Comparison

ServiceBench vs KPR

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceBench

Empower your field technicians with a mobile app designed for efficient onsite job processing. It offers offline capabilities, guided workflows, customer communication tools, and payment processing to enhance service delivery and customer satisfaction.

Highlights
  • Offline job processing
  • Guided data collection workflows
  • Customer notifications and tracking
  • Invoice generation and payment processing
  • Job scheduling and route details
  • Turn-by-turn driving directions
  • Customer contact and service history access
Features
Read full description

Your Network. Mobilized. Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease. Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service. No Internet? No problem. You can work all your jobs offline, too! Guided workflows ensure that tech collects necessary data and provides status updates Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys* Generate customer invoice and process payment* View all jobs, daily schedule and route details Turn-by-turn driving directions supported within your favorite mapping app View all stored customer contact phone numbers with on-click calling capability Search and view service history* Attach and name pictures Touchless features such as eSignature to promote safety Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com *May not be available in all regions.

About

KPR

Features
Read full description

KPR Compliance & Habitation Automation Software for Reporting and Risk Assessment Applications What is KPR? • KPR provides essential PropTech tools for letting agents to produce quality property reports. • Provides ease of use, with full technical support and training demos. • Reports can be branded in bespoke agency colours. • Produces a detailed FFHH audit status per property / per portfolio, by extracting reporting information and using digital signtures. • Able to manage properties in geographical area groups, or manager groups. • Produces audit trails. • Provides consistency through reporting, no matter who carries out the report (i.e., apprentice or manager). • Compliance manager with elements that CRMs miss, i.e., expiry dates, etc. • Provides open API with feeds to various partners. • Quickly identifies problems with 2-way messaging ability to report any maintenance needs. Why choose KPR? We provide the tools to: - • Streamline traditional agency methods • Help agents win new business • Increase service levels • Provide income generators • Improve efficiency • Help to reduce printing costs • Keep reporting consistent • Promote an agent’s brand by providing extra marketing tools • Save agents time and money • Help agents to stay compliant Our success has come by listening to our clients and meeting the demands of the industry, thus recruiting a team of property professionals who recognise an agent’s needs, to design the software. In addition to this, we work closely with associations such as ARLA Propertymark, that provide us with the latest knowledge, to ensure our software always meets an agent’s requirements in this fast-paced industry.

Screenshots

ServiceBench4 screens

Verdict

The call

The clearest difference is update cadence: ServiceBench at every 3 weeks against KPR's every 6 months. KPR's advantage is iOS requirement (11.0 vs 17.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ServiceBench ships an update every 3 weeks, KPR every 6 months. The most recent releases landed on October 7, 2026 and October 6, 2026 respectively.

Scorecard2 real differences · 8 level
ServiceBench versus KPR: the parameters behind the verdict, then further details
ParameterServiceBenchKPR
PriceFreeFree
Rating2.0 (76 ratings) — better—
Positive reviews17.8% of reviews—
Number of ratings76 — better—
Update frequencyEvery 3 weeks — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad — betteriPad
Requires iOS17.611.0 — better
Further details — not scored
Size65 MB13 MB
Age rating17+4+
DeveloperAsurion Services, LLCKeystone Property Reports Ltd

In-app purchases

None

ServiceBench

No in-app purchases

None

KPR

No in-app purchases

Questions

Is ServiceBench free?
ServiceBench is free to download, with no in-app purchases.
Is KPR free?
KPR is free to download, with no in-app purchases.
Do ServiceBench or KPR have ads?
Neither ServiceBench nor KPR shows ads.
Which is updated more often, ServiceBench or KPR?
ServiceBench ships an update every 3 weeks, and KPR every 6 months. Most recently, ServiceBench was updated on October 7, 2026 and KPR on October 6, 2026.

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