Comparison

MyChart Bedside vs ComCierge HallMonitor

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart Bedside

This app provides hospitalized patients and their families access to care team information, clinical data, and health education. It allows for communication with the care team, viewing schedules, and accessing important health documents.

Highlights
  • View treatment team bios
  • Access patient education materials
  • See inpatient medications and lab results
  • Track patient schedule and tasks
  • Communicate with care team via chat
  • Access discharge planning information
  • Share clinical notes
Features
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MyChart Bedside is your portal for engaging with your care while admitted to the hospital. Empower yourself and your family with access to your care team, clinical data, and health education. MyChart Bedside uses your hospital’s medical record system to securely show you information, so check with your care team to see if the system supports it. Access MyChart Bedside in two ways: • Bedside in MyChart Mobile: use the MyChart app to access many Bedside features from your personal iPhone or iPad. • Bedside for tablet: give yourself the complete Bedside experience on an iPad, including features for contributing documentation and communicating with the care team. This application requires a hospital-provided or personal iPad. In both Bedside for tablet and Bedside in MyChart Mobile, you can see: • The treatment team with bios and role descriptions for each person. • Patient education. • Inpatient medications and lab results. • Hospital health issues. • Your patient schedule, including medication times, nursing tasks, surgeries, and more. • Inpatient questionnaires. • Dining menus and ordering options. • Inpatient video visits using Epic video visits. • Your hospital’s apps, websites, and other integrated content. • E-signature forms. (No signature pad needed.) • Bedside chat, for non-urgent messages to the care team. • Shared clinical notes. • Non-urgent requests. • Your options for continuing care post-discharge. • Friends and family access. • Discharge milestones. • Your after visit summary. In addition, in Bedside for tablet, you can use these communication and documentation features: • Personal audio, video, or text notes. Note that what you can see and do within the MyChart Bedside app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To learn more about MyChart Bedside, check out this introductory video: https://www.youtube.com/watch?v=bNQu_mnFt7s Have feedback about the app? Email us at mychartsupport@epic.com.

About

ComCierge HallMonitor

This app provides real-time patient information outside of rooms, including isolation precautions, fall risk, and care team assignments. It features integrated LED lighting that changes color based on patient status and displays live data from bed systems and nurse calls.

Highlights
  • Real-time patient context display
  • EMR-driven LED corridor lighting
  • Live bed system data integration
  • Nurse call and care team assignment visibility
  • Configurable tiles, icons, and alert rules
  • On-device management with badge-in access
  • Integration with existing hospital systems
Features
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HallMonitor by HatchMed HallMonitor turns the hallway outside every patient room into an active layer of clinical communication. It's a digital door sign built on purpose-designed, UL and FDA-listed hardware that displays real-time patient context - isolation precautions, fall risk, bed safety status, care team assignments, and active requests - all in one place, all without opening a chart. LED corridor lighting driven by the EMR HallMonitor is the only digital door sign with built-in LED illumination that responds to EMR rules in real time. When a patient's status changes, the LED color changes with it - visible from down the hall before a clinician reaches the door. No paper signs. No manual updates. No walking into an isolation room unprepared. Bed data pulled live from the bed system Bed exit alarms, brake status, safety position, lowest position - displayed on the door sign as it happens. Staff see bed safety issues before entering the room, not after. Nurse call and care team integration HallMonitor connects to your nurse call system to show assigned care team members and active patient requests with live timers. It's not just a display - it's the intersection of your nurse call, EMR, and care coordination workflows on a single screen. Fully configurable for your facility Tile colors, icons, layouts, and alert rules are all customizable per unit, per hospital, per health system. HallMonitor adapts to your clinical workflows instead of forcing you into a fixed template. Run it portrait or landscape. Brand it with your hospital identity. On-device management with badge-in access Nurses badge in directly on the device to add or remove tiles, update precautions, and manage alerts. Changes happen at the point of care in seconds - no need to open a separate system or submit a ticket. Works with the systems you already have HallMonitor integrates with Epic, nurse call systems (Rauland, Hill-Rom, ASCOM, and others), bed manufacturers, HVAC, and lighting controls. It consolidates information from multiple sources into one consistent view - regardless of which systems your facility runs. Built for hospitals, not adapted from something else HallMonitor runs on HatchMed's own medical-grade hardware with PoE+ power, ADA-compliant room numbering with Braille, and healthcare-certified enclosures designed for 24/7 hallway use. It's not a consumer tablet in a case.

Verdict

The call

The clearest difference is rating: ComCierge HallMonitor at 5.0 against MyChart Bedside's 1.7. MyChart Bedside's advantage is ratings volume (6 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ComCierge HallMonitor holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: MyChart Bedside has 6 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 10, 2026 and October 3, 2026 respectively.

Scorecard2 real differences · 8 level
MyChart Bedside versus ComCierge HallMonitor: the parameters behind the verdict, then further details
ParameterMyChart BedsideComCierge HallMonitor
PriceFreeFree
Rating1.7 (6 ratings)5.0 (1 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings6 — better1
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPad
Requires iOS18.017.6 — better
Further details — not scored
Size50 MB78 MB
Age rating17+4+
DeveloperEpicHATCHMED CORPORATION

Customer experience

MyChart Bedside

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

ComCierge HallMonitor

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

MyChart Bedside

No in-app purchases

None

ComCierge HallMonitor

No in-app purchases

Questions

Is MyChart Bedside free?
MyChart Bedside is free to download, with no in-app purchases.
Is ComCierge HallMonitor free?
ComCierge HallMonitor is free to download, with no in-app purchases.
Which has better reviews, MyChart Bedside or ComCierge HallMonitor?
ComCierge HallMonitor is rated higher. MyChart Bedside averages 1.7 out of 5 from 6 ratings, while ComCierge HallMonitor averages 5.0 from 1 ratings.
Do MyChart Bedside or ComCierge HallMonitor have ads?
Neither MyChart Bedside nor ComCierge HallMonitor shows ads.
Which is updated more often, MyChart Bedside or ComCierge HallMonitor?
MyChart Bedside ships an update every 2 months, and ComCierge HallMonitor every 2 months. Most recently, MyChart Bedside was updated on October 10, 2026 and ComCierge HallMonitor on October 3, 2026.

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