National General User Reviews

National General
National General
National General Insurance Company

Customer Experience

Positive experience39.8% of reviews
Neutral4.8% of reviews
Negative experience55.4% of reviews

~ Based on 397 written reviews from the US App Store.

What users say

Is National General Safe?

National General appears safe based on user ratings. AppsHunter Safety Score for National General is 96/100.

This assessment is based on 46,759 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 46,759 App Store ratings for National General.

Is National General Legit?

National General appears to be a legitimate app. AppsHunter Legitimacy Score for National General is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buggy

Every time i try to long in to my account i get an error code and it doesn’t let me im

App doesn’t open

Installed and uninstalled app 3 times and I can’t even open app. It keeps showing the “logging in” message and nothing else happens

Can’t load ID Cards

It’s probably a safe bet that the number one reason this app is used as to access your ID card. The app seems to have a terrible time accessing them. It just leaves a loading message on the screen and never load anything.

Poorly designed

There’s not a lot of good to say about this app. Redirected to a browser for login- EVERY SINGLE TIME. Also, the autopay set up is elusive. The look and feel of the app takes me back to 1998.

Tried to make September payment on due date, but wouldn’t go through…

Tried to make September payment on due date, but wouldn’t go through…went back to try again after midnight and I was charged a late fee of $10. I feel like I shouldn’t have to pay the late fee because of this and NOT the first time this has happened to me!

Sucks

Does not allow you to screen shot the page. I try to screen my policy or just my last payments and it doesn’t allow you to do so. It also opens up a browser for sign in instead of having a main screen for sign on.

Great

It’s very easy for someone like me who’s not good with electronics to make my payments.

you can NOT file the claim

You bunch of clowns, you can not even fill up the claim because it’s signed you out every 5 min. clowns…

Very good

Goood

Your prices are high and your services are poor.

Your prices are high and your services are poor.

Insurance company

All state company

Ver metodo de pago

No pude encontrar la forma de cambiar el método de pago que tenía ya registrado por uno nuevo

HTTP ERROR

I have been trying to pay my insurance for 3 days and it keeps saying there’s some sort of error on the app and website . Not allowing me to log in or even quick pay

Login

Face ID issues

Easy

Extremely easy to work with

Login

Doesn’t save my login info quite annoying. Other than that easy app.

Cadillac escalade

Diane is very nice person she's explain very careful every single item at your convenience I recommend this place I recommend her 100%

👏

Facil y rapido! Excelente!

App

Awesome and easy

What happened?

I used to be able to press “remember me” and be automatically logged in (also there was a biometric option to use Face ID, etc.) At some point, those options went away, and now I’m forced to log in every time. Not a huge deal, but I’d like to have those things back because it’s more convenient. Otherwise, it’s no reason to have the app.
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