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Lenovo

Lenovo

by Lenovo(Beijing) Limited

121 ratings
54 reviews
🔧 Utilities
📡 News
Free

Details

  • Released
  • Updated
  • September 7, 2018
  • August 24, 2026

Features

Developer

Lenovo(Beijing) Limited
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Lenovo screenshot #1 for iPhone
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Lenovo screenshot #9 for iPhone
Lenovo screenshot #10 for iPhone
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Reviews summary↘︎
⭐54
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📝10+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
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About

Access comprehensive support for your Lenovo devices, including PCs, tablets, and data centers. Find solutions, check warranty status, troubleshoot issues, locate service providers, and track repairs. You can also explore and purchase Lenovo products directly through the app.

✓Device support and troubleshooting
✓Warranty status checker
✓Service provider lookup
✓Repair status tracking
✓Product shopping and exploration
✓Lenovo ID account management
Show original description

What users say

Summarized from real user reviews of Lenovo. Based on 121 reviews and a 3.7/5 average, it highlights the 4 positives and 27 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍User friendly design (older reviews)
  • 👍Helpful for products (older reviews)
  • 👍Easy to use (older reviews)
  • 👍Useful tool (older reviews)

Negative things

  • 🐛Login issues (frequent)
  • 🐛App crashes/freezes
  • 🐛Slow performance
  • 🐛Poor UI/UX
  • 🐛App links to web page
  • 🐛Keeps loading/asking to login again
  • 🐛Login off automatically
  • 🐛Cannot access product section
  • 🐛Cannot create profile/track purchase
  • 🐛Verification process fails
  • 🐛Web and app not linked
  • 🐛Products from browser not displayed in app
  • 🐛Cart items disappear
  • 🐛Network errors/offline messages
  • 🐛Cannot check warranty/serial number
  • 🐛Product info fudged up for iOS
  • 🐛Missing SSO login options
  • 🐛Orders and rewards link error
  • 🐛Access denied for orders/profile
  • 🐛App exits immediately on launch
  • 🐛No support for certain devices/products
  • 🐛Inconsistent performance
  • 🐛Repeated money withdrawal issues
  • 🐛Terrible warranty support
  • 🐛Works in portrait mode only
  • 🐛App quits when scanning QR code
  • 🐛Shipping delays/misleading delivery times
See all reviews

What's New in Lenovo

2.9.6

August 24, 2026

1. Fixed some known bugs. 2. Added AI chat entry to store pages for some countries.

User reviews

Most RecentHighest RatedLowest Rated

Brand damaging app

Lenovo should stick to its lane. Sales service isn't one of them unfortunately.
Beresford_BearBeresford_Bear

Total mess

What happened to Lenovo? So sad. Scrap the app and start over is my personal recommendation. This platform should be bulletproof by now. I can’t even logon through this app. But I can through any browser.
Anal.AndyAnal.Andy

App means local phone access

This app link to web page and some time keep loading and asking login again. No worth to download and direct search from web site more faster.
TzeAiTzeAi

Login off automatically when accessing my products section

Login off automatically when accessing my products section
nikhil_k52nikhil_k52

Sign in Issues

The issue with the app for me is that I used google to log in. But I am unable to use google to sign in the app. I can only use it in the web browser so that has to be fixed.
Pembo NeoPembo Neo
See 49 more reviews

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User experience

🐞

Reported Bugs

21 issues

Cannot log in through the app

Bug

Login off automatically when accessing my products section

Bug

Unable to use Google to sign in the app

Bug

App keeps loading and asking login again

Bug

App stops working at verification process

Bug

Web and app are not linked

Bug

Products from browser are not displayed in app

Bug

Cart items disappear after closing app

Bug

Constant network errors, shows offline even with connection

Bug

Cannot check warranty via QA or serial number

Bug

Product info is incorrect for iOS

Bug

Missing SSO login for Microsoft Outlook

Bug

Orders and rewards link gives an error message

Bug

Access denied when trying to look at orders or profile

Bug

App exits immediately on launch

Bug

No support for Watch 9

Bug

Terrible warranty support, no status updates

Bug

Works in portrait mode only

Bug

App quits when attempting to scan QR code

Bug

Repeated money withdrawal for the same order

Bug

Internal server error during login

Bug
✨

Requested Features

13 requests

Scrap the app and start over

Feature

Fix login issues

Feature

Improve app stability

Feature

Ensure web and app synchronization

Feature

Add support for Google login

Feature

Add support for Microsoft Outlook SSO

Feature

Fix cart functionality

Feature

Improve network error handling

Feature

Enable warranty check via serial number

Feature

Fix product info for iOS

Feature

Improve portrait mode support

Feature

Fix QR code scanning

Feature

Provide accurate shipping dates

Feature

FAQ

What can I do with the Lenovo app?

The Lenovo app provides a central hub for managing your Lenovo devices. You can find solutions and troubleshooting guides for your PC, tablet, or data center products, check your warranty status, locate nearby service providers, and track the status of your repairs. Additionally, you can explore and purchase new Lenovo products directly through the app.

Is the Lenovo app free to use?

Yes, the Lenovo app is free to download and use. There are no subscription fees or upfront costs associated with accessing its support features. While the app allows you to shop for Lenovo products, the app itself does not charge for its services.

What Lenovo products are supported by the app?

The app offers support for a range of Lenovo products, including Lenovo PCs, tablets, and data center products. Specific features like repair status tracking and warranty updates may be available for select countries and product types.

Can I purchase Lenovo products through the app?

Yes, the app includes a shopping feature that allows you to explore, search, and purchase Lenovo products. You can filter and sort products by specifications, browse bestsellers, and view special campaigns. This feature is currently available in limited countries and regions, with plans for expansion.

What kind of support is available within the app?

The app offers various support options, including solution articles and videos to help you use your devices effectively and troubleshoot problems. You can also access Lenovo's Support website and Community Forums. For users in India, there is an option to chat with knowledgeable agents directly from within the app.