IDS Service Mobile vs Sutton RV

Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can! Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches. This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices. With this app, you will be able to: -------------------------------- - Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go. - Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster. Here’s what our customers had to say: -------------------------------------- “We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.” - Jeremy Ketelsen, Ketelsen RV. “One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.” - Carly Poole, Buckeye Marine.

Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer. In one unified app experience, customers can see and engage their purchased service contracts, warranties and other ownership enhancing programs (that were purchased with their vehicle) and explore new ways to protect their journey. The dealer’s service advisors have the same unified solution to support their customers when claim service is needed, removing the current multiple administrator analog service maze that diminishes a world class service moment. Customers will also stay connected with Dealer Messaging, to inspire welcome awareness of their dealer’s latest announcements, specials and events. Increasing loyalty and ownership satisfaction through each frictionless touch point...benefits everyone. It’s Your Dealer Experience in one app!