Connect Resident vs Tap2Open Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Connect Resident
Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.
- Access Forms and Documents
- View Account History
- Make Payments
- Resident Directory
- 24/7 Community Access
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Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.
Tap2Open Access
Transform your smartphone into a digital key for shared entrances. Access gated communities, condo lobbies, and amenities with a simple tap. Requires a Tap2Open account and enabled entrances.
- Smartphone as a digital key
- Open shared entrances
- Access gated communities
- Control condo lobbies
- Manage amenity access
- Requires Tap2Open account
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Use your smartphone as a clicker with the Tap2Open Access app. This app allows you to open shared entrances at places like your gated community, condo and other shared entrances using your Tap2Open account and Tap2Open enabled entrances. Use the Access app once you're near and ready to enter areas like the entrance gate of your community, condo lobby, amenities and more! System Requirements: *Tap2Open enabled entrance *iPhone, iPod, or iPad *Tap2Open account
Screenshots
Verdict
The clearest difference is rating: Tap2Open Access at 3.9 against Connect Resident's 2.1. Tap2Open Access also leads on review sentiment (50% vs 9%) and iOS requirement (11.0 vs 15.6). Connect Resident's advantage is ratings volume (81 vs 17). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tap2Open Access holds the better App Store score, 3.9 against 2.1. Both are backed by a comparable volume of ratings — 81 and 17 respectively. Written reviews point the same way: 9% of Connect Resident's written reviews are positive against 50% of Tap2Open Access's.
Connect Resident ships an update every 9 months, Tap2Open Access every 8 months. The most recent releases landed on October 21, 2026 and October 2, 2026 respectively.
| Parameter | Connect Resident | Tap2Open Access |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (81 ratings) | 3.9 (17 ratings) — better |
| Positive reviews | 8.8% of reviews | 50.0% of reviews — better |
| Number of ratings | 81 — better | 17 |
| Update frequency | Every 9 months | Every 8 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 12 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | FirstService Residential | Tap2Open |
Customer experience
Connect Resident
Tap2Open Access
In-app purchases
Connect Resident
No in-app purchases
Tap2Open Access
No in-app purchases
Questions
Is Connect Resident free?
Is Tap2Open Access free?
Which has better reviews, Connect Resident or Tap2Open Access?
Do Connect Resident or Tap2Open Access have ads?
Which is updated more often, Connect Resident or Tap2Open Access?
Other comparisons
