RVA311 vs SimplicityGo Pro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RVA311
Report non-emergency incidents and submit service requests to city agencies. Track your requests, receive notifications, and view public requests. Engage with city services through this citizen reporting tool.
- Report non-emergency incidents
- Submit service requests
- Track request status
- Receive notifications
- View public requests
- Respond to surveys
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Welcome to the City of Richmond's RVA311 Citizen Services app! This app is designed to improve our service delivery efforts as well as our citizen engagement by providing citizens a way to report non-emergency incidents and submit service requests to agencies. As registered user you track your requests and receive notifications, view all your requests, explore existing public requests and respond to surveys! To learn more, visit www.rva311.com
SimplicityGo Pro
This mobile app extends your business phone service to your iOS devices. Make calls, send messages, and manage your presence on the go, replicating your desktop experience. Requires an active Simplicity VoIP account.
- Business line caller ID
- Free calling between users
- SMS/MMS support
- User presence indicators
- Replicates desktop phone experience
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Introducing the SimplicityGo Pro Mobile application. Keep your business connected on the go and never miss a call or update with your IOS devices. This application replicates your business line of service with Simplicity VoIP allowing you to take your desktop phone experience with you wherever your business takes you. Our application supports the existing Simplicity features in addition to: • Free Calling Between Users • SMS/MMS Support • User Presence • Business Line Caller ID A current account with Simplicity VoIP services is required to use this application. To inquire about services with Simpicity, please visit our website.
Screenshots
Verdict
The clearest difference is rating: SimplicityGo Pro at 5.0 against RVA311's 3.1. RVA311's advantage is ratings volume (15 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SimplicityGo Pro holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: RVA311 has 15 ratings behind it against 2, so its average is the more settled of the two.
RVA311 ships an update every 2 months, SimplicityGo Pro every 6 weeks. The most recent releases landed on September 27, 2026 and September 30, 2026 respectively.
| Parameter | RVA311 | SimplicityGo Pro |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (15 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 15 — better | 2 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 16 | 16.0 |
| Further details — not scored | ||
| Size | 58 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Richmond, VA | Comtel Managed Solutions LLC |
Customer experience
RVA311
SimplicityGo Pro
In-app purchases
RVA311
No in-app purchases
SimplicityGo Pro
No in-app purchases









