First Electric vs Benton Utilities
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
First Electric
Manage your utility account with ease. Make payments, view billing and usage history, report service issues, and receive important news alerts. Find facility and payment locations on an interactive map.
- Account management
- Bill payment
- Usage tracking
- Service issue reporting
- News alerts
- Location maps
Read full descriptionHide full description
The First Electric Cooperative app is a new and improved way to manage your account. Make a payment, view usage and billing information, notify us of account and service issues, receive up-to-date news alerts and more. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact First Electric by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Benton Utilities
Manage your electric, water, and wastewater services with this official utility app. View bills, track usage, report outages, and get important service news. It offers convenient payment options and contact information.
- View account balance and due date
- Manage recurring payments
- View bill history (PDF)
- Track energy usage trends
- Report service outages
- Monitor service news and events
- Locate facility and dropbox sites
Read full descriptionHide full description
This is the official app of the Benton Utility Department. Our mission is to provide customers with efficiently managed and operated electric, water and wastewater services at competitive rates and to methodically establish and maintain a strategy for not only meeting current needs, but address the future demands of the city’s anticipated growth may place the system. Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy use graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture-based interface. Contact Us - Easily contact Benton Utilities. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information. Maps - Displays facility and payment dropbox locations on a map interface
Screenshots
Verdict
The clearest difference is rating: First Electric at 3.4 against Benton Utilities's 2.0. First Electric also leads on ratings volume (31 vs 5). Benton Utilities's advantage is review sentiment (50% vs 8%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
First Electric holds the better App Store score, 3.4 against 2.0. That said, the two scores are not equally well evidenced: First Electric has 31 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 8% of First Electric's written reviews are positive against 50% of Benton Utilities's, so the app with the better star average is not the one people write more warmly about.
First Electric ships an update every 2 months, Benton Utilities every 6 weeks. The most recent releases landed on July 23, 2026 and September 14, 2026 respectively.
| Parameter | First Electric | Benton Utilities |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (31 ratings) — better | 2.0 (5 ratings) |
| Positive reviews | 8.3% of reviews | 50.0% of reviews — better |
| Number of ratings | 31 — better | 5 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 30 MB | 30 MB |
| Age rating | 17+ | 17+ |
| Developer | First Electric Cooperative Corporation | Benton Utilities |
Customer experience
First Electric
Benton Utilities
In-app purchases
First Electric
No in-app purchases
Benton Utilities
No in-app purchases
Questions
Is First Electric free?
Is Benton Utilities free?
Which has better reviews, First Electric or Benton Utilities?
Do First Electric or Benton Utilities have ads?
Which is updated more often, First Electric or Benton Utilities?
Other comparisons
