ServiceBench vs Ford Pro Telematics Drive
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceBench
Empower field technicians with tools to efficiently manage onsite jobs, collect data, and provide customer service. Work offline, generate invoices, process payments, and track job progress with guided workflows.
- Offline job processing
- Guided data collection workflows
- Customer notifications and tracking
- Invoice generation and payment processing
- Job scheduling and route details
- Turn-by-turn driving directions
- E-signature for contactless service
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Your Network. Mobilized. Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease. Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service. No Internet? No problem. You can work all your jobs offline, too! Guided workflows ensure that tech collects necessary data and provides status updates Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys* Generate customer invoice and process payment* View all jobs, daily schedule and route details Turn-by-turn driving directions supported within your favorite mapping app View all stored customer contact phone numbers with on-click calling capability Search and view service history* Attach and name pictures Touchless features such as eSignature to promote safety Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com *May not be available in all regions.
Ford Pro Telematics Drive
This app allows company fleet drivers to report vehicle issues and perform daily checks, ensuring vehicles are well-maintained for timely job completion. It facilitates communication with managers about vehicle status and any necessary repairs.
- Driver to vehicle association
- Daily driver checks
- Vehicle issue reporting
- Manager communication
- Fleet maintenance tracking
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As a busy driver of a company fleet vehicle, having a well-maintained vehicle is critical to ensuring you can complete your jobs on time. Ford Pro Telematics™ Drive is designed to help you do just that. By providing you with a quick and simple way to inform your manager of any issues, your vehicle can be maintained to the highest standards. This is the reason your company has invited you to download the Ford Pro Telematics™ Drive app. When you install the mobile application and login with your email and password, you will be able to perform the following tasks; • Driver to Vehicle Association. Select and share the details of the vehicle you are driving with your manager • Daily Driver Checks. Complete a simple checklist to ensure that your vehicle is road worthy. • Issue Reporting. Quickly and easily report issues with your vehicle to your company either during the daily check or at any time during the day. Please Note: You can only use this app if your company has a signed an agreement for Ford Pro Telematics™. Please do not download this app if you have not received an invitation from your company fleet administrator. For more information, please visit www.commercialsolutions.ford.com, contact softwaresolutions@fordpro.com or call (833) 811-3673. Please note that in order to use this app, you must subscribe to Ford Pro Telematics™.
Screenshots
Verdict
The clearest difference is rating: Ford Pro Telematics Drive at 2.4 against ServiceBench's 2.0. Ford Pro Telematics Drive also leads on review sentiment (29% vs 18%). ServiceBench's advantage is ratings volume (78 vs 16). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ford Pro Telematics Drive holds the better App Store score, 2.4 against 2.0. Both are backed by a comparable volume of ratings — 78 and 16 respectively. Written reviews point the same way: 18% of ServiceBench's written reviews are positive against 29% of Ford Pro Telematics Drive's.
ServiceBench ships an update every 3 weeks, Ford Pro Telematics Drive fortnightly. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | ServiceBench | Ford Pro Telematics Drive |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (78 ratings) | 2.4 (16 ratings) — better |
| Positive reviews | 17.8% of reviews | 28.6% of reviews — better |
| Number of ratings | 78 — better | 16 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.6 — better | 18.4 |
| Further details — not scored | ||
| Size | 77 MB | 83 MB |
| Age rating | 17+ | 4+ |
| Developer | Asurion Services, LLC | Ford Motor Co. |
Customer experience
ServiceBench
Ford Pro Telematics Drive
In-app purchases
ServiceBench
No in-app purchases
Ford Pro Telematics Drive
No in-app purchases
Questions
Is ServiceBench free?
Is Ford Pro Telematics Drive free?
Which has better reviews, ServiceBench or Ford Pro Telematics Drive?
Do ServiceBench or Ford Pro Telematics Drive have ads?
Which is updated more often, ServiceBench or Ford Pro Telematics Drive?
Other comparisons
