Waitly Waitlist & Reservations vs Crunchtime Host

Features: • Add guests to your waitlist and text them instantly • Take reservations from Google, your website, and in the Waitly app • Reserve with Google • Personalize text messages to your guests • Two-way messaging lets guests reply to your texts • Self check-in: guests can scan your QR code and add themselves to the waitlist from their phone • Real-time syncing between multiple devices • Track walkouts and cancellations • Guests can view estimated wait times from mobile phones without installing an app • In-app support when you need help • Manage multiple locations with ease. Each restaurant gets its own waitlist and reservations, all under one account. More Information: www.waitly.com Questions or feedback? support@waitly.com Terms of Use https://www.waitly.com/terms

Deliver a 5-star experience with Crunchtime® Host (formerly ConnectSmart). This guest management solution is built for restaurants to create a safe and streamlined front-of-house that won’t minimize quality or guest satisfaction. Accessible data and a kitchen integration let you automatically communicate real-time status updates to guests for a smooth curbside process. Easily allow guests onto your waitlist or offer reservation booking capabilities while capturing guest data. In turn, you minimize crowds and monitor capacity limits by communicating directly with guests via 2-way SMS — no waiting or congregating. Manage your reservations in one central location without paying per guest. Take reservations effortlessly with customizable widgets and data insights to help you identify trends and opportunities. And most importantly, integrations let you leverage massive guest networks like Google and OpenTable to get your restaurant in front of hungry diners.