TheraPetic vs Modivcare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TheraPetic
This app provides documentation for service and support animals through same-day clinical evaluations by licensed doctors. It offers access to housing and travel forms, and an AI assistant for guidance on animal-related rights and regulations.
- Same-day clinical evaluations
- Housing and public access letters
- Official airline travel forms
- AI assistant for support
- Secure document management
- Trilingual support
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TheraPetic® is the trusted nonprofit app for service dog and support animal documentation — celebrating 10 years of helping families across the United States and Canada. Since 2016, over 50,000 people have relied on TheraPetic® to connect with Licensed Clinical Doctors for same-day clinical evaluations and documentation. As a 501(c)(3) nonprofit organization, our mission is simple: make legitimate mental health support accessible and affordable. HOW IT WORKS 1. Take a free, anonymous 3-minute screening to see if you qualify. 2. A Licensed Clinical Doctor reviews your information instantly. 3. Receive your documentation the same day — view, download, or email it directly from the app. YOUR DOCUMENTS, ANYTIME Access all of your clinical documentation right from your phone. View your housing and public access letters, official airline forms, and more. Download or email documents whenever you need them — no waiting, no phone calls. MEET HANK — YOUR AI ASSISTANT HANK (Helpful Assistant for Navigating Knowledge) is built right into the app to answer your questions about service dogs, support animals, housing rights, air travel, and your documentation. Available 24/7 with instant answers. WHAT'S INCLUDED • Free 3-minute screening — no account required • Same-day clinical documentation from Licensed Clinical Doctors • Housing and public access letters • Official airline travel forms (US DOT and Canadian carriers) • HANK AI assistant for instant support • Service Dog Training Plus program • Scratch & Save renewal discounts • Dark mode and light mode • Trilingual support: English, Spanish, and French • Secure document management with view, download, and email PACKAGES Basic — Clinical evaluation and core documentation Premium — Everything in Basic plus additional letters and forms Ultimate — Our most comprehensive package with full documentation suite TRUSTED BY FAMILIES With a 4.9-star rating and over 50,000 people served, TheraPetic® is one of the most trusted names in service dog and support animal documentation. Every evaluation is conducted by a Licensed Clinical Doctor through our accredited nonprofit network. TheraPetic® is operated by the TheraPetic Healthcare Provider Group, a network of 501(c)(3) nonprofit organizations. Questions? Contact us anytime: Email: help@mypsd.org Phone: (800) 851-4390
Modivcare
Easily schedule and manage non-emergency transportation for medical appointments. Eligible members can also submit claims for mileage reimbursement directly through the app.
- Schedule transportation
- Manage appointments
- Submit mileage reimbursement
- Accessible for eligible members
- No need to call care center
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This app is available to members with participating benefit plans. The Modivcare app is an easy, convenient and accessible way to schedule and manage all of your Modivcare non-emergency transportation needs. No need to call a care center. For eligible members who drive themselves to appointments, they can submit their claims for Mileage Reimbursement. Existing Member Services Website accounts will not work logging in.
Screenshots
Verdict
The clearest difference is rating: Modivcare at 4.6 against TheraPetic's 3.0. Modivcare also leads on update cadence (every 5 weeks vs every 45 months) and ratings volume (12K vs 5). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Modivcare holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Modivcare has 12K ratings behind it against 5, so its average is the more settled of the two. Written reviews split almost evenly too, at 50% and 50% positive.
TheraPetic ships an update every 45 months, Modivcare every 5 weeks. The most recent releases landed on October 3, 2026 and October 21, 2026 respectively.
| Parameter | TheraPetic | Modivcare |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (5 ratings) | 4.6 (12K ratings) — better |
| Positive reviews | 50.0% of reviews | 50.0% of reviews |
| Number of ratings | 5 | 12K — better |
| Update frequency | Every 45 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #150 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 33 MB | 56 MB |
| Age rating | 17+ | 12+ |
| Developer | Kenneth Gaughan | ModivCare |
Customer experience
TheraPetic
Modivcare
Bugs and requests
TheraPetic
Not enough reviews yet to summarise bugs or requests.
Modivcare
Reported bugs
5 issues- App freezing or crashing
- GPS inaccuracies
- Issues with signing in/logging in
- Inability to edit or cancel scheduled rides
- Rides getting denied without clear reason
Requested features
5 requests- Add option to book round-trip rides
- Improve notification system
- Allow more flexibility in scheduling rides
- Provide more transparency on ride status
- Integrate with more transportation providers
In-app purchases
TheraPetic
No in-app purchases
Modivcare
No in-app purchases







