FlySmart vs HCM Live!

With the FlySmart app, your travel rights are always just a tap away. FlySmart is a consumer-focused initiative under the Civil Aviation Authority of Malaysia (CAAM), helping travellers understand and exercise their travel rights through the FlySmart mobile app. Create an account easily with your e-mail address, name and phone number**, and enjoy peace of mind knowing that your rights protection is always within reach.* Through the FlySmart app, you can lodge complaints* to CAAM concerning any flight-related issues during your trip. When you submit your complaint case, you can support it by instantly snapping photos and attaching documents as evidence. You will then receive notifications as your complaint case progresses from submission to resolution, and the Case History feature lets you track every update in real time. The app also provides direct links to airline and airport performance dashboards on the CAAM website, where you can view on-time performance, delays, and cancellations to help you make more informed travel choices.* Download and install the FlySmart mobile app today, and travel smart with FlySmart! *An internet connection is required at all times **Your personal data will solely be used for CAAM’s complaints management only. **Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

HCM Live! TAKES THE PAIN OUT OF OPERATIONAL FLIGHT REQUIREMENTS From start-up to shut-down, HCM Live! works with your helicrewmanager.com account to automate all of the usual flight requirements, making flight logging and its associated legalities an absolute breeze. PLANNED FLIGHT DATA IS STORED FOR AUTOMATIC ACCESS. - Schedule your flight on your account, and simply tap once to use and reuse the setup for each subsequent flight. - For ad-hoc flights with different crew or aircraft, a JUST FLY solution is provided, where you can manually select them from a list. KEEP TRACK OF CREW CHECKS AND RECENCIES. - Crew are notified of individual checks and recencies approaching expiry before each flight. - Colour coding provides easy reference: yellow = approaching expiry, red = expired. KEEP TRACK OF AIRCRAFT MAINTENANCE ITEMS. - Aircraft maintenance items can be defined in terms of landings, hours or calendar time. - Crew are notified of approaching items before each flight, making keeping track of aircraft serviceability simple. - Aircraft flight time, total time, cycles and landings are tallied for easy reference. SUBMIT AND UPDATE A FULL CofG FOR EACH FLIGHT LEG. - Accurate, type-specific CofGs are recorded before take-off, and can be optionally updated on each leg, assisting in decision-making in marginal weight conditions. - Rolefits provide different setups (eg VIP, cargo, HEMS) for each aircraft type that automatically loads when selected. SIGN OFF ON LEGALITIES. - Crew signatures are recorded for each flight, providing legal flight authorisation. - Every flight results in accurately stored historical data for every phase of flight, taking the worry out of your next audit. ACCURATE, COST-EFFECTIVE FLIGHT TRACKING. - GPS based flight tracking is provided and recorded, with a Live Mission functionality that allows operational staff to monitor flights as they progress. - Automatic flight logging makes post-flight paperwork completely painless. - Capture mission-specific data as you’re shutting down the aircraft, and simply check for accuracy back at base - no more endless filling out of manual forms! HCM Live! WILL REVOLUTIONISE THE WAY YOU MANAGE YOUR OPERATION, NO MATTER WHAT ITS SIZE. GIVE IT A WHIRL TODAY - YOU’LL WONDER HOW YOU EVER MANAGED WITHOUT IT!