Microsoft Surface User Reviews

Customer Experience

Positive experience25.6% of reviews
Neutral9.0% of reviews
Negative experience65.4% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Is Microsoft Surface Safe?

Microsoft Surface has mixed safety signals based on user ratings. AppsHunter Safety Score for Microsoft Surface is 64/100.

This assessment is based on 159 user ratings, with an App Store average of 3.2/5.

Safety Analysis

52.2% of ratings point to a safe experience
4.4% of ratings suggest some concerns
43.4% of ratings point to a risky experience

~ Based on 159 App Store ratings for Microsoft Surface.

Is Microsoft Surface Legit?

Microsoft Surface appears to be a legitimate app. AppsHunter Legitimacy Score for Microsoft Surface is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not find surface headphones will not connect

Worthless. Knows I have surface headphones but never will say connected. Save yourself frustration and don’t bother using it.

I love my surface . I love this windows 11 pro edition..

This 11 pro is Awesome it’s the best one at that.. 12 I know will be all that no comparison to no other . God bless Microsoft And Mr Gates. πŸ€‘πŸ€“πŸ€ͺπŸ†πŸ™Œ

I own this app

Excellent is my presence

Almost useless

Only for headphones and earphones

Touch controls are confusing

There is proper instructions on how to use touch controls for Mute/Unmute or reject/end calls.

Broken App

It has never been a great experience but it looks like the app is just fully broken now. Yes, I can pair my Surface headphones via Bluetooth, but without the app, I am unable to adjust any of the audio settings and I very much enjoyed that EQ customization capability.

Just asks me to connect to headphone

When I go to add device it just shows the option to connect earbuds or headphones

Daddy

Daddy

mc26228

mc26228

Len md Tom

Very good

Doesn’t work. Won’t connect

I’ve restarted the app uninstalled and installed checked for update. Restarted my phone and factory reset my air buds.

Ozeino

Ozeino

Unstable

Headphones constantly disconnect for no reason while on a phone call. Very frustrating! And the app will not recognize the headphones even when they are paired and connected to iPhone.

App is broken. Needs update

Unable to log in to my account. My pc version of the app works well.

Amazing

Works Perfectly. If you have a computer on the account, you can view it and the earbud settings are amazing.

November 13

2021

No computer!

You should have computers!!!!!!

Broken App

It has never been a great experience but it looks like the app is just fully broken now. Yes, I can pair my Surface headphones via Bluetooth, but without the app, I am unable to adjust any of the audio settings and I very much enjoyed that EQ customization capability.

Surface Ear Buds

Was really enjoying my ear buds until the left one stopped working. Tried unpairing and repairing and still won’t work. Not much help available.

Worthless

I got the app to see if it would update my headphones. My audio cuts out, as if it can’t keep up with my music.

So I download the app and it won’t get past the β€œscanning” part. Garbage.