Great Insurance
Has the lowest rate and customer service is amazing and helpful
Good
I like to see my payment information.
No face id option to login
This app is really bad. While actively filling out a claim, it logs you out. It happened to me twice and all the info is lost. Not user-friendly at all and no option for face id login.
Add Support for Apple Wallet!
I switched over to Nat’l General today, and realized the app doesn’t allow you to add an ID card to your digital wallet on iOS. I realize you can log in and get a PDF copy, but it’s so much handier to allow you to have a copy of your ID card in your Apple Wallet.
Claimed!
I recently got National General, and have needed to file a claim due to someone reversing right into me when they shouldn’t have. I missed my adjuster first phone call, so I think they try the next day again so be ready to answer the first one and gather any credible info of the accident especially video 🙏🏽
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Why cant’t more than one policyholder have their own account?
My husband and I have a policy together with our family and I do not understand why only one person on the policy could create an account? Because the app has a two factor authentication and if something happens to my spouse, I won’t be able to have access to the app since he won’t be able to give me the passcode. Also, I wish the digital cards could be saved to my wallet. In this digital age, this app has taken a step backwards.
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2min timeout app update?!
The website online has more options but still pushes me to login again and I my phone is not a recognized device. This app should be considered user friendly. Please fix
New to the insurance
Hello I’m became new to the insurance, although my policy became high, I have no problem with it, this will built up my character. New state period has the most accidents.
Not in good hands
Wish I could make an early payment with having to talk to these clowns on the phone.
Quiero lenteja en español
Letras en español
Excellent App for car insurance
Easy to use and very satisfied
App is broken
The back button does not work, so the only way for me to go back is to close the app and restart. Link to view ID cards does nothing. Only contact option is to call? No chat or email? How can this be fixed over the phone?
Easy
It makes it so easy to go on your app and pay your car insurance. It’s convenient as well.
Huge Miss:Apple Wallet for ID cards
We just switched to National General insurance and am SO DISAPPOINTED that there isn’t an option to save the ID cards to Apple Wallet. Please add the functionality to the app. This is a huge miss in customer satisfaction and should be offered.
Love the app and service provided
I love the rates provided for 2 vehicle bundle. Paying my insurance is real ez and simple
Needs a few updates
★★★☆☆
The app works perfectly fine and I’ve never had any issues with it. Payments process quickly, everything is responsive, and it runs without a hitch. My main complaint is the UI—it’s very plain and looks outdated. A more modern design would make the app feel much better overall.
I also think there should be a clear and easy way to contact an actual person for help. If that option is already available in the app, it’s definitely too difficult to find. Overall, the functionality is great, but the design and customer support accessibility could use some improvement.
The app works perfectly fine and I’ve never had any issues with it. Payments process quickly, everything is responsive, and it runs without a hitch. My main complaint is the UI—it’s very plain and looks outdated. A more modern design would make the app feel much better overall.
I also think there should be a clear and easy way to contact an actual person for help. If that option is already available in the app, it’s definitely too difficult to find. Overall, the functionality is great, but the design and customer support accessibility could use some improvement.
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Great Insurance Experience
I’ve had a great experience with National General. The process has been smooth, the customer service has been helpful, and I appreciate how easy it is to manage my insurance. I’m happy with my coverage and would definitely recommend National General to others looking for reliable insurance
Something has to improve
I can change my address online!!
Bien
Me encanta
Easy to use
App is great and easy to use. Has all the information I need.
