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Microsoft Surface

Microsoft Surface

by Microsoft Corporation

172 ratings
109 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
May 7, 2020
Updated
January 23, 2025

Developer

Microsoft Corporation
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Microsoft Surface screenshot #1 for iPhone
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📌Ready
Reviews summary↘︎
⭐109
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.

✓Update earbuds and headphones
✓View and change device info
✓View battery and volume
✓Personalize settings
✓Change equalizer settings
✓Control connected devices
✓Reset devices
Show original description

What users say about Microsoft Surface

Reviews of Microsoft Surface are mostly negative: the Utilities app is rated 3.1/5 from 172 App Store ratings. What users like most: excellent audio quality and crisp sound, useful EQ customization capabilities. Top complaints: app frequently fails to detect paired headphones, constant connection and pairing issues. Summarized from real user reviews.

Positive things

  • 🎵Excellent audio quality and crisp sound
  • 🎚️Useful EQ customization capabilities
  • 📱Smooth out-of-box setup experience
  • 🔗Hardware quality is solid
  • ⚡Quick app loading when functional

Negative things

  • 🐛App frequently fails to detect paired headphones
  • 🔌Constant connection and pairing issues
  • 😤Poor reliability and stability
  • 🚫App becomes completely broken after updates
  • 🔐Authentication and login failures
  • 📢Intrusive ads added to the app
  • ⚙️Difficult and confusing touch controls
  • 🔄Requires frequent unpairing and repairing
  • 🎧Only functional with headphones/earbuds
  • 💻Inconsistent performance across devices
See all reviews

What's New in Microsoft Surface

2.1059.0

January 23, 2025

Thanks for using Microsoft Surface app! This release includes bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Does not find surface headphones will not connect

Worthless. Knows I have surface headphones but never will say connected. Save yourself frustration and don’t bother using it.
CClayFranklin

I love my surface . I love this windows 11 pro edition..

This 11 pro is Awesome it’s the best one at that.. 12 I know will be all that no comparison to no other . God bless Microsoft And Mr Gates. 🤑🤓🤪🏆🙌
AGA JAMES GON

I own this app

Excellent is my presence
BBlizzy1212

Can’t login

I’m trying to login in my Microsoft Account and it doesn’t work.
KKiNaJoju

Almost useless

Only for headphones and earphones
Jjackson8stitch
See 104 more reviews

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User experience

🐞

Reported Bugs

11 issues

App stuck on scanning/searching for headphones

Bug

Bluetooth connection drops during calls

Bug

App won't recognize headphones even when paired

Bug

Authentication hangs on 'Authenticating' screen

Bug

Constant red light indicator issues

Bug

Firmware updates cause connection degradation

Bug

App fails to load when headphones are connected

Bug

Pairing mode limbo after power cycling

Bug

Earbud chirping and constant disconnections

Bug

Uneven battery drain between earbuds

Bug

App incompatibility with newer iOS versions

Bug
✨

Requested Features

9 requests

MacOS app support

Feature

iPad landscape mode support

Feature

Customizable gesture controls

Feature

Better device switching between paired devices

Feature

More EQ preset options

Feature

Xbox wireless compatibility

Feature

Ability to disable automatic noise cancellation on calls

Feature

Case battery level indicator

Feature

Computer/device management features

Feature

FAQ

What does this app do?

This application allows you to manage and personalize your Microsoft Surface audio devices, such as earbuds and headphones. You can update firmware, view device information, and adjust various settings to enhance your audio experience.

What are the key features of this app?

Key features include updating your audio devices, viewing and changing device information, checking battery levels, personalizing settings like the equalizer, controlling connected devices, and resetting your earbuds or headphones to factory settings.

Is this app free to use?

Yes, this application is available for free. There are no in-app purchases or advertisements mentioned, indicating a completely free user experience.

Who is this app for?

This app is designed for owners of Microsoft Surface audio accessories, such as earbuds and headphones. It provides a centralized platform for managing and customizing these devices.

Can I reset my earbuds using this app?

Yes, the application provides an option to reset your earbuds and headphones back to their factory settings. This can be useful for troubleshooting or when preparing to connect to a new device.