PROTECTION Lock the app with Face ID, Touch ID, or your device passcode. Your asset register stays private. DOCUMENT STORAGE Attach receipts, warranty certificates, and scanned documents directly to any asset. Everything in one place. PERFECT FOR - Homeowners building a complete home inventory - Landlords tracking assets across multiple rental properties - Anyone preparing for an insurance claim - Anyone who needs to track regular appliance and home maintenance - People who want manuals and warranty info at their fingertips PRIVACY FIRST Documented is built with privacy at its core. Your data is stored locally on your device and synced privately via your personal iCloud account. We do not collect, sell, or share your personal data. Free to try. One simple payment to unlock everything. No subscriptions. Ever. Documented is developed by Expertly Handled Ltd, a UK-based company.

Screenshots

Lenovo4 screens
Documented4 screens

Verdict

The call

The clearest difference is in-app purchases: Lenovo at none against Documented's 1. Lenovo also leads on iOS requirement (15.6 vs 17.6). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Documented sells 1 one-off in-app purchase. Lenovo asks for nothing beyond the download.

UpkeepUpdate frequency

Lenovo ships an update every 3 months, Documented every 2 months. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard2 real differences · 8 level
Lenovo versus Documented: the parameters behind the verdict, then further details
ParameterLenovoDocumented
PriceFreeFree
Rating3.7 (126 ratings) — better—
Positive reviews17.5% of reviews—
Number of ratings126 — better—
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better17.6
Further details — not scored
Size84 MB4 MB
Age rating4+4+
DeveloperLenovo(Beijing) LimitedExpertly Handled Ltd

Bugs and requests

Lenovo

Reported bugs

21 issues
  • Cannot log in through the app
  • Login off automatically when accessing my products section
  • Unable to use Google to sign in the app
  • App keeps loading and asking login again
  • App stops working at verification process
Show 16 more
  • Web and app are not linked
  • Products from browser are not displayed in app
  • Cart items disappear after closing app
  • Constant network errors, shows offline even with connection
  • Cannot check warranty via QA or serial number
  • Product info is incorrect for iOS
  • Missing SSO login for Microsoft Outlook
  • Orders and rewards link gives an error message
  • Access denied when trying to look at orders or profile
  • App exits immediately on launch
  • No support for Watch 9
  • Terrible warranty support, no status updates
  • Works in portrait mode only
  • App quits when attempting to scan QR code
  • Repeated money withdrawal for the same order
  • Internal server error during login

Requested features

13 requests
  • Scrap the app and start over
  • Fix login issues
  • Improve app stability
  • Ensure web and app synchronization
  • Add support for Google login
Show 8 more
  • Add support for Microsoft Outlook SSO
  • Fix cart functionality
  • Improve network error handling
  • Enable warranty check via serial number
  • Fix product info for iOS
  • Improve portrait mode support
  • Fix QR code scanning
  • Provide accurate shipping dates

Documented

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Lenovo

No in-app purchases

1 purchases

Documented

One-time1
  • Documented Unlock$2.99

Questions

Is Lenovo free?
Lenovo is free to download, with no in-app purchases.
Is Documented free?
Documented is free to download, with in-app purchases available.
Do Lenovo or Documented have ads?
Neither Lenovo nor Documented shows ads.
Which is updated more often, Lenovo or Documented?
Lenovo ships an update every 3 months, and Documented every 2 months. Most recently, Lenovo was updated on October 24, 2026 and Documented on October 25, 2026.

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