Sennheiser Smart Control Reviews: Is It Legit?

Sennheiser Smart Control
Sennheiser Smart Control
Sonova Consumer Hearing GmbH

Customer Experience

Positive experience23.0% of reviews
Neutral12.3% of reviews
Negative experience64.6% of reviews

~ Based on 1,598 written reviews from the US App Store.

What users say about Sennheiser Smart Control

Is Sennheiser Smart Control Safe?

Sennheiser Smart Control has mixed safety signals based on user ratings. AppsHunter Safety Score for Sennheiser Smart Control is 68/100.

This assessment is based on 1,547 user ratings, with an App Store average of 3.4/5.

Safety Analysis

57.8% of ratings point to a safe experience
5.0% of ratings suggest some concerns
37.2% of ratings point to a risky experience

~ Based on 1,544 App Store ratings for Sennheiser Smart Control.

Is Sennheiser Smart Control Legit?

Sennheiser Smart Control appears to be a legitimate app. AppsHunter Legitimacy Score for Sennheiser Smart Control is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

The screen flashes when trying to control the volume and won’t actually let you control the volume. I’ve removed and reinstalled the app and it still does it. It just started a month or so ago. Needs new update.

Horrible

Apps this bad should not be allowed in the App Store. It’s embarrassing to Apple’s brand. I am also never buying a Sennheiser product again because they are incapable of making something as simple as volume control app.

Update your app!!!!!!!!

This app is unusable, practically everything you tap takes you back to the Home Screen. None of the sliders work. Did the company just abandon this product?!

Equalizer sliders

I’m not able to adjust equalizer settings for any modes. It glitches. IOS

Crash

App keeps crashing when trying to use the personalisation setting.

Often fails to find headphones

My headphones connect to my iPhone every time, but the app often fails to find them. It’s really annoying.

Worked until IoS 27 / iPhone 18

Soundbar control worked until getting an iPhone 18 / ios27.0.1. Not sure which caused the problem (iPhone or OS) but it doesn’t work anymore

Please Update for iOS27

The app doesn’t calibrate soundbar and does odd things. Was ok on os26.

Update the app - It's broken

Spent over $2.5k on the sound bar and now the app doesn't work because of lack of updates. Update your app!

It needs some hot fixes

The app for the most part isn’t that bad but for the past 3 months I haven’t been able to lower or increase my sub volume because it bugs out and kicks me out of the adjustment screen

Sound Personalization Crashes

The app works really well. It responds instantly with the headphones. The custmization options are great, too. The only problem is the sound personalization: it works when you’re setting it up until the last step, at which point the app crashes instantly.

L’application

Mise à jour sa bogue

ios 27에서 앱작동에 문제가 있습니다.

메뉴를 이동할때마다 깜빡 깜빡 거리면서 제대로 작동이 안되는데 업데이트 부탁드립니다.

Broken since iOS 27

You can’t adjust the sliders since iOS 27 came out (recently). Please fix.

App and soundbar no longer friends!

As of October 2026 the app and soundbar seem to have fallen out. App finds soundbar but does not display settings so cannot fine tune audio. Have to make do with basic settings on controller. Sennheiser please fix this issue and it is preventing an exceptional product from fully displaying its capabilities which is a real shame.
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Doesn’t work properly on iOS 27

Dragging any of the slider UI elements causes the page to reload, so unable to change volume, EQ settings, even Dolby settings under advanced

Luckily, for the Ambeo Plus at least it can be managed in web at http://ambeo/#/

改善希望

MOMENTUM True Wireless2をiPhoneで使用しています。

Bluetooth接続をし
音楽は聴ける状態です。

しかしながら
アプリ内で検索をすると
「見つかりました」とはなりますが次の画面(オーディオ設定画面)にうつりません。

以前も同様なことが起き、一時はオーディオ設定画面に移行しましたが、また同じことがおきました。

何度かデバイスを削除し接続を試みましたが直りません。

なんとかしてほしいです

Unstable

App is worthless on iOS 27. I can’t adjust any settings on my Ambios Max soundbar.

iOS 27 Update

When can we expect an app update to fix the broken settings GUI?

I’ll use the web interface…

Current iOS issues

This app is having MAJOR issues with current iOS. Resetting itself and being very touchy when using sliders. Freezing.
Historically, this app works like 75 percent of the time as designed before the update.