Epic Authenticator vs Tele
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epic Authenticator
This app enhances security for your electronic health record system by providing two-factor authentication. It sends notifications to your phone for login verification or offers temporary passcodes for access.
- Two-factor authentication
- Login notifications
- Temporary passcodes
- Enhanced credential security
- Epic EHR system integration
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The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in. Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app. Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk.
Tele
This utility app allows users to make and receive calls from their mobile device as if they were in the office. It provides access to voicemails and call history, and enables easy greeting changes. An existing account with the Tele Cloud System is required for functionality.
- Make office calls from mobile
- Receive calls on mobile
- Access voicemails
- View call history
- Change greeting remotely
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TeleCloud is a softclient that extends the Tele Cloud System to your cell phone. It allows you to make calls from your cell phone as if you were calling from the office and receive calls. It gives you the ability to see your voicemails and your call history. It also lets you change your greeting whenever you want. For this app to work you must have an existing Tele Cloud account.
Screenshots
Verdict
The clearest difference is update cadence: Tele at every 4 months against Epic Authenticator's every 16 months. Epic Authenticator's advantage is ratings volume (39 vs 3). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Epic Authenticator holds the better App Store score, 2.5 against 2.3. That said, the two scores are not equally well evidenced: Epic Authenticator has 39 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 27% of Epic Authenticator's written reviews are positive against 20% of Tele's.
Epic Authenticator ships an update every 16 months, Tele every 4 months. The most recent releases landed on September 10, 2026 and June 1, 2026 respectively.
| Parameter | Epic Authenticator | Tele |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (39 ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 26.7% of reviews — better | 20.0% of reviews |
| Number of ratings | 39 — better | 3 |
| Update frequency | Every 16 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 5 MB | 120 MB |
| Age rating | 4+ | 4+ |
| Developer | Epic | Tele Cloud LLC |
Customer experience
Epic Authenticator
Tele
In-app purchases
Epic Authenticator
No in-app purchases
Tele
No in-app purchases
