Hardly works
This app is always messing up! Please fix all the issues!!!!!
App is trash.
With this app you will have pending transactions for nearly a week. For some reason this bank can not minus a transaction on the same day. I have the break out the old trusty check book to do my statement my self cause this app is bad.
???
I haven’t been able to open the app for a couple of days now.
Years later and still no Zelle support
We are one of if not the only bank in NC that still doesn’t accept Zelle and it is such a huge inconvenience
There are four lights.
Really tired of this app trying to gaslight me into believing I am entering the wrong amount on a check deposit.
Update problems!!
I love the new update but ever since the update the app does not update finical spending like it used to. Now I have to wait 2 or 3 days for it show and update. I might as well go back to the old way and keep a checkbook.
Trouble logging in
Sometimes I will pull up the app and it will not load to even login, it just crashes and it does that about every day
New app still subpar
By trying to make your app and website look sleek and modern you took away function. Why is there no dark mode, why can i no longer view total pending transactions, why do i need to dig through sub menus to find functions that used to be one click away. Clearly this product was shipped before it was ready. Even after giving it a couple of months, basic functions are still missing. Disappointing.
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Thumbs Down👎
This app often does not display accurate account information for each account.
Balance
Just a suggestion based on my use of other credit union apps… it’s helpful if you list the balance left under each transaction.
Horrible update
This was a perfect app until they updated it and ruined it. Takes forever to update your balance, more complicated to use, and overall just a horrible, horrible update. Bring back the old app please!!!
Terrible
This app no longer works. Keeps telling me invalid credentials, but I log in fine on the website. Please fix the bug!
Latest update issued
There appears to be a glitch in the new update. When I open to the joint account all is okay, go back and open my single account all is okay but then go back and reopen the joint account, my single account information shows up. ??
The new app
The new app sucks. I don’t like the fact to have to sit there and verify and half the time it doesn’t work, there’s a lot. Things stay pending for much longer than they should. For instance, I got a refund from Walmart that I really needed for almost $400 and yet I still have the same amount of money in my account. I called the bank and was told oh it’s because it’s still pending, and I told them I’ve never had this issue with any retailer and all my other pending charges that are coming out of my account come out immediately so that doesn’t make any sense. I just don’t like about this app update.
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Request
Please bring back to times of transaction. Lots is new features and left out the old good ones. Also hate when transactions disappear and money adding back to my account. Then days later pulled again. This can be confusing if I see it owning one day, gone next, then pulled out again days later.
Update
It is incredibly annoying that I no longer see the full balance of my secu accounts and must use a calculator to add them together myself. Please change this
App never loads
App never loads up, can’t update bc it just keeps spinning and not downloading. A mess
Not a big fan of the new update
Some of the updates I like. When you transfer money to another account, you can put what it’s for. The only thing I do not like is everything you use your account for is pending. No update on what your balance is. Bring the old app back and text messages of your bank balance. If it’s not broken, don’t fix it.
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Not a fan of the new update
The new update is very delayed with balances and transfers and is difficult to navigate compared to the old version.
👎 New App
I don’t love that I can’t see the running balance on the app so that I can match it up with my YNAB balance. There should be an option to display the running balance on the app. I also can’t see the total of all of my accounts, like I used to be able to, unless I go to More > Financial Wellness -!; then scroll all the way down to the bottom. Just put it on the home page like it used to be!
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