SECU vs National General
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SECU
Manage your finances on the go with this mobile banking app. View account balances, pay bills, transfer funds, and deposit checks securely. It also allows you to manage your cards and communicate with the institution through secure messaging.
- View account balances and transactions
- Lock/unlock debit cards
- Schedule and manage bill payments
- Transfer funds between accounts
- Deposit checks via mobile
- Request loan advances
- Secure messaging
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SECU Digital Banking Manage your accounts anytime, anywhere. Designed with our members in mind, our new Member Access experience makes it easier than ever to manage your finances securely and conveniently from your mobile device. With the SECU mobile app, you can: • View account balances and transaction history • Transfer money between accounts • Deposit checks using Mobile Deposit • Pay bills and manage payees • Send and receive secure messages • Set up account alerts and notifications • Manage debit and credit cards • Locate branches and ATMs • Update contact information • Create and manage budgets and savings goals • Access enhanced security features, including biometric login (supported devices) Secure and Convenient Your security is our priority. The app uses advanced encryption and authentication tools to help protect your financial information. Getting Started Enroll or sign in using your current member access credentials. Contact Us Visit www.ncsecu.org for more information. Send feedback and suggestions to appfeedback@ncsecu.org
National General
Manage your insurance policies conveniently from your mobile device. Access policy documents, ID cards, make payments, and file claims anytime, anywhere.
- Sign policy documents
- Access ID cards
- Make payments
- File claims
- Request roadside assistance
- View policy documents
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Access your policy on the go. Here are some of the things you can do with the National General app: - Sign your new policy documents - Access your ID cards - Enroll in paperless - Make a payment - Reinstate or renew your policy - Request roadside assistance - File a claim - View your drivers and vehicles - View your coverages - View all policy documents - View your payment history
Screenshots
Verdict
SECU and National General both sit at 4.9 stars, but that hides the real split: 65% of SECU's written reviews are positive against 41% of National General's. SECU also leads on ratings volume (276K vs 47K). National General's advantage is update cadence (every 3 weeks vs every 2 months) and chart position (#194 vs unranked). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for SECU against 4.8 for National General. That said, the two scores are not equally well evidenced: SECU has 276K ratings behind it against 47K, so its average is the more settled of the two. Written reviews are what separate them: 65% of SECU's written reviews are positive against 41% of National General's.
SECU ships an update every 2 months, National General every 3 weeks. Both last shipped on September 27, 2026.
| Parameter | SECU | National General |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (276K ratings) — better | 4.8 (47K ratings) |
| Positive reviews | 64.9% of reviews — better | 41.1% of reviews |
| Number of ratings | 276K — better | 47K |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #194 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 43 MB | 200 MB |
| Age rating | 4+ | 4+ |
| Developer | North Carolina State Employees' Credit Union | National General Insurance Company |
Customer experience
SECU
National General
User reviews
SECU
From 276K App Store ratingsWhat we love
- 👍 User-friendly app
- 🚀 Efficient mobile banking features
- 🔒 Secure transactions
- 💡 Convenient mobile check deposit
- 👍 Helpful and friendly customer service
Room to improve
- 🐛 Unreliable mobile deposit
- 🐛 Inconsistent transaction history display
- 🐛 Frequent app crashes and glitches
- 🔍 Lack of advanced features (notes, recurring transfers)
National General
From 47K App Store ratingsWhat we love
- 🚀 Fast and responsive
- 👍 Clean and intuitive UI
- 💡 Commitment to improving the app
Room to improve
- 🐛 Frequent crashes and bugs
- 🔒 Login and password issues
- 🔋 App not working after updates
Bugs and requests
SECU
Reported bugs
3 issues- Login screen issues causing lockouts
- Mobile deposit not recognizing check orientation
- Inconsistent app performance after iOS updates
Requested features
4 requests- Add notes/memos to transactions
- Enable recurring transfers between accounts
- Implement true landscape mode for tablets
- Improve email/text alert options
National General
Reported bugs
3 issues- Login screen freezes
- App crashes on launch
- Unable to access ID cards or policy information
Requested features
3 requests- Add Apple Wallet support
- Improve navigation with working back button
- Provide better customer service and communication
In-app purchases
SECU
No in-app purchases
National General
No in-app purchases
Questions
Is SECU free?
Is National General free?
Which has better reviews, SECU or National General?
Do SECU or National General have ads?
Which is updated more often, SECU or National General?
Other comparisons
