MX Deposit vs Help Desk+

The MX Deposit app was built with you in mind so that field data entry is efficient and accurate. It’s not a desktop app disguised as a mobile app, it was designed to be used with mobile gestures using your finger or a stylus. With so many useful features, you’ll never want to use anything else. Your drill hole and sample data can go where you go, with or without an Internet connection. Working offline with the MX Deposit app is as easy as simply tapping a drill hole (or point) to download the data and start working on a local copy. Assigning the hole ensures that you are the only one making changes at any time. Changes are synchronized as you go, or you can switch to Offline Mode if you’re working in the field or otherwise without Internet. When you get back to the office, all the data you captured will be synchronized to the cloud and immediately available to the rest of the team. Some of the key features you’ll find in the app: **Works with your MX Deposit account Leverage all of the projects and drill hole or point activities that have been configured in the MX Deposit web app (headers, tables, pick-lists, validation rules, etc.). Any changes made to the activities or tables (through the web app) are propagated down to every device automatically. Users only see the projects & activities that they have access to when they log in to the app, and users can flip between projects & activities easily. **Continue logging a hole, or create new holes Users can “assign” out drill holes and points to download the data, work offline, and prevent other users from working on the same hole at the same time. Users can also “assign” out parts of a drill hole so that other users can work on the same hole at the same time (e.g. geology tables vs. geotech tables). Users can also create new drill holes and/or points, even when offline. All changes are synchronized to the web when the device is connected to the Internet. **Capture your data in the field Set the app to “offline mode” to continue working when in the field or the core shed. All logging templates are preloaded on the device, and all validation rules are applied as the data is being entered. Once the device gets back online, the app will automatically synchronize any changes up to the MX Deposit web app, where it is immediately available to the rest of the team. **Made for mobile Designed for mobile devices, users can easily navigate through tables and forms using intuitive gestures that are expected when working with mobile devices. Capture coordinates using the device GPS, or increase the accuracy with a bluetooth GPS. GPS coordinates can be converted into any grid system, even when offline (e.g. WGS84 lat/long to UTM northing/easting). Snap pictures of core, outcrops, drill site, etc. directly through the app, which will be immediately available to all users after sync. This app requires an active MX Deposit subscription.

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/