Accessibility Enhancement Request for Sennheiser AMBEO Plus Smart Control App
Accessibility Enhancement Request for Sennheiser AMBEO Plus Smart Control App
Hello Sennheiser Support,
I have a suggestion regarding the accessibility and functionality of the Sennheiser AMBEO Plus soundbar and its Smart Control app.
The AMBEO Plus has several touch controls located directly on the soundbar. I would like to request that more of these physical touchpad controls and their corresponding status indicators be incorporated into the Smart Control app.
This is particularly important for accessibility. As a visually impaired user, I currently have no reliable way to determine whether the soundbar’s microphone is turned on or off. I also have difficulty knowing the current status of certain functions and, most importantly, I am unable to independently perform the sound calibration process because I cannot visually confirm the microphone status or other required settings.
Ideally, the Smart Control app should provide VoiceOver-accessible controls and status information for these functions, including:
* Microphone on/off status
* A clearly identifiable control for enabling or disabling the microphone
* Status indicators for relevant soundbar functions
* Full accessibility support for the sound calibration process
* VoiceOver-compatible labels and feedback for these controls
Adding these controls to the app would make the AMBEO Plus significantly more accessible to blind and visually impaired users and would allow us to operate and configure the soundbar independently.
Thank you for considering this accessibility enhancement. I would appreciate it if you could forward this request to the appropriate product development or accessibility team.
Hello Sennheiser Support,
I have a suggestion regarding the accessibility and functionality of the Sennheiser AMBEO Plus soundbar and its Smart Control app.
The AMBEO Plus has several touch controls located directly on the soundbar. I would like to request that more of these physical touchpad controls and their corresponding status indicators be incorporated into the Smart Control app.
This is particularly important for accessibility. As a visually impaired user, I currently have no reliable way to determine whether the soundbar’s microphone is turned on or off. I also have difficulty knowing the current status of certain functions and, most importantly, I am unable to independently perform the sound calibration process because I cannot visually confirm the microphone status or other required settings.
Ideally, the Smart Control app should provide VoiceOver-accessible controls and status information for these functions, including:
* Microphone on/off status
* A clearly identifiable control for enabling or disabling the microphone
* Status indicators for relevant soundbar functions
* Full accessibility support for the sound calibration process
* VoiceOver-compatible labels and feedback for these controls
Adding these controls to the app would make the AMBEO Plus significantly more accessible to blind and visually impaired users and would allow us to operate and configure the soundbar independently.
Thank you for considering this accessibility enhancement. I would appreciate it if you could forward this request to the appropriate product development or accessibility team.
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