Comparison

SAP Field Service Management vs Everllence TechGuide

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SAP Field Service Management

This app empowers field service professionals with real-time data and tools to optimize service delivery. It helps technicians arrive with the right equipment, improve first-time fix rates, and streamline administrative tasks, leading to enhanced customer satisfaction and business results.

Highlights
  • Real-time service management
  • ETA and on-time arrival
  • In-field payment capture
  • Offline support
  • Access to customer and product information
  • Service report generation
  • Selling recommendations for technicians
Read full description

Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service. BENEFITS · Send ETA and arrive on time with the right equipment to solve service requests efficiently and meet SLAs · Real time optimization for better utilization in dynamic service environments · Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot · Highly flexible checklist improving MTTR · Improved visibility for real customer satisfaction and loyalty · Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing · Reduced administrative costs associated with time-consuming paperwork or debriefing work orders · Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing · Full offline support when out of mobile coverage gives you true mobility

About

Everllence TechGuide

Features
Read full description

Everllence digital platform for technical documentation. Here you will find standard instruction manuals, service letters and always up to date data. Please be aware that the correct data for your Everllence product is to be found in the delivered instruction manual, and the values here are for guidance only,

Screenshots

SAP Field Service Management4 screens
Everllence TechGuide4 screens

Verdict

The call

SAP Field Service Management and Everllence TechGuide are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 8, 2026 and October 29, 2026 respectively.

ScorecardNo meaningful differences
SAP Field Service Management versus Everllence TechGuide: the parameters behind the verdict, then further details
ParameterSAP Field Service ManagementEverllence TechGuide
PriceFreeFree
Rating3.7 (459 ratings) — better—
Positive reviews14.5% of reviews—
Number of ratings459 — better—
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, Vision Pro — better
Requires iOS18.0 — better18.6
Further details — not scored
Size170 MB41 MB
Age rating17+4+
DeveloperSAP SEEverllence SE

Bugs and requests

SAP Field Service Management

Reported bugs

32 issues
  • Syncing is slow
  • Regularly missing PDFs
  • Everything is a major effort
  • Researching job info is bad
  • Too many parts issues
Show 27 more
  • Closing problems
  • App crashes with iPhone updates
  • Tech support is non-existent
  • Makes a big deal about synchronizing
  • Randomly requiring full login
  • Doesn't recognize login credentials
  • Half of the things go missing
  • Toggles don't behave properly
  • Missing information in templates
  • App not good to use as a business
  • Have to sync every time
  • Slow and outdated
  • Stopped generating reports in mobile app
  • Lose an hour a day watching sync
  • Takes ages to sync
  • Slow, complicated, prone to crash
  • Constantly crashing causing delays
  • App constantly crashes
  • Stops generating document bundles
  • Fails to sync up parts consumption, service order checklists, logged hours
  • Generates an error or doesn't produce bundle
  • WiFi is a MUST to use
  • Demo mode not working
  • Effort types are not visible on 8.6.0
  • Signature pad issues with smaller screens
  • Unknown error pop up while syncing
  • Synchronization fail, stuck in 'download attachment'

Requested features

7 requests
  • Allow suppliers to reassign Admin
  • Solution for Admin no longer working
  • Bring back landscape mode for signatures
  • Fix effort types visibility
  • More user-friendly interface
Show 2 more
  • Improve sync speed
  • Better search for past job info

Everllence TechGuide

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SAP Field Service Management

No in-app purchases

None

Everllence TechGuide

No in-app purchases

Questions

Is SAP Field Service Management free?
SAP Field Service Management is free to download, with no in-app purchases.
Is Everllence TechGuide free?
Everllence TechGuide is free to download, with no in-app purchases.
Do SAP Field Service Management or Everllence TechGuide have ads?
Neither SAP Field Service Management nor Everllence TechGuide shows ads.
Which is updated more often, SAP Field Service Management or Everllence TechGuide?
SAP Field Service Management ships an update monthly, and Everllence TechGuide monthly. Most recently, SAP Field Service Management was updated on November 8, 2026 and Everllence TechGuide on October 29, 2026.

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