SECU vs Utility Assistant

SECU Digital Banking Manage your accounts anytime, anywhere. Designed with our members in mind, our new Member Access experience makes it easier than ever to manage your finances securely and conveniently from your mobile device. With the SECU mobile app, you can: • View account balances and transaction history • Transfer money between accounts • Deposit checks using Mobile Deposit • Pay bills and manage payees • Send and receive secure messages • Set up account alerts and notifications • Manage debit and credit cards • Locate branches and ATMs • Update contact information • Create and manage budgets and savings goals • Access enhanced security features, including biometric login (supported devices) Secure and Convenient Your security is our priority. The app uses advanced encryption and authentication tools to help protect your financial information. Getting Started Enroll or sign in using your current member access credentials. Contact Us Visit www.ncsecu.org for more information. Send feedback and suggestions to appfeedback@ncsecu.org

Utility Assistant helps you understand your utility bill by keeping bills, meter readings, weather context, and household events in one place. Track utility providers, enter bill details, record meter readings, and review changes over time. The Today view highlights useful insights, such as bill changes, unusual meter reading patterns, fee changes, and weather-related usage context. Utility Assistant is designed for clarity and trust. It does not require an account, does not sell your data, and keeps your utility history focused on helping you understand what changed and why. Features: - Track utility bills by provider and service - Record meter readings and compare usage over time - Review weather and degree-day context - Add home timeline events that may explain usage changes - See practical insights on recent bill changes - Manage multiple locations - Optional iCloud sync through your Apple account