Sure Support vs My HomeNet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sure Support
Diagnose and resolve common internet connectivity problems. The app runs network tests, provides potential fixes, and gathers information to assist support technicians if issues persist.
- Network tests and diagnostics
- Connectivity issue resolution
- Step-by-step fix prompts
- Support technician information gathering
- Internet package optimization
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Sure Support runs a variety of network tests and diagnostics and allows you to resolve common connectivity issues so you can go back to enjoying your Internet package to the fullest! This information will also help our support technicians, if you were unable to solve your issue. After running your scan, you will be prompted on a potential fix for your connectivity issue. If you are still having trouble after completing these steps, please contact our support team.
My HomeNet
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My HomeNet makes it easier to manage your HomeNet service. You can check your broadband status, view your package and billing details, keep up with HomeNet news and service updates, and contact support if something goes wrong.
Screenshots
Verdict
The clearest difference is update cadence: My HomeNet at weekly against Sure Support's every 2 months. My HomeNet also leads on iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sure Support ships an update every 2 months, My HomeNet weekly. Both last shipped on October 24, 2026.
| Parameter | Sure Support | My HomeNet |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | — |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 8 MB |
| Age rating | 4+ | 4+ |
| Developer | Sure (Guernsey) Limited | HomeNet Limited |
In-app purchases
Sure Support
No in-app purchases
My HomeNet
No in-app purchases
