My Shelter App vs First Electric
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Shelter App
Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.
- Biometric login
- Manage insurance account
- View policy details and documents
- Track and schedule payments
- Access ID cards
- Request roadside assistance
- Agent contact information
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This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information
First Electric
Manage your utility account with ease. Make payments, view billing and usage history, report service issues, and receive important news alerts. Find facility and payment locations on an interactive map.
- Account management
- Bill payment
- Usage tracking
- Service issue reporting
- News alerts
- Location maps
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The First Electric Cooperative app is a new and improved way to manage your account. Make a payment, view usage and billing information, notify us of account and service issues, receive up-to-date news alerts and more. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact First Electric by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Screenshots
Verdict
My Shelter App and First Electric both sit at 3.4 stars, but that hides the real split: 16% of My Shelter App's written reviews are positive against 8% of First Electric's. My Shelter App also leads on iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.4 for My Shelter App against 3.4 for First Electric. Both are backed by a comparable volume of ratings — 50 and 31 respectively. Written reviews are what separate them: 16% of My Shelter App's written reviews are positive against 8% of First Electric's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | My Shelter App | First Electric |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (50 ratings) — better | 3.4 (31 ratings) |
| Positive reviews | 16.4% of reviews — better | 8.3% of reviews |
| Number of ratings | 50 — better | 31 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 33 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | Shelter Mutual Insurance Company® | First Electric Cooperative Corporation |
Customer experience
My Shelter App
First Electric
Bugs and requests
My Shelter App
Reported bugs
17 issues- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission
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- Cannot see account ID or password in dark mode
- Cannot pay bills due to unreadable text in dark mode
- Login fields are blacked out or don't show input
- App crashes when navigating between tabs
- App shows lapsed policies incorrectly
- Cannot view or print ID cards
- ID cards not stored on phone or show incorrect expiration dates
- App fails to submit claims
- Error message: 'An error occurred while connecting to services.'
- Black box covering policy list on iPad
- Cannot select fields to describe claim details
- Misspelled word 'descibe' in claim description field
Requested features
12 requests- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login
Show 7 moreShow fewer
- Dark mode support
- Display agent contact information
- Ability to update bank draft information
- Ability to update personal/profile info
- More modern UI/UX
- Improve password requirements
- Add all 50 states to credit card payment screen
First Electric
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Shelter App
No in-app purchases
First Electric
No in-app purchases
Questions
Is My Shelter App free?
Is First Electric free?
Which has better reviews, My Shelter App or First Electric?
Do My Shelter App or First Electric have ads?
Which is updated more often, My Shelter App or First Electric?
Other comparisons
