Philips Care Assist vs ComCierge HallMonitor
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Philips Care Assist
This app enhances clinical mobility for caregivers in busy hospitals. It integrates with Philips systems to provide timely patient information on qualified smart devices. Designed for trained clinicians, it supports efficient patient care.
- Clinical mobility support
- Patient information delivery
- Integration with Philips systems
- Use on qualified smart devices
- Timely alerts and notifications
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The Philips Care Assist mobile app transforms qualified smart devices into a powerful tool for caregivers working in fast-paced hospital environments. Designed to support clinical mobility, the app integrates with Philips Event Notification and/or PIC iX systems to deliver timely, relevant patient information. The Care Assist mobile app operates on smart devices that have been qualified by Philips. The list of qualified smart devices can be found in the Philips PIC iX Mobility Compatibility Guide; Please contact your Philips sales representative for a copy of this document. The Care Assist mobile app functions in conjunction with installations of Philips Event Notification and/or Philips PIC iX. A demonstration preview of Event Notification and PIC iX can be viewed by contacting your Philips Healthcare sales office. The Care Assist mobile app is intended to be used by trained clinicians.
ComCierge HallMonitor
This app provides real-time patient information outside of rooms, including isolation precautions, fall risk, and care team assignments. It features integrated LED lighting that changes color based on patient status and displays live data from bed systems and nurse calls.
- Real-time patient context display
- EMR-driven LED corridor lighting
- Live bed system data integration
- Nurse call and care team assignment visibility
- Configurable tiles, icons, and alert rules
- On-device management with badge-in access
- Integration with existing hospital systems
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HallMonitor by HatchMed HallMonitor turns the hallway outside every patient room into an active layer of clinical communication. It's a digital door sign built on purpose-designed, UL and FDA-listed hardware that displays real-time patient context - isolation precautions, fall risk, bed safety status, care team assignments, and active requests - all in one place, all without opening a chart. LED corridor lighting driven by the EMR HallMonitor is the only digital door sign with built-in LED illumination that responds to EMR rules in real time. When a patient's status changes, the LED color changes with it - visible from down the hall before a clinician reaches the door. No paper signs. No manual updates. No walking into an isolation room unprepared. Bed data pulled live from the bed system Bed exit alarms, brake status, safety position, lowest position - displayed on the door sign as it happens. Staff see bed safety issues before entering the room, not after. Nurse call and care team integration HallMonitor connects to your nurse call system to show assigned care team members and active patient requests with live timers. It's not just a display - it's the intersection of your nurse call, EMR, and care coordination workflows on a single screen. Fully configurable for your facility Tile colors, icons, layouts, and alert rules are all customizable per unit, per hospital, per health system. HallMonitor adapts to your clinical workflows instead of forcing you into a fixed template. Run it portrait or landscape. Brand it with your hospital identity. On-device management with badge-in access Nurses badge in directly on the device to add or remove tiles, update precautions, and manage alerts. Changes happen at the point of care in seconds - no need to open a separate system or submit a ticket. Works with the systems you already have HallMonitor integrates with Epic, nurse call systems (Rauland, Hill-Rom, ASCOM, and others), bed manufacturers, HVAC, and lighting controls. It consolidates information from multiple sources into one consistent view - regardless of which systems your facility runs. Built for hospitals, not adapted from something else HallMonitor runs on HatchMed's own medical-grade hardware with PoE+ power, ADA-compliant room numbering with Braille, and healthcare-certified enclosures designed for 24/7 hallway use. It's not a consumer tablet in a case.
Screenshots
Verdict
The clearest difference is ratings volume: Philips Care Assist at 15 against ComCierge HallMonitor's 1. Philips Care Assist also leads on device support (3 vs 1) and iOS requirement (13.0 vs 17.6). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for Philips Care Assist against 5.0 for ComCierge HallMonitor. That said, the two scores are not equally well evidenced: Philips Care Assist has 15 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on October 16, 2026 and October 20, 2026 respectively.
| Parameter | Philips Care Assist | ComCierge HallMonitor |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (15 ratings) | 5.0 (1 ratings) |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 15 — better | 1 |
| Update frequency | Every 4 months | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPad |
| Requires iOS | 13.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 218 MB | 78 MB |
| Age rating | 4+ | 4+ |
| Developer | Philips Electronics North America Corporation | HATCHMED CORPORATION |
Customer experience
Philips Care Assist
ComCierge HallMonitor
In-app purchases
Philips Care Assist
No in-app purchases
ComCierge HallMonitor
No in-app purchases
Questions
Is Philips Care Assist free?
Is ComCierge HallMonitor free?
Which has better reviews, Philips Care Assist or ComCierge HallMonitor?
Do Philips Care Assist or ComCierge HallMonitor have ads?
Which is updated more often, Philips Care Assist or ComCierge HallMonitor?
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