Comparison

String vs DialLink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

String

Enhance customer engagement with a business SMS and voice platform. Organize your inbox, automate responses, and manage contacts efficiently. Send personalized messages to individuals or groups, and access your workflow from any device.

Highlights
  • Use existing or new phone numbers
  • Organize inbox with sales funnel view
  • Automated responses and auto-replies
  • Contact management and CRM integrations
  • 1-1, group, and mass messaging
  • Templates and voicemail transcription
  • Browser and mobile app access
Features
Read full description

Boost your brand engagement with String’s intuitive business SMS marketing, text and voice. ANY PHONE NUMBER, EVEN LANDLINES Use your existing mobile or landline number with String. Select a new local number or upgrade to a vanity or toll free number of your choice. ORGANIZE YOUR INBOX Transform your inbox into a sales funnel or kanban board with various viewing, filtering and tagging options — Stay on top of your conversations and never miss a message again. POWERFUL MESSAGE MANAGEMENT Mark Unread and Archive — You love it for your emails, you’ll love it for your texts. STAY RESPONSIVE, 24/7 Amplify your interaction with automations and Auto-Replies — Respond to texts and missed calls on time, every time. TAP INTO ENDLESS POSSIBILITIES Contact Management & Integrations — Save important contact notes directly from the message thread. Capture contacts, import from your phone or computer,, automate workflows, integrate with tools you love (like your CRM, etc). REACH THE MASSES, OR JUST ONE Conversational, Groups or Mass Messaging — Respond directly with 1-1 messaging, message with a group,r or send personalized Mass Messages to multiple people at once, individually. BUILD A LOYAL CUSTOMER BASE Send promos, reminders and confirmations and never miss a lead, client or customer with Elite features like triggered Keyword Responses, and Auto-Replies. SAVE TIME Templates — No more copy-pasting the same message over and over. No time to listen to voicemail? View voicemail transcriptions in your inbox with visual voicemail. USE IT ANYWHERE Browser & Mobile Apps — Increase your workflow efficiency with access to String from your computer and mobile device. CALL FORWARDING & VOICE Separate your personal and professional calls with call forwarding and flexible voice settings. GOT QUESTIONS? Email our stellar support at support@joinstring.com. Find helpful articles, join our customer community and create tickets in our Help Center: https://help.joinstring.com/hc/en-us Terms of Service: https://www.joinstring.com/terms Privacy Policy: https://www.joinstring.com/privacy

About

DialLink

Transform your mobile device into a comprehensive business phone system. Handle calls, messages, voicemails, and contacts, enhanced by AI voice agents for automated customer interactions and task management.

Highlights
  • Manage business calls on mobile
  • Send SMS and WhatsApp messages
  • Team chat and collaboration
  • AI voice agents for customer calls
  • AI-driven action item capture
  • Cross-device synchronization
Features
Read full description

Turn your mobile device into a complete business communications platform with the DialLink’s business phone app. Make and receive calls, send and receive messages, check voicemails, and manage contacts — all in one place. Powered by AI voice agents, the app can handle routine calls by providing instant responses to customers and taking messages when you’re unavailable. Stay organized with a smart list of action items automatically captured from your calls by AI. Key features: • Manage calls on the go: Manage incoming and outgoing business calls directly from the business phone system on your smartphone. Never miss an important call, whether you’re traveling, working remotely, or juggling a busy schedule. • Message across channels: Communicate seamlessly with customers using built-in business messaging, including SMS and WhatsApp for Business, right within the app.  • Collaborate with your team: Chat privately with your team members by tagging colleagues and exchanging messages within customer conversations.  • Automate customer calls: Replace traditional voicemail with AI voice agents that can answer inquiries, route calls, qualify leads, and schedule meetings, keeping your business responsive 24/7.  • Stay organized with AI-driven insights: Let AI automatically capture key tasks and follow-up items from your calls with no manual note-taking required. Access these action items anytime to stay on top of what needs to be done.  • Seamlessly switch between devices: Access your complete communication history and all features across desktops, mobile phones, and tablets.

Screenshots

String4 screens
DialLink4 screens

Verdict

The call

The clearest difference is rating: DialLink at 4.3 against String's 3.5. DialLink also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 2 months). String's advantage is review sentiment (69% vs 50%) and ratings volume (62 vs 15). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DialLink holds the better App Store score, 4.3 against 3.5. Both are backed by a comparable volume of ratings — 62 and 15 respectively. Written reviews complicate that: 69% of String's written reviews are positive against 50% of DialLink's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

String ships an update every 2 months, DialLink fortnightly. The most recent releases landed on November 2, 2026 and November 8, 2026 respectively.

Scorecard5 real differences · 5 level
String versus DialLink: the parameters behind the verdict, then further details
ParameterStringDialLink
PriceFreeFree
Rating3.5 (62 ratings)4.3 (15 ratings) — better
Positive reviews68.6% of reviews — better50.0% of reviews
Number of ratings62 — better15
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.4
Further details — not scored
Size68 MB113 MB
Age rating4+4+
DeveloperNumberBarn, LLCDialLink Corp.

Customer experience

String

All ratings62 ratings
Positive64.5%
Neutral1.6%
Negative33.9%
Written reviews35 reviews
Positive68.6%
Neutral2.9%
Negative28.6%

DialLink

All ratings15 ratings
Positive80.0%
Neutral0.0%
Negative20.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

String

Reported bugs

22 issues
  • Calls drop within seconds
  • Line cuts out completely
  • Website loads to a white screen
  • App loads message threads out of order
  • Tapping into a thread does not load any part of the conversation
Show 17 more
  • Sending a message in the thread works, but the thread doesn’t load
  • Tapping a thread loads an entirely different number/contact at the top
  • Push notification badges don’t clear
  • Text threads are slow to update and sometimes show off screen
  • No where to sign up on the app
  • Lost account after uninstall/reinstall
  • No one to talk to for support
  • iTunes account debited without loading sign-in page
  • Stuck on unpaid account, cannot log out
  • Missed calls do not show up on the main log panel
  • Voicemails will not play in app
  • No iPad App
  • Web app directs back to mobile app
  • No attention to detail in integrations
  • Phone number picker is super limited
  • No filtering by numbers
  • Requires payment to see the app

Requested features

18 requests
  • Improve mobile app stability
  • Fix website loading issues
  • Ensure message threads load correctly
  • Improve contact loading accuracy
  • Fix push notification badge issues
Show 13 more
  • Improve text thread update speed
  • Enhance call stability
  • Improve customer support responsiveness
  • Provide in-app sign-up
  • Allow account recovery
  • Offer refunds
  • Implement missed call notifications
  • Ensure missed calls appear in logs
  • Enable voicemail playback in app
  • Develop an iPad app
  • Improve sign-up process
  • Add more phone number filtering options
  • Integrate with CRM software like HubSpot

DialLink

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

String

No in-app purchases

None

DialLink

No in-app purchases

Questions

Is String free?
String is free to download, with no in-app purchases.
Is DialLink free?
DialLink is free to download, with no in-app purchases.
Which has better reviews, String or DialLink?
DialLink is rated higher. String averages 3.5 out of 5 from 62 ratings, while DialLink averages 4.3 from 15 ratings.
Do String or DialLink have ads?
Neither String nor DialLink shows ads.
Which is updated more often, String or DialLink?
String ships an update every 2 months, and DialLink fortnightly. Most recently, String was updated on November 2, 2026 and DialLink on November 8, 2026.

Other comparisons