SIMATIC Notifier vs SEW RemoteAssist

With the Notifier you carry an alarm center in your jacket pocket. Even if you are on the move somewhere: Notifier informs you like lightning about system status and sends notifications according to rules that you configure yourself.. Key features - Relax and focus on other things while Notifier monitors your asset data - Access notifications location-independently - As OEM know about issues of your machine even before your customers notices - Native app for your mobile device to receive notifications “to go” - Define a group and assign the group to an asset to make sure that someone takes care about the issue - Define an escalation strategy within the user group

With the SEW RemoteAssist app, you can receive support from a service technician anytime and anywhere. The integrated video chat function allows you to work directly with an expert from SEW-EURODRIVE using augmented reality and resolve your issue together. This saves you a lot of time and effort. You can add comments during the conversation, which increases efficiency and productivity. You can also share documentation such as checklists, images or videos in the app and during the remote call for additional support. Benefit from a fast response time, an increased your first-time-fix rate and significantly reduced costs.