National General User Reviews

National General
National General
National General Insurance Company

What users say

Top reviews

Verify

Keep having to verify multiple times

Best in King NC

The App is excellent for taking down the phantoms on the rise

A

Fácil de usar

Review

App needs a upgrade in appearance but runs perfectly fine

This company

I’ve been with National General for 5 years. Perfect driving record. But my insurance goes up every year. Talked to them and they said they will look into dropping my rate. Never heard back and insurance keeps going up

So easy to make a payment online

I love how helpful customers service is so quick to help!

Erica

They have the best rate

The best insurance product for my car.

Thank you very much for your best insurance package to protect my car. I feel confident with your product while driving my car. Thank you very much for your excellent service and support! Best wishes. -Lucie LN

Easy to use

The app is set up well, and easy to use.

Great company

I’ve had them for over ten years and I love them .

Cannot screenshot the ID cards

Why will the app not allow me to screenshot the ID cards? I want to share them with the other members of my household that are the primary drivers of each of those vehicles.

Best ever

Simple best ever

Easy pay

The app makes it easy to see my account and helps me make payments faster on the app.

Can’t do what I need

Not obvious how to print proof of insurance for the house to get a loan

Signing in is a pain

Why is sign in through the browser required on the app? Seriously, why?

Logging in

Every time I open the app it makes me have to re enter and get a code sent to my phone just to log back in

Kinda pointless if it doesnt save login

Have to log in every single time mever stays logged in and its pointless moght as well just use the webstie.

ID cards

I can’t save my ID cards to my wallet on my phone. Or can I screenshot them to save them in my photos. Very inconvenient.

Ok app

App downloads just fine and it works a lot smoother than my old insurance company. Thank you.

App

When this application works correctly, it’s pretty good to use. Sometimes I have to keep resetting my password.