Xtime Engage 8 vs Flai

Xtime’s Engage is the industry’s leading mobile point-of-service solution for automotive dealerships. With instant access to quality information and a consistent write-up process, Engage gives Dealership Consumers a professional service lane experience while boosting repair order value and CSI. Service advisors are empowered with a rapid check-in process, VIN-specific maintenance recommendations, integrated tire selling, walk-around inspections, OEM recalls and capabilities to capture, market declined services, ability to take payment and schedule next service appointment. Engage utilizes the Xtime Cloud platform to provide accurate vehicle information such as factory service menus, dealer recommendations, and pricing and service and inspection history, right in the service drive.

Flai puts your dealership's customer conversations in your pocket. Manage every call, text, and inquiry from one unified inbox—powered by AI that never sleeps. When customers call your dealership, Flai's AI answers instantly, books appointments, and speaks their language. The Flai mobile app keeps your team connected to every conversation, wherever you are. WHY DEALERSHIPS CHOOSE FLAI -> 70% of callers who hit voicemail call a competitor within 30 minutes. Flai ensures that never happens. KEY FEATURES -> Unified Inbox: All your customer conversations—calls, texts, emails, and web chats—in one place. Search, filter, and respond from anywhere. -> AI That Works 24/7: Flai answers overflow and after-hours calls instantly. Books service appointments. Speaks any language. Never takes a break. -> Reply Instantly: Send texts and photos directly from the app. Keep customers engaged with fast, professional responses. -> One-Tap Callbacks: Call customers back with a single tap. Flai connects you seamlessly without revealing personal numbers. -> Real-Time Notifications: Get instant alerts when conversations need attention. Never miss an urgent customer request. -> Customer Context at a Glance: See customer details, vehicles, and repair order history—all within the conversation. Deliver personalized service every time. Download Flai and transform your dealership's customer communication today.