Points are gone.
I’ve been going to gong cha for years and I’ve accumulated a big chunk of points (32k), but now with this new app all my points are gone. It brought me all the way down to 316pts.
Revert back please
Old app was so much better. Also no apple pay??
Very buggy and fonts are difficult to read
Had issues with submitting payment with new app. It took at least 5 tries. The old app was fine and took Apple Pay. The new reward system isn’t great either. There was more incentives with the old app. Also noticed they took some longtime favorite flavors off the menu too. Font is difficult to read and the app is buggy, you can’t tap on anything it will just redirect you elsewhere. Please bring back the old app, the previous rewards system, and old
Menu.
Menu.
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You can’t pay for orders on the app
When you try to check out to place the order, you get an error message saying “Payment details: Save Your Card Feature coming soon”. And it doesn’t let you pay. There’s literally no way to place or pay for an order using this app…which completely defeats the point and makes the entire app useless
Terrible
Cannot enter payment method. Waste of time
