Simpro Mobile vs GrandCentr.al

Connect the field to the office with Simpro Mobile and enhance the efficiency of your team. Achieve end-to-end operations management with Simpro Premium, a complete job management software solution for your business. The Simpro Mobile app gives field staff the ability to do more on the job. Update job details, access site and asset history, view timesheets and present quotes with ease. FIELD SERVICE FEATURES: Enhance your field processes with Simpro Mobile, an end-to-end field app. Streamline field service workflows, manage customer assets, increase first-time fixed rates and enhance the customer experience. * Live scheduling updates * Record travel time and time spent on-site * Access scheduled and assigned, as well as search for any pending or progress jobs. * See who else is scheduled to be on-site for the job * Status changes, such as a completed job card, will trigger workflow processes for office staff * Offline functionality * Invoice and accept payments in the field, with different options including cash or credit card payments (Square Payments integration available depending on location) * Click-to-call site and job details * Pre and post-audits for enhanced safety * Pause work to stop the clock at any time * Comprehensive asset management * Inventory management * Add notes, photos and other attachments with immediate sync to office * Capture staff and customer signatures and email a signed job card directly to any contact * High accuracy GPS navigation TIMESHEET FEATURES: Build a workforce of time-savvy staff. Easily track costs throughout project and service work, and provide scheduling information to field staff to maximise productivity. * Clock on and off daily * Create new time blocks for quotes, jobs and activities * Use pre-defined travel schedule rates (eg after hours or long distance) to categorise travel time * Add or edit billable and non-billable work hours in real-time or retrospectively * Update records in real-time or retrospectively for billable and non-billable work * Easily spread time between multiple cost centres based on hours or percentage of working time * Access site, customer and schedule notes along with other key details such as activities, job descriptions and cost centre information * Copy time blocks for employees, contractors and plant equipment * View multiple weeks including past, current and upcoming scheduled time. * Compare work scheduled and completed to identify and rectify unaccounted blocks of time or conflicts CUSTOMER QUOTE AND SALES FEATURES Upsell and close more sales in the field with Simpro Mobile. * Add images, videos and manuals to create visually appealing quotes on the fly * Offer multiple quote options such as basic, intermediate and premium * Incorporate memberships and other services with standard pricing and savings displayed * Apply add-on pricing for discounted rates such as for multiple or same-day services * Email quotes and invoices to the customer

Are you crumbling beneath the weight of your technology stack? Using dozens of apps to handle the needs and problems of a business – each with their own login, dashboard, and quirks – is expensive, time-consuming, and ineffective. GrandCentr.al is a one-stop spot to maintain a comprehensive list of leads, manage projects of every scope, ensure that customer and vendor records are current, stay on top of billing, provide timely support, and understand company performance. Company Management Right from the start, we’ll help you set up your business for success. You can create a comprehensive library of resources, including company policies, employee manuals, marketing materials, organizational charts, job descriptions, user guides, a company glossary, and more. Additionally, you can develop training courses and documentation for various functions and roles within your organization. With GrandCentr.al, you can assign and prioritize tasks for your staff or customers, ensuring that nothing falls through the cracks. You can even create checklists for standardised projects or recurring subscriptions and easily view to-do lists by individual staff member or team, so you always know who’s working on what and when. Lead Management Building strong customer relationships is crucial, and GrandCentr.al’s Lead Management CRM makes it easier than ever. Our platform allows you to create custom deal flows that align with your business strategy, guiding your customers seamlessly from the initial contact to closing the deal. With our comprehensive lead management system, you’ll never lose track of a potential opportunity, thanks to handy to-do lists, tasks, and reminders. And the best part? You can communicate with your leads directly within GrandCentr.al, ensuring that all correspondences are conveniently saved in one place. Projects & Subscriptions No more missing deadlines or overlooking crucial project details. GrandCentr.al provides complete visibility on tasks and milestones, making sure you deliver projects and fulfill recurring subscriptions on time. You can create custom workflows tailored to your specific needs, complete with milestones, checklists, timelines, and assigned responsibilities. Support Ticketing Streamline your customer support with GrandCentr.al’s intuitive ticketing system. Say goodbye to scattered communication and welcome a clear, concise dashboard that brings all customer interactions together. You can effortlessly view both internal and external correspondence and actions for open and closed tickets, including notes, documents, and emails. Reviews Customer satisfaction is crucial for business growth, and GrandCentr.al allows you to develop effective processes and reward your team based on customer feedback. Monitor satisfaction levels at the completion of each recurring subscription cycle, capturing valuable notes and customer comments along the way. With GrandCentr.al, you can quickly review overall satisfaction levels across your business, helping you identify areas for improvement and celebrate your successes. Invoicing & Billing Forget about manual invoicing and payment processing headaches. GrandCentr.al automates the entire billing process, generating invoices, accepting payments, and tracking past-due accounts effortlessly. With secure payment method storage and comprehensive transaction history, you’ll have full control over your financials. Plus, our seamless integration with QuickBooks Online ensures two-way synchronization, eliminating double-entry and reducing inaccuracies. You can even connect to popular merchant processors like Stripe or Intuit Payments and calculate sales tax with TaxJar. Reports & Dashboards Make informed, data-driven decisions with GrandCentr.al’s robust reporting and dashboard capabilities. You can access on-demand, customizable reports that track progress and performance across all areas of your business.