App MyGroup vs Sorenson Express

As a deaf person, have you ever found yourself as the only deaf person at a family dinner with no way to understand what's going on? As a family member, friend, or co-worker of a deaf person and wanting to connect but have: - no idea where hire an ASL interpreter - no idea if an ASL interpreter is good or bad App MyGroup is here to help. This app helps hearing people communicate clearly with deaf friends/family members. This app is not for medical/legal use and we use only Registry of Interpreters for the Deaf (RID) certified interpreters in our network -- aka the best. If you're tired of seeing your deaf family member/friend left out of group conversations, then try out this app! How it works: 1) Create an account 2) Fill out an interpreter request in the app 3) If an interpreter accepts the job, then when it's time for your appointment, click on "Join Call Now" button to be connected to a video call with a live ASL Interpreter 4) Pass your phone over to your deaf friend/family member and the ASL interpreter will sign what you say and speak what your deaf friend/family member is signing. 5) When the call is over, deaf friend/family member will end the call, rate the interpreter, and your credit card on file will be charged. Also, RID Interpreters: - if you're RID certified, we would love to have you on our app. Just download the app and register.

Answer questions, inquire about needs and preferences, and recommend products and services with the same level of exceptional customer service for Deaf customers that you make a priority for hearing customers. Provide equitable and inclusive customer service in any location with face-to-face on-demand ASL video remote interpreting. Express for Employee Experience Create an inclusive and collaborative workplace with on-demand ASL video interpreting. Improve diversity in hiring and authentically support the goals of Deaf employees by providing convenient and flexible communication access in the workplace. Express is: • On-demand Request an interpreter using Express, and one appears on screen within moments—anytime and anywhere. • Inclusive Give staff the tools to succeed and customers a better experience. ASL-English and ASL-Spanish interpretation available. • Convenient Hassle-free way to access interpreting at a moment’s notice. Sorenson Express takes zero effort to maintain and track—it is simply there when you need it. * Access to the app is limited to Sorenson clients through a service agreement/contract. To sign up, contact SICustomerSupport@sorenson.com. Deaf individuals who want to use Express as a customer or employee can access the service only if the business or organization has signed up. If your desired location does not offer Express, suggest it to your employer or the business you shop at by sharing the information or emailing us at SICustomerSupport@sorenson.com to request our assistance in reaching out to them.