Comparison

Orange Flex vs Smartroam

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Orange Flex

This app offers flexible mobile plans with unlimited calls and data, including 5G and eSIM options. It also provides international roaming solutions with prepaid data packages for travel. Manage your subscription, number, and data usage all within the application.

Highlights
  • Unlimited calls, SMS, and MMS
  • Unlimited data and 5G access
  • eSIM and regular SIM card options
  • Number transfer and new number activation
  • Flexible monthly and annual plans
  • Data Safe for unused data
  • International roaming packages
Features
Read full description

Orange Flex is like two apps in one: choose the full mobile phone Plan and transfer your number in the app or get Orange Flex Travel, i.e. an eSIM with Internet abroad. Just like that! ORANGE FLEX IS YOUR SUBSCRIPTION NUMBER This option is more flexible than a standard subscription and easier than a prepaid plan. Transfer your number conveniently in the app and switch plans freely – without waiting till the end of the contract as there are no long-term contracts in the Orange Flex subscription. And what do you get? Unlimited data and calls, 5G, eSIM, multiSIM, stress-free roaming… and much more. FLEX OR FLEX TRAVEL? CHOOSE YOUR ACCOUNT VERSION Create an Orange Flex account to get a full mobile service you can manage all by yourself in the app. Or create an Orange Flex Travel account if you only need good roaming without changing your operator. Get an eSIM with Internet abroad to be fully free, travel with convenience and control your costs. You’ll love it! WITH ORANGE FLEX YOU GET: EASE OF USE. Just sign up, transfer your number or add a new one, and then activate an eSIM or order a regular SIM card – all using the app in the comfort of your home with no calls required. LOTS OF EVERYTHING. You get unlimited calls, SMS and MMS in Poland and roaming in the EU. Plus a big or huge data package! AND MORE. Still not enough? Orange Flex offers you unlimited Internet. Get a package for 7/30 days or a fixed Plan. Perfect for digital ninjas, for whom Internet = air. You can add up to 3 SIM or eSIM cards to your Plan for free. After all, it’s cool to have an extra SIM for your other phone, smartwatch, tablet or router. FLEXIBILITY. You can upgrade, downgrade, activate or deactivate your monthly Plan – whatever you want with no extra charge. Set up everything at once and enjoy a monthly subscription or choose differently every month – that’s cool too. And if you prefer long-term commitments, annual subscription is your perfect choice. Unused data? Keep it in the Data Safe! And withdraw data whenever you need. EVERYTHING UNDER CONTROL. Link your card and forget about transfers and top-ups. You prefer another way? We also have BLIK and ApplePay. You’ll know what you pay for in advance and you can track your data usage in real-time. ROAMING? THAT’S ALSO UNDER CONTROL. A city break in the EU? Check your remaining data allowance with ease and buy an extra roaming package in the app. Holidays outside the EU? Get the inexpensive Here and There Package or the British Package and surf the web how you want it. Pay for data in advance and don’t stress about your bill after holidays. SPEED AND 5G. Each plan includes innovative 5G, which is like broadband but without the cable. Fast, stable, reliable. Pick an eSIM and join us digitally in seconds without waiting for the delivery. Got a regular SIM? No worries, we’ll manage! THE OPTION TO SHARE GIGABYTES. The mobile offer in the app provides endless possibilities and that’s why Orange Flex lets you share unused data with friends. Help another Flex user with data and make their day. Or receive such a gift yourself. 24/7 SUPPORT. The Flex app is super easy and intuitive, but if you need help, our handy chat is available 24/7. BONUSES. Join the Flex Club and get discounts for products and services from Orange Flex partners. ENVIRONMENTAL PROTECTION. Last but not least. Flex uses wind energy, doesn’t use paper and reduces plastic use. Furthermore, we have planted and are protecting biodiverse forests in Poland. WITH ORANGE FLEX TRAVEL YOU GET: A CONVENIENT ESIM – activate it immediately on your phone and stay online anywhere in the world. No need to run around the airport to find a local SIM card. CHEAP DATA PACKAGES FOR 100+ COUNTRIES. Your operator’s roaming ain’t doing it for ya? Try something else. No strings attached, no number transfers. SIMPLE PAYMENTS AND 24/7 SUPPORT. Because when you're on holidays, things should be simple and stress-free!

