MyNavia App vs MiChildSupport
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyNavia App
Manage and access your employee benefits, including FSA, HRA, HSA, and commuter plans, directly from your smartphone. Submit claims, check balances, and update reimbursement details with ease.
- Submit claims
- Request debit cards
- Verify debit card transactions
- Check account balance and history
- Update direct deposit
- Access HSA details
- Manage commuter orders
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Whether you're at the doctor's office or on vacation, the MyNavia App allows you to manage and access your benefits right from your smartphone! The MyNavia App is a free-to-download and free-to-use tool for any Navia participant with an active Flexible Spending Account (FSA), Health Reimbursement Arrangement (HRA), Health Savings Account (HSA), or GoNavia commuter plan. With the MyNavia App you can: - Submit claims - Request additional/replacement debit cards - Verify debit card transactions - Check your balance and account history - Update direct deposit for claims reimbursement - Access Health Savings Account (HSA) details - Manage GoNavia commuter orders (Note: This app is only accessible by participants of Navia Benefit Solutions)
MiChildSupport
Access and manage your child support case with ease. Apply for services, complete forms, view case status, track payments, and update your information. Receive important notifications directly to your device.
- Apply for child support services
- Complete online forms
- Download case documents
- Update personal information
- Track case status
- View payment history
- Make payments
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MiChildSupport is your connection to your child support case. Both child support payers and recipients can have easy access to their child support case. Users can: • Apply for child support services. • Complete the Online Child Support Response Form. • Download documents associated to your case. • Update your personal information. • Trace your case status. • View your existing cases. • See your payment history and income withholding details. • Set up notifications about payments and more. • Make a payment through the Michigan State Disbursement Unit. • Find answers to frequently asked questions. Enable push notifications to stay informed about case payments and more!
Screenshots
Verdict
The clearest difference is review sentiment: MiChildSupport at 50% against MyNavia App's 8%. MiChildSupport also leads on iOS requirement (13.0 vs 15.0). MyNavia App's advantage is rating (4.7 vs 4.4) and ratings volume (1.5K vs 103). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyNavia App holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: MyNavia App has 1.5K ratings behind it against 103, so its average is the more settled of the two. Written reviews complicate that: 8% of MyNavia App's written reviews are positive against 50% of MiChildSupport's, so the app with the better star average is not the one people write more warmly about.
MyNavia App ships an update every 4 months, MiChildSupport every 3 months. The most recent releases landed on October 20, 2026 and October 10, 2026 respectively.
| Parameter | MyNavia App | MiChildSupport |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.5K ratings) — better | 4.4 (103 ratings) |
| Positive reviews | 8.3% of reviews | 50.0% of reviews — better |
| Number of ratings | 1.5K — better | 103 |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 25 MB | 98 MB |
| Age rating | 12+ | 4+ |
| Developer | Navia Benefit Solutions, Inc. | State of Michigan - Department of Technology, Management and Budget |
Customer experience
MyNavia App
MiChildSupport
Bugs and requests
MyNavia App
Reported bugs
4 issues- Disappearing 'Next' buttons during claim submission
- Inability to log in with valid credentials
- Crashes and freezes when trying to submit claims
- Inconsistent behavior across iOS and Android versions
Requested features
4 requests- Ability to upload photos from device gallery
- Improved navigation and claim submission flow
- Integration with password managers
- Enhanced account management features
MiChildSupport
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyNavia App
No in-app purchases
MiChildSupport
No in-app purchases
Questions
Is MyNavia App free?
Is MiChildSupport free?
Which has better reviews, MyNavia App or MiChildSupport?
Do MyNavia App or MiChildSupport have ads?
Which is updated more often, MyNavia App or MiChildSupport?
Other comparisons
