Comparison

NinjaOne Mobile vs Legacy CompleteView

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NinjaOne Mobile

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

Highlights
  • Unified IT management
  • Remote end-user support
  • Centralized workflows
  • Single pane of glass interface
  • Manage from anywhere
Features
Read full description

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

About

Legacy CompleteView

Access live and recorded video streams from your security cameras on your mobile device. Control PTZ cameras, adjust playback, and export footage with ease. Optimized for efficient streaming and robust search capabilities.

Highlights
  • Live and recorded video streaming
  • PTZ camera control
  • Video playback and scrubbing
  • Snapshot and clip export
  • Search system components and video
  • Map-based view access
Features
Read full description

With Salient’s CompleteView(TM) app, you can easily and instantly access live video, playback and export recorded video, and control cameras with PTZ functions from your phone. Easy and Efficient The CompleteView app allows you to securely stream audio and video from any analog or IP cameras, encoders, and NVRs connected to your CompleteView Recording Server. The app supports hardware accelerated H.264 decoding so you can stream video to your phone without worrying about battery life. Salient’s Dynamic Resolution Scaling further ensures that bandwidth between your phone and the recording server is optimized to get you the best possible image quality regardless of your connection. For a scalable and seamless transition from your desktop or browser, you can access any Views and Maps configured in your CompleteView Management Server, including the ability to view video streams directly from image and satellite maps. Full Control The CompleteView app gives you the power to see video the way you want with built-in controls to adjust frame rate and video quality levels on each video stream. The app also has powerful PTZ camera controls. You can stretch, pinch, and drag to manipulate PTZ cameras. The app allows you to access, set, and name PTZ presets and control PTZ speed. When playing back previously recorded video, the app has various scrub bar controls and adjustable playback speeds so you can quickly seek to exactly what you want to view. Something catch your eye? The CompleteView app allows you to take snapshots and email them off in addition to supporting clip exports. The Details You Need The CompleteView app has robust search capabilities to help you find what you need. Quickly search for any system component such as a View, Map, Camera, or Server with built-in search. When browsing through recorded video, you can use both list based and date/time based search to quickly narrow down to the video segment you are interested in. Lastly, the app supports overlays, quick review, and timeline review to further ensure that you have all the details you need at your fingertips. System Requirements: The CompleteView app requires devices running iOS 13.0 or higher. You will need CompleteView Management and Recording servers that you can connect to in order to fully use the features of this app. The app works with CompleteView ONE, Pro, and Enterprise editions, from version 5.3.0 to 6.x. If you have a different version of these back-end components, use one of the following versions of the app: - For CompleteView version 7.x or higher, use CompleteView app (https://apps.apple.com/us/app/completeview/id1637667124). - For CompleteView version 4.x to 5.x, use Legacy TouchView app (https://apps.apple.com/us/app/legacy-touchview/id604971309). Visit https://www.salientsys.com/products/CompleteView-ios for more information.

Screenshots

NinjaOne Mobile4 screens
Legacy CompleteView4 screens

Verdict

The call

The clearest difference is review sentiment: Legacy CompleteView at 100% against NinjaOne Mobile's 22%. Legacy CompleteView also leads on rating (5.0 vs 2.6) and iOS requirement (13.0 vs 16.0). NinjaOne Mobile's advantage is ratings volume (73 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Legacy CompleteView holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 100% of Legacy CompleteView's.

UpkeepUpdate frequency

NinjaOne Mobile ships an update every 2 months, Legacy CompleteView every 3 months. The most recent releases landed on October 21, 2026 and October 11, 2026 respectively.

Scorecard4 real differences · 6 level
NinjaOne Mobile versus Legacy CompleteView: the parameters behind the verdict, then further details
ParameterNinjaOne MobileLegacy CompleteView
PriceFreeFree
Rating2.6 (73 ratings)5.0 (6 ratings) — better
Positive reviews21.9% of reviews100.0% of reviews — better
Number of ratings73 — better6
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size38 MB68 MB
Age rating4+4+
DeveloperNinjaRMM, LLCSalient Systems

Customer experience

NinjaOne Mobile

All ratings73 ratings
Positive32.9%
Neutral8.2%
Negative58.9%
Written reviews73 reviews
Positive21.9%
Neutral9.6%
Negative68.5%

Legacy CompleteView

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

NinjaOne Mobile

Reported bugs

36 issues
  • Login loop with SSO/Entra ID
  • MFA not working or broken
  • Authenticator never calls back
  • App continually signs out
  • Notifications never work
Show 31 more
  • Keyboard pops up and obstructs navigation
  • Action and function key bar disappeared
  • SSO login screen won't allow changing accounts
  • Have to log in every 20 seconds
  • Login fails after updates
  • Cannot log in with MFA codes, only SMS
  • Action button for remote in is gone
  • False data in threat counts and group filters
  • Scripts do not work
  • Redirects to external browser that won't accept input
  • Crashing on launch (iOS 18)
  • SSO broken, loops between screens
  • Login loop prevents sign-in
  • App launches Safari and then endless pop-ups
  • Cannot sign in with SSO
  • Biometric login not possible, always asks for 2FA
  • Infinite sign-in loop with Azure AD
  • Last update broke SSO logins with Entra SSO
  • No login over SSO since last update
  • Persistent issue with staying signed in
  • Resetting user password is spotty or shows nothing
  • Cannot unlock user account from app
  • MFA setup required, but no way to submit verification
  • Cannot run scripts as credential selection field is broken
  • Push notifications stopped working
  • List of scripts is empty (only shows categories)
  • Task manager functionality not working
  • Cannot log back in with correct credentials after first day
  • App does not work
  • Approval bug is reversed (approve rejects, reject approves)
  • New UI limits information and can't run scripts

Requested features

18 requests
  • Add facial recognition for login
  • Add ability to access device terminal/cmd/powershell
  • Add ability to search devices by logged in user
  • Add storage drive capacity/utilization
  • Add Windows version (e.g., 22H2)
Show 13 more
  • Add processor make/model
  • Add graphics card make/model
  • Sort scripts alphabetically
  • Add dark mode option
  • Add advanced analytics dashboard
  • Add option for alert sound with push notifications
  • Add ability to change alert sound
  • Add full access to event viewer
  • Add hard drive monitoring
  • Add ability to run scheduled scripts/policies
  • Add command line access
  • Add ability to scan and deploy patches from app
  • Add more options to do things as in web interface

Legacy CompleteView

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NinjaOne Mobile

No in-app purchases

None

Legacy CompleteView

No in-app purchases

Questions

Is NinjaOne Mobile free?
NinjaOne Mobile is free to download, with no in-app purchases.
Is Legacy CompleteView free?
Legacy CompleteView is free to download, with no in-app purchases.
Which has better reviews, NinjaOne Mobile or Legacy CompleteView?
Legacy CompleteView is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while Legacy CompleteView averages 5.0 from 6 ratings.
Do NinjaOne Mobile or Legacy CompleteView have ads?
Neither NinjaOne Mobile nor Legacy CompleteView shows ads.
Which is updated more often, NinjaOne Mobile or Legacy CompleteView?
NinjaOne Mobile ships an update every 2 months, and Legacy CompleteView every 3 months. Most recently, NinjaOne Mobile was updated on October 21, 2026 and Legacy CompleteView on October 11, 2026.

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