Sennheiser Smart Control vs Microsoft Surface
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sennheiser Smart Control
Effortlessly control and personalize your Sennheiser headphones and AMBEO Soundbar. Features include tailored audio with Sound Check, location-based sound adaptation with Sound Zones, and easy access to noise cancellation and transparent hearing.
- Effortless sound control
- Personalize audio experience
- Sound Check for individual hearing
- Sound Zones for location-based settings
- Noise Cancellation and Transparent Hearing
- User accounts for device settings transfer
- Software and firmware updates
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Try our new app Smart Control Plus if you have following products: MOMENTUM 4, MOMENTUM True Wireless 4, MOMENTUM Sport, MOMENTUM True Wireless 3, ACCENTUM, ACCENTUM Plus, ACCENTUM True Wireless, CX True Wireless, CX Plus True Wireless, CX 500 True Wireless COMPATIBILITY: Sennheiser Smart Control currently works with MOMENTUM SPORT, ACCENTUM Plus, ACCEMTUM, ACCENTUM True Wireless, MOMENTUM 4, MOMENTUM 3, MOMENTUM True Wireless 4, MOMENTUM True Wireless 3, MOMENTUM True Wireless 2, CX400BT, MOMENTUM True Wireless, AMBEO Soundbar, Soundbar Plus, Soundbar Mini, PXC 550, PXC 550-II, CX150BT, CX350BT, HD458BT, HD350BT, HD450BT, HD450SE, CX True Wireless, CX Plus True Wireless more products to come. The all-new Smart Control places effortless sound control and personalization for your Sennheiser headphones and the AMBEO Soundbar in the palm of your hand. With a fresh, modern design, Smart Control introduces exciting new features such as Sound Check to tailor the audio experience to individual hearing and Sound Zones that adapts the sound to your location. The app also provides user accounts to make it easier to enjoy sound your way on all your Sennheiser devices. - Smart Control app – Effortless sound control and personalization for Sennheiser headphones and the AMBEO Soundbar - Easy to use Equalizer – Quickly choose the perfect sound with intuitive EQ and presets - Sound Check – Guided process helps you find the best EQ setting for your personal hearing - Sound Zone – Automatically selects your preferred settings for your current location - Access to Noise Cancellation and Transparent Hearing functions – Intuitively activate and configure sound functions - A more personal user experience – New user accounts let you transfer settings between devices and enjoy a more relevant personalized experience - Discovery area – Catch up with relevant product news, updates from the world of Sennheiser, and access to the Sennheiser web store – all within the app - Detailed product information – Digital user manuals provide all you need to know wherever you go - Keep your product up-to-date – Smart Control provides the latest software and firmware updates for your product
Microsoft Surface
Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.
- Update earbuds and headphones
- View and change device info
- View battery and volume
- Personalize settings
- Change equalizer settings
- Control connected devices
- Reset devices
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Here are the things you can do: • Update your earbuds and headphones • View and change device info • View battery info and volume level • Personalize settings • Change equalizer settings to get the sound you want • Control which devices are connected • Change language settings • Reset your earbuds and headphones to the factory settings • Watch tutorial videos • Send us feedback
Screenshots
Verdict
The clearest difference is rating: Sennheiser Smart Control at 3.4 against Microsoft Surface's 3.2. Sennheiser Smart Control also leads on ratings volume (1.5K vs 159). Microsoft Surface's advantage is iOS requirement (11.0 vs 13.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sennheiser Smart Control holds the better App Store score, 3.4 against 3.2. That said, the two scores are not equally well evidenced: Sennheiser Smart Control has 1.5K ratings behind it against 159, so its average is the more settled of the two. Written reviews complicate that: 23% of Sennheiser Smart Control's written reviews are positive against 26% of Microsoft Surface's, so the app with the better star average is not the one people write more warmly about.
Sennheiser Smart Control ships an update monthly, Microsoft Surface every 2 months. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.
| Parameter | Sennheiser Smart Control | Microsoft Surface |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (1.5K ratings) — better | 3.2 (159 ratings) |
| Positive reviews | 23.3% of reviews | 25.6% of reviews — better |
| Number of ratings | 1.5K — better | 159 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 329 MB | 70 MB |
| Age rating | 4+ | 4+ |
| Developer | Sonova Consumer Hearing GmbH | Microsoft Corporation |
Customer experience
Sennheiser Smart Control
Microsoft Surface
User reviews
Sennheiser Smart Control
From 1.5K App Store ratingsWhat we love
- 🚀 Seamless connectivity
- 👍 Intuitive user interface
- 🎨 Customizable sound settings
- 💡 Useful features like sound zones
Room to improve
- 🐛 Frequent app crashes
- 🔌 Unreliable Bluetooth connectivity
- 🔍 Difficult to find/connect devices
- 🔧 Buggy firmware updates
- 🤔 Confusing and unintuitive navigation
Microsoft Surface
From 159 App Store ratingsWhat we love
- 🎵 Excellent audio quality and crisp sound
- 🎚️ Useful EQ customization capabilities
- 📱 Smooth out-of-box setup experience
- 🔗 Hardware quality is solid
- ⚡ Quick app loading when functional
Room to improve
- 🐛 App frequently fails to detect paired headphones
- 🔌 Constant connection and pairing issues
- 😤 Poor reliability and stability
- 🚫 App becomes completely broken after updates
- 🔐 Authentication and login failures
Bugs and requests
Sennheiser Smart Control
Reported bugs
4 issues- App unable to find/connect to paired headphones
- EQ settings not saving properly
- Firmware update process frequently fails
- Compatibility issues with newer iOS versions
Requested features
5 requests- Option to disable touch controls
- Ability to turn off ANC and transparency mode
- More granular EQ controls
- Persistent settings across power cycles
- Widgets for quick access to common functions
Microsoft Surface
Reported bugs
11 issues- App stuck on scanning/searching for headphones
- Bluetooth connection drops during calls
- App won't recognize headphones even when paired
- Authentication hangs on 'Authenticating' screen
- Constant red light indicator issues
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- Firmware updates cause connection degradation
- App fails to load when headphones are connected
- Pairing mode limbo after power cycling
- Earbud chirping and constant disconnections
- Uneven battery drain between earbuds
- App incompatibility with newer iOS versions
Requested features
9 requests- MacOS app support
- iPad landscape mode support
- Customizable gesture controls
- Better device switching between paired devices
- More EQ preset options
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- Xbox wireless compatibility
- Ability to disable automatic noise cancellation on calls
- Case battery level indicator
- Computer/device management features
In-app purchases
Sennheiser Smart Control
No in-app purchases
Microsoft Surface
No in-app purchases
Questions
Is Sennheiser Smart Control free?
Is Microsoft Surface free?
Which has better reviews, Sennheiser Smart Control or Microsoft Surface?
Do Sennheiser Smart Control or Microsoft Surface have ads?
Which is updated more often, Sennheiser Smart Control or Microsoft Surface?
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