Comparison

NinjaOne Mobile vs LLumin Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NinjaOne Mobile

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

Highlights
  • Unified IT management
  • Remote end-user support
  • Centralized workflows
  • Single pane of glass interface
  • Manage from anywhere
Features
Read full description

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

About

LLumin Mobile

Manage assets and work orders offline with this mobile CMMS application. Sync your data periodically with the core system, track labor time, and capture images directly from your device.

Highlights
  • Offline-first CMMS
  • Asset creation and management
  • Work order management
  • Labor time entry
  • Picture capture and sync
  • Syncs with LLumin Web Application
Features
Read full description

LLumin Mobile is an offline-first CMMS application. After connecting your app to the LLumin Web Application, you will be able to create Assets, manage Work Orders, enter labor time, and capture pictures on device that are periodically synced with the core system.

Screenshots

NinjaOne Mobile4 screens
LLumin Mobile4 screens

Verdict

The call

The clearest difference is rating: LLumin Mobile at 3.5 against NinjaOne Mobile's 2.6. LLumin Mobile also leads on review sentiment (50% vs 22%) and iOS requirement (13.0 vs 16.0). NinjaOne Mobile's advantage is ratings volume (73 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LLumin Mobile holds the better App Store score, 3.5 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 50% of LLumin Mobile's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 12, 2026 and October 2, 2026 respectively.

Scorecard4 real differences · 6 level
NinjaOne Mobile versus LLumin Mobile: the parameters behind the verdict, then further details
ParameterNinjaOne MobileLLumin Mobile
PriceFreeFree
Rating2.6 (73 ratings)3.5 (2 ratings) — better
Positive reviews21.9% of reviews50.0% of reviews — better
Number of ratings73 — better2
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size38 MB19 MB
Age rating4+4+
DeveloperNinjaRMM, LLCLLumin Inc.

Customer experience

NinjaOne Mobile

All ratings73 ratings
Positive32.9%
Neutral8.2%
Negative58.9%
Written reviews73 reviews
Positive21.9%
Neutral9.6%
Negative68.5%

LLumin Mobile

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

NinjaOne Mobile

Reported bugs

36 issues
  • Login loop with SSO/Entra ID
  • MFA not working or broken
  • Authenticator never calls back
  • App continually signs out
  • Notifications never work
Show 31 more
  • Keyboard pops up and obstructs navigation
  • Action and function key bar disappeared
  • SSO login screen won't allow changing accounts
  • Have to log in every 20 seconds
  • Login fails after updates
  • Cannot log in with MFA codes, only SMS
  • Action button for remote in is gone
  • False data in threat counts and group filters
  • Scripts do not work
  • Redirects to external browser that won't accept input
  • Crashing on launch (iOS 18)
  • SSO broken, loops between screens
  • Login loop prevents sign-in
  • App launches Safari and then endless pop-ups
  • Cannot sign in with SSO
  • Biometric login not possible, always asks for 2FA
  • Infinite sign-in loop with Azure AD
  • Last update broke SSO logins with Entra SSO
  • No login over SSO since last update
  • Persistent issue with staying signed in
  • Resetting user password is spotty or shows nothing
  • Cannot unlock user account from app
  • MFA setup required, but no way to submit verification
  • Cannot run scripts as credential selection field is broken
  • Push notifications stopped working
  • List of scripts is empty (only shows categories)
  • Task manager functionality not working
  • Cannot log back in with correct credentials after first day
  • App does not work
  • Approval bug is reversed (approve rejects, reject approves)
  • New UI limits information and can't run scripts

Requested features

18 requests
  • Add facial recognition for login
  • Add ability to access device terminal/cmd/powershell
  • Add ability to search devices by logged in user
  • Add storage drive capacity/utilization
  • Add Windows version (e.g., 22H2)
Show 13 more
  • Add processor make/model
  • Add graphics card make/model
  • Sort scripts alphabetically
  • Add dark mode option
  • Add advanced analytics dashboard
  • Add option for alert sound with push notifications
  • Add ability to change alert sound
  • Add full access to event viewer
  • Add hard drive monitoring
  • Add ability to run scheduled scripts/policies
  • Add command line access
  • Add ability to scan and deploy patches from app
  • Add more options to do things as in web interface

LLumin Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NinjaOne Mobile

No in-app purchases

None

LLumin Mobile

No in-app purchases

Questions

Is NinjaOne Mobile free?
NinjaOne Mobile is free to download, with no in-app purchases.
Is LLumin Mobile free?
LLumin Mobile is free to download, with no in-app purchases.
Which has better reviews, NinjaOne Mobile or LLumin Mobile?
LLumin Mobile is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 73 ratings, while LLumin Mobile averages 3.5 from 2 ratings.
Do NinjaOne Mobile or LLumin Mobile have ads?
Neither NinjaOne Mobile nor LLumin Mobile shows ads.
Which is updated more often, NinjaOne Mobile or LLumin Mobile?
NinjaOne Mobile ships an update every 2 months, and LLumin Mobile every 2 months. Most recently, NinjaOne Mobile was updated on October 12, 2026 and LLumin Mobile on October 2, 2026.

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