Comparison

Charge Assist vs IONITY

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Charge Assist

Find and use electric vehicle charging stations easily. This app helps you locate chargers, start and stop charging sessions, view real-time progress, and manage payments. It supports a wide range of payment methods and offers smart charging technology.

Highlights
  • Find EV chargers worldwide
  • Start and stop charging sessions
  • View charging progress
  • Filter chargers by power type
  • Scan QR codes to start charging
  • View charging tariffs
  • Smart Charging technology
Features
Read full description

Charge Assist is the perfect assistant for your electric vehicle - making EV charging as simple and quick as possible. The app helps you to find publicly accessible chargers supported by the GreenFlux charging network. Charge Assist offers the fastest growing selection of chargers available in an app, with new chargers being added all the time! Simply navigate towards a charger of your choice, start charging and pay automatically after your session ends. View a charger’s availability, its tariffs, the progress of your charge session and a host of other relevant information with just a few taps. With Charge Assist, you can: • Navigate to EV chargers worldwide • Start and stop charge sessions • View charging progress • Filter based on power type and other features • Scan QR codes to start charging immediately • See charging tariffs • See an overview of your previous charge sessions • Use our Smart Charging technology Charge Assist supports any modern payment method you may need, including credit cards, Apple Pay, and conventional EV charge cards. Have feedback for us? Let us know by sending an email to hello@chargeassist.app!

About

IONITY

Find and use high-power EV charging stations across Europe. Plan your routes, start and stop charging sessions, and manage payments easily. Offers subscriptions for lower charging prices.

Highlights
  • Find nearest charging stations
  • Real-time charger availability
  • Route planner
  • Start/end charging sessions
  • Track charging progress
  • QR code scanning to start
  • Secure payment storage
Features
Read full description

Say hi to your co-driver. You’re searching for a top-notch EV charging experience? Here you are: Download the IONITY App to access Europe’s leading High-Power Charging (HPC) network available across 24 countries – open to EVs from all manufacturers. Our network delivers maximum charging speeds of up to 400 kW, enabling you to charge 300 kilometres of range in 15 minutes. Faster charging sessions — more time for you. Discover the highlights of the IONITY App Navigation • Search and find the nearest or a specific IONITY Station — the availability of all charging points is displayed in real-time. • Use the IONITY Route Planner to plan your journey ahead and import your daily or upcoming routes to your favourite navigation app with ease. Charging • Conveniently start and end your charging session directly within the IONITY App. • Track your charging progress in real-time and receive a push notification when you’re at 80% to go back on the road. • Optional: Use our app to scan the QR code on the charger to start the session. Payment • Safely store your account and payment details within the app to conveniently pay for your charging sessions. • Receive monthly invoices for your personal or professional use to keep an eye on your spendings. • Have a closer look at your past IONITY charging sessions and explore useful information like station location and kWh charged. Find the right IONITY Subscription for you Discover our subscriptions within the app: Choose the one that matches your lifestyle, driving habits, and charging needs by opting for IONITY Power or Motion. Sign up now and charge your electric vehicle at very attractive price per kWh. Prices vary by country. IONITY Power Power your EV and charge for less: Our IONITY Power subscription is the right choice for most EV drivers. You save money after only two charging sessions per month: Benefit from the cheapest charging prices per kWh and continue your journey fast. IONITY Motion Keep yourself in motion: IONITY Motion is the ideal subscription for drivers that only occasionally use their electric vehicle and want to benefit from a cheaper charging price per kWh by using the IONITY App. Your benefits with IONITY Power and IONITY Motion: • A significantly lower charging price per kWh • No seasonal or peak changes of kWh prices • Switch your current subscription anytime • Cancel subscription anytime to next billing date • Subscribe and pay via the IONITY App Charging for registered users without IONITY Power or Motion subscription: IONITY App tariff Ready. Set. Charge! Sign up within the IONITY App and automatically benefit from a slightly lower charging price per kWh. No subscription and no monthly fees. This is the IONITY App tariff. Upgrade to our subscriptions to save even more. About IONITY IONITY builds and operates Europe’s largest ultra-fast charging network. With a High-Power Charging (HPC) capacity of up to 400 kW, it enables maximum charging speeds. IONITY exclusively uses renewable energy, ensuring emission-free and carbon-neutral driving. Currently, the IONITY network includes over 700 charging stations and more than 4,800 HPC charging points across 24 European countries. IONITY was founded in 2017 and is a joint venture between the car manufacturers BMW Group, Ford Motor Company, Hyundai Motor Group, Kia, Mercedes-Benz AG and Volkswagen Group with Audi and Porsche as well as BlackRock's Climate Infrastructure Platform as a financial investor. The company is headquartered in Munich, Germany, and has additional offices in Dortmund, Germany, the French metropolis Paris, and outside the Norwegian capital Oslo. Further information at www.ionity.eu.

