Kimoby vs Service Snap 2.0

Kimoby’s Dealership Engagement System (DES) application empowers North American auto groups and dealerships to drive revenue growth, enhance service experiences, and optimize business operations. Integrated seamlessly with all major Dealer Management Systems (DMS), Kimoby DES enables dealerships to manage all dealer-customer interactions directly from their iPhone or iPad. Key Features: - Stay updated on customer conversations in real-time. - Easily capture and share photos, videos, and files. - Streamline payment requests with Kimoby Pay. - Collaborate efficiently by adding notes, mentioning colleagues, and exchanging information in chats. - Seamlessly manage multiple accounts. - Monitor loaner and fleet vehicles with Kimoby Go. - Access detailed customer profiles and their interaction history. - Review each Repair Order (RO) and its associated details. - Track appointment details and attendance for any given day.

Designed to work with Reynolds Retail Management System, Service Snap 2.0 enhances dealership personnel’s ability to communicate recommended service on a customer’s vehicle. Photos and videos detailing the vehicle condition can be sent to a customer to communicate the need for a repair and why it’s recommended they are done during this service visit. The photos and videos are stored with the repair order and can be referenced at any time. Now, technicians and service advisors can more clearly communicate with customers and keep the service appointment moving quickly.