HP Support Assistant vs Smart Printer App for HP Scan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Smart Printer App for HP Scan
Transform your mobile device into a versatile printing and scanning hub. Easily print photos, documents, and various printables, or scan, edit, and share files. This app also includes fax capabilities and document management tools.
- Print photos and documents
- Scan, edit, and enhance documents
- Send and receive faxes globally
- Convert photos to PDF
- Compress PDF files
- Share printer access
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Smart Printer App lets you print photos and documents easily—no printer drivers required. It supports over 7,500 printer models from a wide range of manufacturers and brands. An all-in-one printer, scanner, and office tool—right on your iPhone or iPad. Turn your phone into a powerful multi-function printer. Easily print, scan, fax, and manage documents anytime, anywhere. Our smart printer app works seamlessly with most printer models, including HP, Brother, Canon, Dell, Epson, Lanier, Xerox, Aurora, Lexmark, Panasonic, Ricoh, Toshiba, and many more. app works seamlessly with most printer models, including HP, Brother, Canon, Dell, Epson, Lanier, Xerox, Aurora, Lexmark, Panasonic, Ricoh, Toshiba, and many more. PRINT FROM IPHONE & IPAD: Print photos and documents directly from your device with Smart Printer App. - Print photos and documents - Print multiple photos on one page - Print photos as posters - Print emails and web pages - Print printables, including: - Greeting cards - Coloring pages - Kids’ learning worksheets - Productivity templates - Paper crafts - Print labels: customize and print labels - Print calendars: create and print custom calendars - Print quizzes: select knowledge topics and print quizzes instantly SCAN DOCUMENTS: Scan, edit, and print documents with ease. - Scan documents using your camera - Edit and enhance scanned files - Share documents via Email, AirDrop, or messaging apps OFFICE TOOLS: Essential document tools for everyday work. - Convert photos to PDF - Delete pages from PDF files - Compress PDF files - Transfer files from PC to iPhone or iPad SEND FAXES WORLDWIDE Send and receive faxes securely, without a fax machine. - Scan and send faxes globally - Receive delivery status notifications - Fax with encrypted connections SHARE PRINTER ACCESS: Print together, even on the same printer. - Allow family members or teammates to print using your printer - Join a group to print documents on a shared printer Disclaimer Product names, logos, and brand names are used for identification purposes only and do not imply endorsement or affiliation with this application. 【Auto-Renewal Subscription Information】 1. Subscription Services: Weekly, annual membership auto-renewals, and lifetime membership 2. Auto-Renewal: Accounts purchasing consecutive weekly or annual memberships will be automatically charged via iTunes 24 hours before each quarterly expiration date 3. Canceling Subscriptions: To cancel, manually navigate to iOS “Settings” → “iTunes Store & App Store” → tap “Apple ID” → select “View Apple ID” → go to “Account Settings” → tap “Subscriptions” → choose the subscription to cancel auto-renewal. Subscriptions will renew automatically unless canceled at least 24 hours before the current subscription period ends. 4. Terms of Service: http://smartprinter.visonxy.com/#/agreement 5. Privacy Policy: http://smartprinter.visonxy.com/#/privacy
Screenshots
Verdict
The clearest difference is rating: Smart Printer App for HP Scan at 4.3 against HP Support Assistant's 2.2. Smart Printer App for HP Scan also leads on update cadence (fortnightly vs every 4 months) and review sentiment (29% vs 6%). HP Support Assistant's advantage is in-app purchases (none vs 7). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Smart Printer App for HP Scan sells 7 in-app purchases, starting at $9.99 per 7 days. HP Support Assistant asks for nothing beyond the download.
Smart Printer App for HP Scan holds the better App Store score, 4.3 against 2.2. Both are backed by a comparable volume of ratings — 237 and 429 respectively. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 29% of Smart Printer App for HP Scan's.
HP Support Assistant ships an update every 4 months, Smart Printer App for HP Scan fortnightly. The most recent releases landed on September 22, 2026 and September 8, 2026 respectively.
| Parameter | HP Support Assistant | Smart Printer App for HP Scan |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (237 ratings) | 4.3 (429 ratings) — better |
| Positive reviews | 6.1% of reviews | 28.6% of reviews — better |
| Number of ratings | 237 | 429 — better |
| Update frequency | Every 4 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 16 |
| Further details — not scored | ||
| Size | 18 MB | 192 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | VISONXY LIMITED |
Customer experience
HP Support Assistant
Smart Printer App for HP Scan
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Smart Printer App for HP Scan
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Smart Printer App for HP Scan
- Smart Printer Weekly Membership$9.997 Days
- Smart Printer Weekly Membership3 Days trial$9.997 Days
- Smart Printer Monthly Membership$19.991 Month
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- Smart Printer Premium7 Days trial$39.991 Year
- Smart Printer Premium1 Month trial$39.991 Year
- Smart Printer Annual Membership$49.991 Year
- Smart Printer Lifetime Membership$69.99
Questions
Is HP Support Assistant free?
Is Smart Printer App for HP Scan free?
Which has better reviews, HP Support Assistant or Smart Printer App for HP Scan?
Do HP Support Assistant or Smart Printer App for HP Scan have ads?
Which is updated more often, HP Support Assistant or Smart Printer App for HP Scan?
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