MySparklight vs Benton Utilities
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySparklight
Manage your internet services easily. Update your profile, view plan details, and pay bills. Optimize network performance with tools like speed tests and troubleshooting.
- Service management
- Profile updates
- Bill payment
- Network performance optimization
- Speed tests
- Troubleshooting tools
- Customer support access
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The MySparklight app puts your account at your fingertips. Easily manage your services, view account information, make payments, manage billing preferences, and stay informed with important updates—all from your mobile device. With MySparklight, you can: • View account and service details • Make payments quickly and securely • Manage Auto Pay and Paperless Billing • Access billing and payment information • Receive important account notifications • Contact customer support Download MySparklight today for a simple, convenient way to manage your account on the go.
Benton Utilities
Manage your electric, water, and wastewater services with this official utility app. View bills, track usage, report outages, and get important service news. It offers convenient payment options and contact information.
- View account balance and due date
- Manage recurring payments
- View bill history (PDF)
- Track energy usage trends
- Report service outages
- Monitor service news and events
- Locate facility and dropbox sites
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This is the official app of the Benton Utility Department. Our mission is to provide customers with efficiently managed and operated electric, water and wastewater services at competitive rates and to methodically establish and maintain a strategy for not only meeting current needs, but address the future demands of the city’s anticipated growth may place the system. Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy use graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture-based interface. Contact Us - Easily contact Benton Utilities. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information. Maps - Displays facility and payment dropbox locations on a map interface
Screenshots
Verdict
MySparklight and Benton Utilities both sit at 2.0 stars, but that hides the real split: 50% of Benton Utilities's written reviews are positive against 6% of MySparklight's. MySparklight's advantage is ratings volume (208 vs 5) and update cadence (fortnightly vs every 6 weeks). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.0 for MySparklight against 2.0 for Benton Utilities. That said, the two scores are not equally well evidenced: MySparklight has 208 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 6% of MySparklight's written reviews are positive against 50% of Benton Utilities's.
MySparklight ships an update fortnightly, Benton Utilities every 6 weeks. The most recent releases landed on September 19, 2026 and September 14, 2026 respectively.
| Parameter | MySparklight | Benton Utilities |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (208 ratings) | 2.0 (5 ratings) |
| Positive reviews | 6.5% of reviews | 50.0% of reviews — better |
| Number of ratings | 208 — better | 5 |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 38 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | CableOne | Benton Utilities |
Customer experience
MySparklight
Benton Utilities
Bugs and requests
MySparklight
Reported bugs
19 issues- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing
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- App out of sync after address change
- Constant pixelation and rendering issues
- App requires disconnect from WiFi to function properly
- Autopay deactivate button impossible to use
- Face ID sign-out loop
- Autofill password compatibility issues
- App crashes when opening
- Support links unclickable
- Chat function unresponsive
- Endless loading cycles during updates
- App freezes during form input
- Login credentials rejected in app but work on website
- Account disconnection notification after address change
- Service option missing from app interface
Requested features
13 requests- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details
Show 8 moreShow fewer
- Speed test functionality
- Upgrade/downgrade options in app
- Live chat support that actually works
- Outage notifications that function properly
- WiFi password management
- Upstream/downstream speed visibility
- Service availability checker
- Better autopay management controls
Benton Utilities
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySparklight
No in-app purchases
Benton Utilities
No in-app purchases
Questions
Is MySparklight free?
Is Benton Utilities free?
Which has better reviews, MySparklight or Benton Utilities?
Do MySparklight or Benton Utilities have ads?
Which is updated more often, MySparklight or Benton Utilities?
Other comparisons
