Comparison

TP in vs shiftNOW

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TP in

This app connects businesses with customers through outsourced customer experience management. It offers customer care, technical support, and digital solutions across multiple channels to ensure positive brand interactions. The company invests in research to understand customer needs and provide superior service.

Highlights
  • Omnichannel customer experience management
  • Customer care and technical support
  • Digital solutions
  • Customer acquisition services
  • Analytics and back-office support
  • Global reach across 160 markets
Features
Read full description

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels. We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs - for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact. For four decades, we have been helping our clients in 160 markets around the world strengthen their relationships with their customers. We are a team of 223,000 passionate people working in 350 sites providing outstanding customer experience from 76 countries in 265 different languages and dialects. As one of the world’s larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. That is why we transform passion into excellence.

About

shiftNOW

This app connects hospitality businesses with a network of vetted workers, offering flexible job opportunities. Businesses can post various roles and manage hiring efficiently, while workers gain access to competitive pay and instant payouts.

Highlights
  • Post one-time, part-time, or full-time opportunities
  • Access a network of vetted hospitality professionals
  • Manage workforce needs from mobile
  • Save time and money on hiring
  • Flexible work opportunities
  • Competitive earning opportunities
  • Instant payout process
Read full description

shiftNOW connects hospitality professionals and businesses through work opportunities. Through shiftNOW’s mobile app, businesses can post one-time, part-time, or full-time opportunities across several role types and select applicants from our network of vetted workers. The shiftNOW app offers businesses the opportunity to: Easily manage their workforce needs from their phone Access a network of vetted hospitality professionals across FOH, BOH, event, and managerial positions Save time and money on the recruiting and hiring process Workers on the shiftNOW app benefit from: Flexible work opportunities across more than 40 role types Competitive earning opportunities with reputable hospitality brands Instant payout and a streamlined, efficient payout process Whether you’re looking for hospitality workers or you’re seeking opportunities in the hospitality industry, shiftNOW can help. Download the app to get started! Role Types Available on shiftNOW Front of House Barista Bartender (wine and beer) Bartender (wine, beer, liquor) Brand Ambassador Cashier Concierge FOH Support Host/Hostess Pastry Cook/Baker Server Server Assistant Events Event Captain Event Cook Event Crew Event Server Food Station Attendant Back of House Barback Busser BOH Support Concessions Cook Dishwasher Fry Cook Grillmaster Housekeeper Janitorial Line Cook Prep Cook Runner Steward General Labor General Warehouse Maintenance Merchandising Managerial Positions Catering Supervisor Director of Food and Beverage Executive Chef General Manager / Manager / Assistant Manager Restaurant Manager / Assistant Restaurant Manager shiftNOW is currently available in the following cities: Atlanta, GA Beaufort, SC Bluffton, SC Charleston, SC Columbia, SC Greenville, SC Hilton Head, SC Memphis, TN Myrtle Beach, SC Nashville, TN Savannah, GA

Screenshots

TP in4 screens
shiftNOW4 screens

Verdict

The call

The clearest difference is rating: shiftNOW at 4.6 against TP in's 1.6. shiftNOW also leads on review sentiment (42% vs 17%) and ratings volume (483 vs 29). TP in's advantage is iOS requirement (10.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

shiftNOW holds the better App Store score, 4.6 against 1.6. That said, the two scores are not equally well evidenced: shiftNOW has 483 ratings behind it against 29, so its average is the more settled of the two. Written reviews point the same way: 17% of TP in's written reviews are positive against 42% of shiftNOW's.

UpkeepUpdate frequency

TP in ships an update fortnightly, shiftNOW every 9 days. The most recent releases landed on October 15, 2026 and October 19, 2026 respectively.

Scorecard4 real differences · 6 level
TP in versus shiftNOW: the parameters behind the verdict, then further details
ParameterTP inshiftNOW
PriceFreeFree
Rating1.6 (29 ratings)4.6 (483 ratings) — better
Positive reviews16.7% of reviews42.1% of reviews — better
Number of ratings29483 — better
Update frequencyFortnightlyEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS10.0 — better15.1
Further details — not scored
Size79 MB78 MB
Age rating4+4+
DeveloperDesarrollos Moviles y Multimedia, S.A. de C.V.ShiftNOW

Customer experience

TP in

All ratings29 ratings
Positive13.8%
Neutral3.4%
Negative82.8%
Written reviews12 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

shiftNOW

All ratings483 ratings
Positive89.2%
Neutral2.7%
Negative8.1%
Written reviews38 reviews
Positive42.1%
Neutral15.8%
Negative42.1%

Bugs and requests

TP in

Not enough reviews yet to summarise bugs or requests.

shiftNOW

Reported bugs

7 issues
  • Next button non-functional on profile setup screen
  • Wallet setup screen button not responding
  • Profile video upload repeatedly rejected despite meeting requirements
  • App crashes during profile creation
  • Pending shift status not updating after shifts are filled
Show 2 more
  • Shift conflicts appearing simultaneously with accepted shifts
  • Payment delays despite promised next-day payout

Requested features

7 requests
  • Show service areas before requiring full profile completion
  • Direct messaging between shifters and employers
  • Real-time shift status updates (filled/cancelled)
  • Confirmation system when employers select workers
  • Ability for employers to modify shift requirements without cancelling
Show 2 more
  • Clearer communication about service availability by region
  • More flexible profile video acceptance criteria

In-app purchases

None

TP in

No in-app purchases

None

shiftNOW

No in-app purchases

Questions

Is TP in free?
TP in is free to download, with no in-app purchases.
Is shiftNOW free?
shiftNOW is free to download, with no in-app purchases.
Which has better reviews, TP in or shiftNOW?
shiftNOW is rated higher. TP in averages 1.6 out of 5 from 29 ratings, while shiftNOW averages 4.6 from 483 ratings.
Do TP in or shiftNOW have ads?
Neither TP in nor shiftNOW shows ads.
Which is updated more often, TP in or shiftNOW?
TP in ships an update fortnightly, and shiftNOW every 9 days. Most recently, TP in was updated on October 15, 2026 and shiftNOW on October 19, 2026.

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