String vs DialLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
String
Enhance customer engagement with a business SMS and voice platform. Organize your inbox, automate responses, and manage contacts efficiently. Send personalized messages to individuals or groups, and access your workflow from any device.
- Use existing or new phone numbers
- Organize inbox with sales funnel view
- Automated responses and auto-replies
- Contact management and CRM integrations
- 1-1, group, and mass messaging
- Templates and voicemail transcription
- Browser and mobile app access
Read full descriptionHide full description
Boost your brand engagement with String’s intuitive business SMS marketing, text and voice. ANY PHONE NUMBER, EVEN LANDLINES Use your existing mobile or landline number with String. Select a new local number or upgrade to a vanity or toll free number of your choice. ORGANIZE YOUR INBOX Transform your inbox into a sales funnel or kanban board with various viewing, filtering and tagging options — Stay on top of your conversations and never miss a message again. POWERFUL MESSAGE MANAGEMENT Mark Unread and Archive — You love it for your emails, you’ll love it for your texts. STAY RESPONSIVE, 24/7 Amplify your interaction with automations and Auto-Replies — Respond to texts and missed calls on time, every time. TAP INTO ENDLESS POSSIBILITIES Contact Management & Integrations — Save important contact notes directly from the message thread. Capture contacts, import from your phone or computer,, automate workflows, integrate with tools you love (like your CRM, etc). REACH THE MASSES, OR JUST ONE Conversational, Groups or Mass Messaging — Respond directly with 1-1 messaging, message with a group,r or send personalized Mass Messages to multiple people at once, individually. BUILD A LOYAL CUSTOMER BASE Send promos, reminders and confirmations and never miss a lead, client or customer with Elite features like triggered Keyword Responses, and Auto-Replies. SAVE TIME Templates — No more copy-pasting the same message over and over. No time to listen to voicemail? View voicemail transcriptions in your inbox with visual voicemail. USE IT ANYWHERE Browser & Mobile Apps — Increase your workflow efficiency with access to String from your computer and mobile device. CALL FORWARDING & VOICE Separate your personal and professional calls with call forwarding and flexible voice settings. GOT QUESTIONS? Email our stellar support at support@joinstring.com. Find helpful articles, join our customer community and create tickets in our Help Center: https://help.joinstring.com/hc/en-us Terms of Service: https://www.joinstring.com/terms Privacy Policy: https://www.joinstring.com/privacy
DialLink
Transform your mobile device into a comprehensive business phone system. Handle calls, messages, voicemails, and contacts, enhanced by AI voice agents for automated customer interactions and task management.
- Manage business calls on mobile
- Send SMS and WhatsApp messages
- Team chat and collaboration
- AI voice agents for customer calls
- AI-driven action item capture
- Cross-device synchronization
Read full descriptionHide full description
Turn your mobile device into a complete business communications platform with the DialLink’s business phone app. Make and receive calls, send and receive messages, check voicemails, and manage contacts — all in one place. Powered by AI voice agents, the app can handle routine calls by providing instant responses to customers and taking messages when you’re unavailable. Stay organized with a smart list of action items automatically captured from your calls by AI. Key features: • Manage calls on the go: Manage incoming and outgoing business calls directly from the business phone system on your smartphone. Never miss an important call, whether you’re traveling, working remotely, or juggling a busy schedule. • Message across channels: Communicate seamlessly with customers using built-in business messaging, including SMS and WhatsApp for Business, right within the app. • Collaborate with your team: Chat privately with your team members by tagging colleagues and exchanging messages within customer conversations. • Automate customer calls: Replace traditional voicemail with AI voice agents that can answer inquiries, route calls, qualify leads, and schedule meetings, keeping your business responsive 24/7. • Stay organized with AI-driven insights: Let AI automatically capture key tasks and follow-up items from your calls with no manual note-taking required. Access these action items anytime to stay on top of what needs to be done. • Seamlessly switch between devices: Access your complete communication history and all features across desktops, mobile phones, and tablets.
Screenshots
Verdict
The clearest difference is rating: DialLink at 4.3 against String's 3.5. DialLink also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 2 months). String's advantage is review sentiment (69% vs 50%) and ratings volume (62 vs 15). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DialLink holds the better App Store score, 4.3 against 3.5. Both are backed by a comparable volume of ratings — 62 and 15 respectively. Written reviews complicate that: 69% of String's written reviews are positive against 50% of DialLink's, so the app with the better star average is not the one people write more warmly about.
String ships an update every 2 months, DialLink fortnightly. The most recent releases landed on November 2, 2026 and November 8, 2026 respectively.
| Parameter | String | DialLink |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (62 ratings) | 4.3 (15 ratings) — better |
| Positive reviews | 68.6% of reviews — better | 50.0% of reviews |
| Number of ratings | 62 — better | 15 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 68 MB | 113 MB |
| Age rating | 4+ | 4+ |
| Developer | NumberBarn, LLC | DialLink Corp. |
Customer experience
String
DialLink
Bugs and requests
String
Reported bugs
22 issues- Calls drop within seconds
- Line cuts out completely
- Website loads to a white screen
- App loads message threads out of order
- Tapping into a thread does not load any part of the conversation
Show 17 moreShow fewer
- Sending a message in the thread works, but the thread doesn’t load
- Tapping a thread loads an entirely different number/contact at the top
- Push notification badges don’t clear
- Text threads are slow to update and sometimes show off screen
- No where to sign up on the app
- Lost account after uninstall/reinstall
- No one to talk to for support
- iTunes account debited without loading sign-in page
- Stuck on unpaid account, cannot log out
- Missed calls do not show up on the main log panel
- Voicemails will not play in app
- No iPad App
- Web app directs back to mobile app
- No attention to detail in integrations
- Phone number picker is super limited
- No filtering by numbers
- Requires payment to see the app
Requested features
18 requests- Improve mobile app stability
- Fix website loading issues
- Ensure message threads load correctly
- Improve contact loading accuracy
- Fix push notification badge issues
Show 13 moreShow fewer
- Improve text thread update speed
- Enhance call stability
- Improve customer support responsiveness
- Provide in-app sign-up
- Allow account recovery
- Offer refunds
- Implement missed call notifications
- Ensure missed calls appear in logs
- Enable voicemail playback in app
- Develop an iPad app
- Improve sign-up process
- Add more phone number filtering options
- Integrate with CRM software like HubSpot
DialLink
Not enough reviews yet to summarise bugs or requests.
In-app purchases
String
No in-app purchases
DialLink
No in-app purchases









