Oracle MWM+ vs CA Service Point
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Oracle MWM+
Read full descriptionHide full description
Oracle Mobile Workforce Management (MWM) is a mobile application that works with Oracle Utilities Mobile Workforce Management and Oracle Real-Time Scheduler (ORS). It maintains real-time communications between you as a field worker or contractor and MWM/ORS, providing your day’s schedule and routing instructions from the map, alerting you to any issues, and enabling you to complete your work assignments. Persistent communication enables you to work offline and then resynchronizes when you are back in range. This app is compatible with MWM / ORS versions 2.3 and above. By installing this app you agree to the End User License Agreement terms in the application. See Oracle’s Privacy Policy at http://www.oracle.com/us/legal/privacy/index.html
CA Service Point
Report issues and manage support tickets from your mobile device. This app allows for easy ticket submission, tracking, and updates, with features like natural language input and geolocation support.
- Report issues using natural language
- View and manage support tickets
- Track ongoing ticket activity
- Add and view attachments
- Use geolocation for service requests
- One-click service desk calling
Read full descriptionHide full description
The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer
Screenshots
Verdict
The clearest difference is iOS requirement: CA Service Point at 15.1 against Oracle MWM+'s 17. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Oracle MWM+ ships an update every 3 months, CA Service Point every 6 months. The most recent releases landed on October 26, 2026 and October 13, 2026 respectively.
| Parameter | Oracle MWM+ | CA Service Point |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.0 (1 ratings) — better |
| Number of ratings | — | 1 — better |
| Update frequency | Every 3 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17 | 15.1 — better |
| Further details — not scored | ||
| Size | 8 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | Oracle America, Inc. | CA, Inc |
In-app purchases
Oracle MWM+
No in-app purchases
CA Service Point
No in-app purchases
Questions
Is Oracle MWM+ free?
Is CA Service Point free?
Do Oracle MWM+ or CA Service Point have ads?
Which is updated more often, Oracle MWM+ or CA Service Point?
Other comparisons
