Sennheiser Smart Control vs Microsoft Surface
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sennheiser Smart Control
This app allows users to control and customize select Sennheiser soundbars and headphones. Adjust audio settings, manage device connections, and access firmware updates for an enhanced listening experience.
- Device control
- Audio customization
- Firmware updates
- Connectivity management
- Sound settings adjustment
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Do you own one of the following products? Then please download our Smart Control Plus app instead. MOMENTUM 5, MOMENTUM True Wireless 5, HDB 630, MOMENTUM 4, MOMENTUM True Wireless 4, MOMENTUM Sport, MOMENTUM True Wireless 3, ACCENTUM, ACCENTUM Plus, ACCENTUM True Wireless, CX True Wireless, CX Plus True Wireless, CX 500 True Wireless Use this Smart Control app for Sennheiser AMBEO soundbars and the following headphones. AMBEO Soundbar Max, AMBEO Soundbar Plus, AMBEO Soundbar Mini, MOMENTUM 3, MOMENTUM True Wireless, MOMENTUM True Wireless 2, SPORT True Wireless, CX 150BT, CX 350BT, CX 400BT True Wireless, IE 80S BT, PXC 550, PXC 550-II, HD 350BT, HD 450BT, HD 450SE, HD 458BT
Microsoft Surface
Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.
- Update earbuds and headphones
- View and change device info
- View battery and volume
- Personalize settings
- Change equalizer settings
- Control connected devices
- Reset devices
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Here are the things you can do: • Update your earbuds and headphones • View and change device info • View battery info and volume level • Personalize settings • Change equalizer settings to get the sound you want • Control which devices are connected • Change language settings • Reset your earbuds and headphones to the factory settings • Watch tutorial videos • Send us feedback
Screenshots
Verdict
The clearest difference is rating: Sennheiser Smart Control at 3.4 against Microsoft Surface's 3.1. Sennheiser Smart Control also leads on ratings volume (1.5K vs 173). Microsoft Surface's advantage is iOS requirement (11.0 vs 15.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sennheiser Smart Control holds the better App Store score, 3.4 against 3.1. That said, the two scores are not equally well evidenced: Sennheiser Smart Control has 1.5K ratings behind it against 173, so its average is the more settled of the two. Written reviews complicate that: 23% of Sennheiser Smart Control's written reviews are positive against 27% of Microsoft Surface's, so the app with the better star average is not the one people write more warmly about.
Sennheiser Smart Control ships an update monthly, Microsoft Surface every 2 months. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.
| Parameter | Sennheiser Smart Control | Microsoft Surface |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (1.5K ratings) — better | 3.1 (173 ratings) |
| Positive reviews | 23.0% of reviews | 26.6% of reviews — better |
| Number of ratings | 1.5K — better | 173 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 352 MB | 70 MB |
| Age rating | 4+ | 4+ |
| Developer | Sonova Consumer Hearing GmbH | Microsoft Corporation |
Customer experience
Sennheiser Smart Control
Microsoft Surface
User reviews
Sennheiser Smart Control
From 1.5K App Store ratingsWhat we love
- 🚀 Seamless connectivity
- 👍 Intuitive user interface
- 🎨 Customizable sound settings
- 💡 Useful features like sound zones
Room to improve
- 🐛 Frequent app crashes
- 🔌 Unreliable Bluetooth connectivity
- 🔍 Difficult to find/connect devices
- 🔧 Buggy firmware updates
- 🤔 Confusing and unintuitive navigation
Microsoft Surface
From 173 App Store ratingsWhat we love
- 🎵 Excellent audio quality and crisp sound
- 🎚️ Useful EQ customization capabilities
- 📱 Smooth out-of-box setup experience
- 🔗 Hardware quality is solid
- ⚡ Quick app loading when functional
Room to improve
- 🐛 App frequently fails to detect paired headphones
- 🔌 Constant connection and pairing issues
- 😤 Poor reliability and stability
- 🚫 App becomes completely broken after updates
- 🔐 Authentication and login failures
Bugs and requests
Sennheiser Smart Control
Reported bugs
4 issues- App unable to find/connect to paired headphones
- EQ settings not saving properly
- Firmware update process frequently fails
- Compatibility issues with newer iOS versions
Requested features
5 requests- Option to disable touch controls
- Ability to turn off ANC and transparency mode
- More granular EQ controls
- Persistent settings across power cycles
- Widgets for quick access to common functions
Microsoft Surface
Reported bugs
11 issues- App stuck on scanning/searching for headphones
- Bluetooth connection drops during calls
- App won't recognize headphones even when paired
- Authentication hangs on 'Authenticating' screen
- Constant red light indicator issues
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- Firmware updates cause connection degradation
- App fails to load when headphones are connected
- Pairing mode limbo after power cycling
- Earbud chirping and constant disconnections
- Uneven battery drain between earbuds
- App incompatibility with newer iOS versions
Requested features
9 requests- MacOS app support
- iPad landscape mode support
- Customizable gesture controls
- Better device switching between paired devices
- More EQ preset options
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- Xbox wireless compatibility
- Ability to disable automatic noise cancellation on calls
- Case battery level indicator
- Computer/device management features
In-app purchases
Sennheiser Smart Control
No in-app purchases
Microsoft Surface
No in-app purchases
Questions
Is Sennheiser Smart Control free?
Is Microsoft Surface free?
Which has better reviews, Sennheiser Smart Control or Microsoft Surface?
Do Sennheiser Smart Control or Microsoft Surface have ads?
Which is updated more often, Sennheiser Smart Control or Microsoft Surface?
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