About

Smartroam

This app simplifies international travel by providing a permanent eSIM for seamless connectivity. It offers full-speed data, direct network access, and transparent pricing without hidden fees. Enjoy a hassle-free way to stay connected globally.

Highlights
  • Permanent eSIM installation
  • Full-speed 4G/5G data
  • Direct global network access
  • Enhanced security protocols
  • Transparent pricing
  • Data top-ups on demand
Read full description

Stop Switching. Stop Overpaying. Start Roaming Smarter. Travel should be about new experiences, not juggling eSIM profiles or hunting for decent Wi-Fi. SmartRoam is the first licensed Mobile Network Operator to launch a dedicated travel eSIM app—eliminating all the headaches that make other travel eSIMs a pain in the passport. The SmartRoam Advantage: • Download Once, Travel Forever – No more juggling multiple profiles or buying new SIMs for every trip • Full-Speed Data – Premium 4G/5G connectivity without throttling. Ever. • Direct Network Access – No middlemen marking up your data through our 600+ global network agreements • Enhanced Security – Protection protocols only a licensed MNO can provide • Transparent Pricing – No hidden fees or unexpected charges when you land How It Works: 1. Download the SmartRoam app 2. Install your permanent eSIM in seconds 3. Add data when you need it, wherever your journey takes you 4. Live your best-connected life from Austin to Zagreb Built by network experts with 130 years of combined telecom experience, we've stripped out the nonsense and made eSIMs work the way they should have from the beginning. We measure success by how quickly you forget you're using us—because connectivity should be the least interesting part of your journey.

Screenshots

Orange Flex4 screens
Smartroam4 screens

Verdict

The call

The clearest difference is monetization model: Smartroam at free against Orange Flex's subscription. Smartroam also leads on rating (5.0 vs 4.7). Orange Flex's advantage is ratings volume (1.1K vs 2) and update cadence (every 2 weeks vs monthly). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smartroam holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Orange Flex has 1.1K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Orange Flex ships an update every 2 weeks, Smartroam monthly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Orange Flex versus Smartroam: the parameters behind the verdict, then further details
ParameterOrange FlexSmartroam
PriceFreeFree
Rating4.7 (1.1K ratings)5.0 (2 ratings) — better
Positive reviews44.4% of reviews—
Number of ratings1.1K — better2
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.615.6
Further details — not scored
Size77 MB54 MB
Age rating4+4+
DeveloperOrange PolskaManx Telecom Limited

Customer experience

Orange Flex

All ratings1,048 ratings
Positive93.5%
Neutral2.2%
Negative4.3%
Written reviews45 reviews
Positive44.4%
Neutral4.4%
Negative51.1%

Smartroam

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Orange Flex

Reported bugs

12 issues
  • Login button unresponsive - blinks but doesn't proceed
  • Google Sign-In shows registration error instead of login
  • App stops background music when accessing support chat
  • Automatic logout after one month without notification
  • Widget displays outdated data and logs off constantly
Show 7 more
  • App crashes on older iOS versions (5C, iPad mini)
  • Camera permission request not appearing in system settings
  • App fails to load after update and closes immediately
  • Identity verification photo validation failing
  • eSIM drops data connection intermittently
  • Widget shows Polish text despite English language selection
  • Update stuck on 'see you in a moment' message

Requested features

6 requests
  • Dark mode implementation
  • Polish language support for app descriptions and updates
  • Persistent login session (avoid automatic logout)
  • Payment reminder notifications
  • Improved roaming configuration simplification
Show 1 more
  • International call support without additional fees

Smartroam

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Orange Flex

No in-app purchases

None

Smartroam

No in-app purchases

Questions

Is Orange Flex free?
Orange Flex is free to download, with no in-app purchases.
Is Smartroam free?
Smartroam is free to download, with no in-app purchases.
Which has better reviews, Orange Flex or Smartroam?
Smartroam is rated higher. Orange Flex averages 4.7 out of 5 from 1.1K ratings, while Smartroam averages 5.0 from 2 ratings.
Do Orange Flex or Smartroam have ads?
Neither Orange Flex nor Smartroam shows ads.
Which is updated more often, Orange Flex or Smartroam?
Orange Flex ships an update every 2 weeks, and Smartroam monthly. Most recently, Orange Flex was updated on October 26, 2026 and Smartroam on October 24, 2026.

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