Screenshots

Charge Assist4 screens
IONITY4 screens

Verdict

The call

The clearest difference is rating: IONITY at 4.5 against Charge Assist's 4.0. IONITY also leads on review sentiment (44% vs 23%) and update cadence (fortnightly vs monthly). Charge Assist's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.6 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IONITY holds the better App Store score, 4.5 against 4.0. Both are backed by a comparable volume of ratings — 294 and 148 respectively. Written reviews point the same way: 23% of Charge Assist's written reviews are positive against 44% of IONITY's.

UpkeepUpdate frequency

Charge Assist ships an update monthly, IONITY fortnightly. The most recent releases landed on October 20, 2026 and October 22, 2026 respectively.

Scorecard5 real differences · 5 level
Charge Assist versus IONITY: the parameters behind the verdict, then further details
ParameterCharge AssistIONITY
PriceFreeFree
Rating4.0 (294 ratings)4.5 (148 ratings) — better
Positive reviews23.0% of reviews44.0% of reviews — better
Number of ratings294 — better148
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPod — betteriPhone
Requires iOS15.6 — better17.0
Further details — not scored
Size101 MB71 MB
Age rating4+4+
DeveloperGreenFluxIonity

Customer experience

Charge Assist

All ratings17 ratings
Positive76.5%
Neutral5.9%
Negative17.6%
Written reviews61 reviews
Positive23.0%
Neutral8.2%
Negative68.9%

IONITY

All ratings147 ratings
Positive87.8%
Neutral2.0%
Negative10.2%
Written reviews386 reviews
Positive44.0%
Neutral13.5%
Negative42.5%

User reviews

Charge Assist

From 294 App Store ratings

What we love

  • 👍 Can charge without own account
  • 👍 Good service
  • 👍 Easy to use once figured out
  • 👍 Works
  • 👍 Simple and works first time

Room to improve

  • 🐛 Constantly going wrong
  • 🐛 Chargers never work
  • 🐛 Useless
  • 🐛 No support
  • 🐛 App doesn't start

IONITY

From 148 App Store ratings

What we love

  • 🚀 Fast and reliable charging speeds
  • 🗺️ Extensive European charging network
  • 💰 Affordable subscription plans with good value
  • 👍 Simple and intuitive app interface
  • ⚡ High-power charging capabilities (350kW+)

Room to improve

  • 🐛 App frequently crashes and freezes
  • 🔌 Many chargers non-functional or out of service
  • 💸 Expensive pricing without subscription
  • 📍 Chargers often in inconvenient locations
  • 🔐 Complex payment authorization process

