Won’t work until you fix the bugs with IOS 27
The app works great usually but with the new IOS27 it’s got some bugs. Please fix and I’ll delete this. Thanks
P.S. I didn’t know how else to contact you guys so forgive this method. Cheers
P.S. I didn’t know how else to contact you guys so forgive this method. Cheers
Crashes with IOS27
The app failed to add and setup AMBEO soundbar in IOS27
Doesn’t work well
My soundbar fell of synce and I can’t delete it and get it back working
Totally broken by iOS 27
This app was essential to the many tone volume and eq settings on the top of the range sennheiser sound bars. It now crashes if any change is made to settings making impossible to adjust the subtle settings on sound bar
Doesn’t work on iOS 27
Unable to adjust the sliders for EQ presets or change the volume on iOS 27, the screen keeps refreshing when dragging the sliders around
Reinstalled the app and the same issue happens… brilliant
Reinstalled the app and the same issue happens… brilliant
Fix the bugs with IOS 27
The app works great usually but with the new IOS27 it’s got some bugs. Please fix and I’ll delete this. Thanks
P.S. I didn’t know how else to contact you guys so forgive this method. Cheers
P.S. I didn’t know how else to contact you guys so forgive this method. Cheers
WTF
Doesn't work
Accessibility Enhancement Request for Sennheiser AMBEO Plus Smart Control App
Accessibility Enhancement Request for Sennheiser AMBEO Plus Smart Control App
Hello Sennheiser Support,
I have a suggestion regarding the accessibility and functionality of the Sennheiser AMBEO Plus soundbar and its Smart Control app.
The AMBEO Plus has several touch controls located directly on the soundbar. I would like to request that more of these physical touchpad controls and their corresponding status indicators be incorporated into the Smart Control app.
This is particularly important for accessibility. As a visually impaired user, I currently have no reliable way to determine whether the soundbar’s microphone is turned on or off. I also have difficulty knowing the current status of certain functions and, most importantly, I am unable to independently perform the sound calibration process because I cannot visually confirm the microphone status or other required settings.
Ideally, the Smart Control app should provide VoiceOver-accessible controls and status information for these functions, including:
* Microphone on/off status
* A clearly identifiable control for enabling or disabling the microphone
* Status indicators for relevant soundbar functions
* Full accessibility support for the sound calibration process
* VoiceOver-compatible labels and feedback for these controls
Adding these controls to the app would make the AMBEO Plus significantly more accessible to blind and visually impaired users and would allow us to operate and configure the soundbar independently.
Thank you for considering this accessibility enhancement. I would appreciate it if you could forward this request to the appropriate product development or accessibility team.
Hello Sennheiser Support,
I have a suggestion regarding the accessibility and functionality of the Sennheiser AMBEO Plus soundbar and its Smart Control app.
The AMBEO Plus has several touch controls located directly on the soundbar. I would like to request that more of these physical touchpad controls and their corresponding status indicators be incorporated into the Smart Control app.
This is particularly important for accessibility. As a visually impaired user, I currently have no reliable way to determine whether the soundbar’s microphone is turned on or off. I also have difficulty knowing the current status of certain functions and, most importantly, I am unable to independently perform the sound calibration process because I cannot visually confirm the microphone status or other required settings.
Ideally, the Smart Control app should provide VoiceOver-accessible controls and status information for these functions, including:
* Microphone on/off status
* A clearly identifiable control for enabling or disabling the microphone
* Status indicators for relevant soundbar functions
* Full accessibility support for the sound calibration process
* VoiceOver-compatible labels and feedback for these controls
Adding these controls to the app would make the AMBEO Plus significantly more accessible to blind and visually impaired users and would allow us to operate and configure the soundbar independently.
Thank you for considering this accessibility enhancement. I would appreciate it if you could forward this request to the appropriate product development or accessibility team.
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Nightmare if AirPlay Stops
I had about year of usage with this app. No issues. Randomly the Airplay wouldn’t show up and I followed every troubleshooting measure possible. All in almost 8 hours of fiddling with a soundbar. I called Sennhieser directly and we still couldn’t get the issues fixed. The app and their products are the worst I’ve used for firmware reliability. The audio they provide though almost makes me deal with it. The sound they create saved them from a one star review.
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Headphones keep opening voice control with no off setting
Headphones keep opening voice control despite it being turned off in the system settings, and calling people. I love my headphones but I hate this feature. Let me turn it off.
With soundbar
Keeps losing the device. Good when it works though! But, it is always going blank, not showing the soundbar - usually I have to delete the app and re download but this time even this did not work!
Doesn’t work half the time
This app is great when it works. I would say when I first got headphones it worked but now its legacy and they don’t care it seems. I’ve had Sennheiser headphones for 10+ years but this has become so frustrating - its a simple issue as well. The headphones can be found but they never connect. Sometimes if I remove the app and redownload it works but its really just random it seems.
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Completely Broken
Ambeo Max Soundbar is grayed out. Search found it again. Tapping on the found device does nothing. Tried both iOS and iPad. Expensive device now dead.
I’m so sad
The app keeps crashing every time I try to customize my sound personalization. I’ve tried over ten times and it crashes every time. I’ve tried multiple times in different ways. I’m so sad.
Sound Personalization doesn’t work
Whenever I try to make a profile for sound personalization, I get to the point where you’re able to drag that ball around then it instantly crashes the app.
Horrible app
This app is barely functional. It struggles to do basic things such as having the sound bar find the Wi-Fi every time I go to use the sound bar I need to completely go through a reboot of settings just to get it to work.
Crashes
It’s a great app but it crashes a lot
Settings Gray
Just yesterday, settings are grayed out. Can't access. I deleted the app and reloaded it. Same issue. Please help. Can't turn on my sub.
Doesn’t connect to my Earbuds.
Find my earbuds, but doesn’t let me do anything. CX 400BT
Useless
Sennheiser makes some incredible hardware, but the software is incredibly dysfunctional. I need to use this app to connect to my Ambeo sound bar and adjust most settings. I wish I didn’t have to go through a 45 minute dance every time I want to use it to adjust my bass or my surround sound. I wish I can say this app has seen some improvements over the last 3 years I’ve used it.
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