Gong cha Tea vs Chip City
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Gong cha Tea
Easily order your favorite drinks for pickup at your local store. Earn and redeem loyalty points directly through the app to enjoy exclusive rewards.
- Mobile ordering
- In-store pickup
- Loyalty points accumulation
- Reward redemption
- Location services
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The official Gong cha app is the easiest way to order your favorite bubble tea ahead of time for quick in-store pickup. Whether you are a brand-new fan or a longtime regular, our loyalty program is fully integrated so you can easily accumulate points and redeem your rewards directly from your phone. App Features: Order Ahead: Browse our full menu, customize your ice and sweetness levels, and schedule an in-store pickup. Gong cha Rewards: New and existing loyalty members can accumulate points on every purchase and redeem rewards directly in the app. Quick Reordering: Save your favorite drinks for lightning-fast ordering next time.
Chip City
Order your favorite cookies for pickup or delivery with this app. Earn rewards on every purchase towards free treats. Send gift cards to cookie lovers for any occasion.
- Mobile order ahead for pickup or delivery
- Skip the line
- Earn rewards for free cookies and drinks
- Send digital gift cards
- Weekly changing cookie menu
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The Chip City app is a convenient way to order ahead for pickup. Rewards are built right in, so you’ll earn stars towards free cookies and drinks on your purchases. Select a location to skip the line or choose delivery to have your favorite cookies delivered right to your door. Make a cookie-lover’s day by sending them a gift card to help them start their day off right. Oh and the cookies? Each week our menu changes to offer you classic and seasonal cookies! Whether you need a Chocolate Chip, Oatmeal Apple Pie or Cookies N’ Cream - Chip City has you covered. CHIP CITY APP FEATURES: Mobile Order Ahead: • Order ahead and skip the line. Get cookies now for either pickup or delivery • Mobile ordering from the entire menu, including your favorite cookies, coffee, or specialty drinks - whatever you want! • Order now and tip through your favorite app for a contactless way to show some love Cookies Make the Best Gift: • Send gift cards instantly or schedule for a later date • Customize gift cards for any occasion • Order delivery or pickup and buy that special someone their second cup Chip City - The Best NYC Cookies
Screenshots
Verdict
The clearest difference is review sentiment: Chip City at 71% against Gong cha Tea's 7%. Chip City also leads on rating (4.9 vs 1.1) and ratings volume (2.2K vs 62). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chip City holds the better App Store score, 4.9 against 1.1. That said, the two scores are not equally well evidenced: Chip City has 2.2K ratings behind it against 62, so its average is the more settled of the two. Written reviews point the same way: 7% of Gong cha Tea's written reviews are positive against 71% of Chip City's.
Gong cha Tea ships an update every 3 months, Chip City every 3 weeks. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.
| Parameter | Gong cha Tea | Chip City |
|---|---|---|
| Price | Free | Free |
| Rating | 1.1 (62 ratings) | 4.9 (2.2K ratings) — better |
| Positive reviews | 7.1% of reviews | 71.4% of reviews — better |
| Number of ratings | 62 | 2.2K — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 34 MB | 70 MB |
| Age rating | 17+ | 4+ |
| Developer | Gong Cha Tea LLC | Per Diem Subscriptions, Inc. |
Customer experience
Gong cha Tea
Chip City
User reviews
Gong cha Tea
From 62 App Store ratingsWhat we love
- ✨ New UI/UX changes (mentioned by a few users)
Room to improve
- ❌ Lost reward points and coupons
- ❌ No Apple Pay support
- ❌ Difficult menu navigation
- ❌ Crashing and instability
- ❌ Login and account issues
Chip City
From 2.2K App Store ratingsWhat we love
- 🍪 Delicious cookies
- 👍 User-friendly app
- 🤝 Excellent customer service
Room to improve
- 🕰️ Frustrating purchasing process
- 🤔 Misleading marketing
- 💳 Payment issues
Bugs and requests
Gong cha Tea
Reported bugs
25 issues- App crashes constantly
- Cannot find local store / wrong location detected
- Login loops and errors
- Update prompts lead to unavailability
- Order system glitchy
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- Card charged but order not processed
- Payment declined for no reason
- Cart shows items but is empty at checkout
- Login fails for existing customers
- App detects existing account but won't let user log in
- Sign-in issues with phone number and Google account
- Cannot log in after password change
- App won't let view points, shows 'something went wrong'
- OTP generator not working
- App shows hourglass after signing up
- Unable to place order due to store being closed (when it's open)
- Cannot update profile information
- Cannot delete saved cards
- App security warnings detected
- Cannot select store / data not available
- Missing stores in app (California, NJ, Austin, Lubbock, Fort Worth)
- Cannot add items to cart / see prices
- Cannot preorder
- Back button clashes with top left time signature
- Location services redirect to wrong states
Requested features
15 requests- Add Apple Pay support
- Improve store locator functionality
- Fix login and account creation issues
- Restore lost reward points and history
- Allow users to remove saved credit cards
Show 10 moreShow fewer
- Provide clear information on service fees
- Improve app stability and performance
- Fix cart and checkout bugs
- Add missing store locations
- Improve customer support responsiveness
- Allow redemption of rewards
- Clarify which app is the official one
- Add dark mode
- Improve font readability and UI
- Show real-time in-store availability
Chip City
Reported bugs
1 issue- Birthday cookie claim not working as expected
Requested features
2 requests- Improve rewards program
- Allow birthday cookie claim without advance notice
In-app purchases
Gong cha Tea
No in-app purchases
Chip City
No in-app purchases
