NinjaOne Mobile vs Sangoma Talk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Sangoma Talk
This application acts as a softphone client for business users. It enables making and receiving calls using a work phone extension, ensuring connectivity even when outside the office.
- Business softphone client
- Make and receive calls
- Use business phone extension
- Stay connected remotely
- Mobile business communication
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Sangoma Talk is a softphone client allowing users to make and receive phone calls using their business phone extension, keeping them connected when away from the office
Screenshots
Verdict
The clearest difference is rating: Sangoma Talk at 3.1 against NinjaOne Mobile's 2.6. Sangoma Talk also leads on review sentiment (42% vs 22%). NinjaOne Mobile's advantage is update cadence (every 2 months vs every 5 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sangoma Talk holds the better App Store score, 3.1 against 2.6. Both are backed by a comparable volume of ratings — 74 and 92 respectively. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 42% of Sangoma Talk's.
NinjaOne Mobile ships an update every 2 months, Sangoma Talk every 5 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | NinjaOne Mobile | Sangoma Talk |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (74 ratings) | 3.1 (92 ratings) — better |
| Positive reviews | 21.9% of reviews | 41.8% of reviews — better |
| Number of ratings | 74 | 92 — better |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 38 MB | 103 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM, LLC | Sangoma Technologies |
Customer experience
NinjaOne Mobile
Sangoma Talk
User reviews
NinjaOne Mobile
From 74 App Store ratingsWhat we love
- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)
Room to improve
- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)
Sangoma Talk
From 92 App Store ratingsWhat we love
- 👍 Great call quality
- 👍 Easy to use interface
- 👍 Works as intended
- 👍 Reliable audio quality
- 👍 Useful for remote work
Room to improve
- 🐛 App not ringing
- 🐛 Calls not coming through
- 🐛 SMS not reliable
- 🐛 Not ready for production
- 🐛 Configuration issues
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
Sangoma Talk
Reported bugs
18 issues- App does not ring
- Calls do not come through
- SMS is unreliable
- App only alerts when open
- Calls coming through outside of work hours
Show 13 moreShow fewer
- Cannot log in after deleting and reinstalling
- Mute button is accidentally pressed
- Calls from the app show up in the regular phone app
- App not working with AirPods Pro
- Blank dial pad after clicking on a number to call
- App not dialing directly
- Calls not ringing when app is closed
- iPad forced into portrait mode
- No visual voicemail access
- Call recordings save to Files app
- Cannot change status
- Issues with large size photos in SMS
- Cannot delete SMS messages
Requested features
9 requests- Dark mode icons
- Apple Watch integration
- Adjustable ringtone volume
- See contact presence/line status
- Visual voicemail
Show 4 moreShow fewer
- Rapid dials synced with extension
- Presence and status changes
- Integration with chat features
- Custom interactive BLFs
In-app purchases
NinjaOne Mobile
No in-app purchases
Sangoma Talk
No in-app purchases
Questions
Is NinjaOne Mobile free?
Is Sangoma Talk free?
Which has better reviews, NinjaOne Mobile or Sangoma Talk?
Do NinjaOne Mobile or Sangoma Talk have ads?
Which is updated more often, NinjaOne Mobile or Sangoma Talk?
Other comparisons