Bugs and requests

Charge Assist

Reported bugs

44 issues
  • Constantly going wrong
  • Payment method issues (not recognized, only EV card)
  • Chargers not working
  • App not starting
  • QR code not accepted
Show 39 more
  • App full of bugs
  • Locations disappearing from map
  • No charging rate advertised
  • Own brand chargers missing from map
  • App hard to use
  • No assistance provided
  • Automatic email responses instead of replies
  • Associated chargers not labelled
  • No service/connection
  • Charger location disappeared from map/favorites
  • No customer support number
  • No price information available
  • App fails to open on iOS 15
  • App does not work on mobile network (iPhone)
  • App not working, error messages
  • Webpage/app displays error message
  • App is dull/very poor
  • Not fit for purpose
  • New auto charge not supported on any payment method
  • App displays 'no internet' message despite connection
  • App screen blocked on 'no internet connection'
  • App not locating charging points
  • App crashes when trying to get more info
  • App freezes/displays error message when unplugging
  • App doesn't work on iPhone
  • No sessions or locations loaded
  • QR codes on charge points not recognized
  • App stopped working for a day
  • App often fails to load charger locations
  • Charger shows as unavailable but is fine
  • Charged twice for the same recharge
  • App gets stuck on initializing screen
  • App incorrectly states car is fully charged
  • Charge point location incorrect
  • App requires too many clicks for details
  • Session history and payment info disappeared after update
  • Workplace chargers not showing in app
  • App shows only NL stations
  • Few charging stations visible in Germany

Requested features

21 requests
  • Fix app to work on mobile network for iOS devices
  • Display charging prices
  • Improve location search and zoom functionality
  • Add support for more payment methods (credit cards, Apple Pay)
  • Fix app crashing issues
Show 16 more
  • Make app compatible with newer iOS versions
  • Improve customer support responsiveness
  • Add ability to save chargers to favorites
  • Fix disappearing charger locations
  • Provide charging rate information
  • Ensure all own brand chargers are on the map
  • Allow charging without creating an account
  • Fix auto charge payment method issues
  • Improve app stability and fix bugs
  • Add support for RFID cards
  • Ensure charge points are correctly located
  • Improve user interface for easier navigation
  • Fix issues with QR code recognition
  • Make app work on 4G/5G networks
  • Provide clear pricing information
  • Improve background data usage

IONITY

Reported bugs

22 issues
  • App hangs on logo screen and won't load
  • Login and registration process fails repeatedly
  • Map doesn't display charging stations
  • Charging session won't start despite payment
  • App crashes during payment authorization
Show 17 more
  • QR code scanner button missing or non-functional
  • Charging status not updating in real-time
  • Unable to stop charging from app
  • Session stuck in app after failed charge attempt
  • Email verification codes not received or delayed
  • App freezes when selecting locations
  • Payment method changes not working
  • Subscription cancellation failing with server errors
  • Route planner crashes and malfunctions
  • Charger not recognized after QR scan
  • Double charging occurring on account
  • App doesn't sync with vehicle data
  • Language settings not respected
  • Tariff/pass information not displaying
  • Invoice download functionality broken
  • Weak mobile signal causes app failures
  • Address validation rejecting valid entries

Requested features

19 requests
  • CarPlay and Android Auto integration
  • Plug and Charge functionality
  • Real-time charger availability status
  • Route planning with charging stops
  • Business/company account invoicing
Show 14 more
  • RFID card or badge payment option
  • Charger occupancy forecasting
  • Infrastructure information (restaurants, toilets, WiFi)
  • Dark mode for app interface
  • Ability to save and export planned routes
  • Multiple invoice consolidation
  • Wallet/prepaid balance feature
  • Live charging progress notifications
  • Filter for IONITY-only stations
  • Improved vehicle database for route planning
  • Email language preference settings
  • Payment method management in app
  • Charger power output display on map
  • Home screen widget functionality

In-app purchases

None

Charge Assist

No in-app purchases

None

IONITY

No in-app purchases

Questions

Is Charge Assist free?
Charge Assist is free to download, with no in-app purchases.
Is IONITY free?
IONITY is free to download, with no in-app purchases.
Which has better reviews, Charge Assist or IONITY?
IONITY is rated higher. Charge Assist averages 4.0 out of 5 from 294 ratings, while IONITY averages 4.5 from 148 ratings.
Do Charge Assist or IONITY have ads?
Neither Charge Assist nor IONITY shows ads.
Which is updated more often, Charge Assist or IONITY?
Charge Assist ships an update monthly, and IONITY fortnightly. Most recently, Charge Assist was updated on October 20, 2026 and IONITY on October 22, 2026.

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